CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
30 lbs Border Collie from Miami, FL to Indianapolis, IN (1199 mi)
Would highly recommend. Fair price with excellent care and service.
8 lbs Miniature Schnauzer from San Diego, CA to La Mesa, CA (13 mi)
Very understanding and accommodating to both mine and my dogâs needs for transportation. Communication and reassurance throughout the whole process was provided and got picture updates as well! Very professional and would 100% recommend!
15 lbs Thai Ridgeback from Potsdam, NY to Boise, ID (2492 mi)
Steven was awesome, he communicated the whole time. Even through total white out storms and dangerous conditions practically the entire way, he still got my puppy to me safely from NY to ID. Thank you so much for taking such good care of Kairo and would definitely recommend.
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22 lbs Cane Corso from Phoenix, AZ to Austin, TX (1015 mi)
Bridging the miles goes above and beyond and provides exceptional customer service and there communication throughout is outstanding! Highly recommend!
4 lbs Cat from Austin, TX to Albuquerque, NM (708 mi)
I truly cannot recommend DNG enough!!! He went above and beyond transporting my cat from Austin to Albuquerque and handled everything with so much care and professionalism. He kept me updated, was so communicative from the second I booked with them, he is incredibly kind, and treated my cat like his own. The price was more than fair for the distance and level of service. Iâm extremely grateful and would 100% trust him again and recommend DNG for any pet services !! you definitely wonât regret it!!!! Honestly they made this the best experience ever !!
45 lbs English bulldog mix from Watertown, CT to Jacksonville, FL (1033 mi)
We had an absolutely outstanding experience with JosĂ©. He transported our two dogs and one cat on a long, cross-country trip, and I couldnât have asked for better care or communication. JosĂ© kept us updated in real time with his location, speed, photos, and videos throughout the entire journey, which gave us so much peace of mind. One of our dogs is very anxious and doesnât always do well with strangers, but from the very first meeting, JosĂ© put him completely at ease. It was clear right away that heâs calm, patient, and truly great with animals. To top it off, our flight was delayed, and JosĂ© immediately adjusted his plans to accommodate our schedule without any hesitation. That flexibility and kindness meant so much during a stressful travel day. JosĂ© is professional, trustworthy, and genuinely cares about the animals he transports. I would highly recommend him to anyone needing pet transport â we would absolutely use him again.
2 lbs Pomeranian from Phoenix, AZ to Colorado Springs, CO (791 mi)
Trevor was amazing and kept me in all the details of Romeo's journey. He sent me pictures and videos and I could tell he truly loves animals. He treated my new pup as his own. I highly recommend Trevor and will be recommending him to my friends and family as well.
Pets and Animals from Oklahoma City, OK to Sallisaw, OK (161 mi)
I bought my bunny ans disnt want to make the drive in the snow so I found this lovely couple and I have never used any type of transport service before I was also afraid of scammed but they genuinely made me feel so comfortable with the process and they communicated very well very kind and supportive and I 100 percent recommend them to anyone who ever needs their animal transported the best part was they didn't transport with other animals so my bun wasnt stressed out I will be telling everyone about them!!!
9 lbs Cat from San Antonio, TX to Los Angeles, CA (1354 mi)
Emanuel was very communicative and kind. I was nervous having my kitten delivered, but he made this process simple and painless.
9 lbs Cat from Altoona, PA to Oklahoma City, OK (1202 mi)
They were so nice and helpful! They kept me updated the whole drive and helped my mother unload everyone once they arrived. My cats arrived on time and were well taken care of!
21 lbs Rottweiler from Detroit, MI to Cheyenne, WY (1228 mi)
Heather helped deliver my big boy âVenomâRottweiler puppy from Detroit Mi to Cheyenne Wy. When I received him he was calm and stress free! She was very helpful and kept contact with me during the travel time. I would HIGHLY recommend her she was great!
60 lbs Treeing Walker Coonhound from Pittsfield, NH to West Columbia, SC (1050 mi)
Great communication and planning. Our pet was delivered safely and timely to their destination. Would recommend this service to others.
20 lbs Thai Ridgeback from Hopkinton, NY to Tampa, FL (1430 mi)
Our puppy got home to us safely which is the ultimate result you want out of a transport. However, I wouldâve appreciated knowing that he wasnât going to be let out of the crate at all during the drive - I was told that due to his not being fully vaccinated, he wouldnât be let out for walks, which is understandable. But I was also told he would be let out in the van to walk around a bit.I came to find out at drop off he was left in his crate the entire 36 hour drive. I did appreciate knowing his location at any time of day and all of my texts/calls were answered in a timely manner.
8 lbs mini goldendoodle from Middleburg, PA to Gloucester, VA (301 mi)
It was a great experience! Amanda gave updates along the way and was very professional! We would recommend her to anyone looking for an animal delivery!
30 lbs jack Russell/corgi from Palm Springs, CA to Amelia Court House, VA (2456 mi)
Fantastic Tammy was in contact the entire time with photos. Cujo was sad to say goodbye. Thank you so much.