CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Valley City, OH to Pflugerville, TX
We had an absolutely outstanding experience with Melisa as our pet transporter! From start to finish, she was professional, communicative, and incredibly attentive to every detail. We had just welcomed a brand new puppy into our family and specifically chose ground transportation over a flight nanny because we wanted to minimize stress and ensure a calm, safe journey. Melisa exceeded every expectation we had. She treated our puppy with such genuine care and compassion; it was clear this is more than just a job to her. One of the things we appreciated most was how thoughtful and consistent she was with updates. She regularly sent messages and videos throughout the trip, which gave us so much peace of mind. Being able to actually see our puppy happy, safe, and well cared for meant everything to us. When our puppy arrived, he was relaxed, content, and clearly had been in the best hands. That alone speaks volumes about the level of care Melisa provides. If you are looking for someone trustworthy, responsible, and truly exceptional to transport your pet, I cannot recommend Melisa highly enough. She made what could have been a stressful experience feel completely seamless and reassuring. Thank you, Melisa, for taking such incredible care of our newest family member! 🐾💙
Shipment from Madison, AL to Jackson, MS
Amazing guy he was so kind and overall cool guy He responds with updates and came earlier than expected time. My dog Rocky was even comfortable with him. Five is too low I would rate him 10/10!!!
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Shipment from Gouverneur, NY to Wayland, MA
These guys were amazing! Yvonne was on top of everything for Bowie and the communication and the way the sent me pictures and updates was appreciated! Highly recommend them with your precious cargo! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Shipment from Longview, TX to Henderson, NV
I loved working with Olha! She was a great communicator. Very sweet and compassionate. Took great care of my dogs! She sent me tons of photos and updates. Shared her location. I had such peace of mind. Would highly recommend.
Shipment from Snellville, GA to Cambridge, MA
Super friendly and professional, took great care of my pet during transit. Would highly recommend!
Shipment from Burnsville, MS to Pearl, MS
Very nice guy. Very personable! He communicated the whole way and safely delivered our fur baby!
Shipment from Port Richey, FL to Suffern, NY
K9 Lives Transport owned by Mark is an EXCELLENT pet transport service. My mom lives in Florida and had to unexpectedly move into a nursing home after a week in ICU leaving her cat behind with no care. We had to quickly react by sending her upstate to my home in NY. I was super anxious since I never used a service like this before. Mark was great at communicating and giving updates. He answered my questions promptly and eased my worries. He even provides GPS tracking through WAZE or Google Maps so you can watch your pet’s journey. This is a legitimate business that has been vetted through Citizenshipper. I highly recommend Mark for any transport needed. Also he is a very nice and professional person to interact with. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Shipment from La Pine, OR to Horseshoe Bend, ID
Iam absolutely thrilled to have found this service but also lucky enough to have got Jodi. She was extremely communicating throughout the entire trip. She even took our bunnies home for a night since she was going to be coming into town so late. She took very good care of them along the way. I will be a repeat customer. Thank you again Jodi!!
Shipment from Brewster, NY to Hume, VA
Wow, I am so impressed and so grateful. This team was exceptional from the start to bringing our rescue fur-baby into our home. Like concierge travel and private driver for our pup. Super responsive, great communicators, excellent organizers, incredibly reliable, trustworthy, loving, compassionate, kind. Wow. Wow. Wow. I will tell everyone who needs loving transport for pets to work with them. Thank you for everything!!! 🙏❤️
Shipment from Millersburg, OH to West Bloomfield Township, MI
Tim was great! He brought our new puppy from OH to Detroit . Was punctual and answered all phone calls . So great with the puppy too. Highly recommend!
Shipment from Fresno, CA to Tucson, AZ
My Dog Absolutely Enjoyed Her Ride. I Got The Location And Pictures, And She Was Delievered To My Brother Pretty Fast. I Thank Tonya For Her Communication And Adoring My Dog Like Her Own. I'd Definitely Recommend This Transportation, She's Dedicated And Treats Your Animal Like Her Own
Shipment from Smithville, MO to Danville, VA
Great to work with and very prompt and keeping informed along the way to deliver our Dog
Shipment from Phoenix, AZ to Starkville, MS
can’t recommend her enough! She got my dog to me ASAP and kept me updated throughout the entire day, which gave me so much peace of mind. Communication was top-tier from start to finish. Not only that, she’s genuinely an amazing person who truly cares—not just about the job, but about you and your pet as well. You can tell she treats every animal like her own. If you’re looking for someone reliable, caring, and professional, she’s the one. I would trust her again every single time!
Shipment from Spokane, WA to Mount Pleasant, IA
Riggs made it SAFE AND SOUND from Washington state to Iowa! Thank you!