CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
A little late on my review my 3 Havanese were delivered to me 2 weeks ago you can tell Michelle truly cares for animals and i hope to use her again in the future
A little late on my review my 2 cavashons were delivered to me a week ago i am super happy with the level of care and professionalism provided i hope to do business again!
Anton was very communicative, which definitely eased my anxieties! He took a longer route to avoid a winter storm and kept me updated along the way. My dog made it safe and sound and was her normal, happy, loving self when she arrived! I’d definitely hire them again.
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Devin was amazing. He communicated the whole time and I felt incredibly comfortable having my dog with him. He made fantastic time as well. It's easy to feel unsettled when you're away from your pet and they're with someone new, and I would recommend Devin to anyone looking to book!
If I could give VIPaws Journeys more than 5 stars I would!! This was an amazing experience. From our very first phone call until our dog Winnie arrived at our destination, everything was flawless. We coordinated a pick up time for Winnie and then their 3 day journey began. They shared their location the entire ride, updated us throughout with photos and a little bit about what they had been up to. Winnie made so many fun stops along the ride and was taken care of like she was their own dog. We would recommend VIPaws Journeys to anyone who is wondering how to get their pet across the country. Really outstanding service!!!
I will definitely be using My Pet Chauffeur transport service again and recommending them to all my friends and family. Very Reliable, trustworthy and professional service. I felt so comfortable trusting them with my fur baby. A1 customer service. I received video and photo updates throughout the trip. He also shared his location with me. If you’re reading this review in hopes of finding a good transport service BOOK THEM NOW!! You won’t regret it.
Jessica was absolutely amazing! She went above and beyond sending pictures and updates throughout the trip. If any of my friends or family ever need a pet transported she will be my first recommendation. Thank you for taking such good care of our puppy!
Robert was great! Highly recommend!!
Very satisfied with the service.
For the over 50 years that my wife and I have owned dogs and cats, not once have we had to arrange for transportation as we'd generally drive to the point of adoption. But as our little guy, Rufus, was coming from Oklahoma, we were in a quandary as to how best to get him to NH. A Google search introduced us to CitizenShipper that provided a number of quotes and options from different transport companies. We nearly booked ground transport until we received a quote from Rox, who provided same day in-flight and in-cabin service with what would be Rufus' own personal nanny. Given that this would reduce Rufus' time in transit and be escorted and cared for by his own personal escort, we opted for this option. The price was right and the 5 star reviews convinced us. Rufus had Rox's wife Becky as his escort and we couldn't say enough about the care she provided while they were in transit. Rox remained involved throughout the trip as airline schedules needed to be adjusted in transit. The communications kept us involved and the photos we were sent throughout the day convinced us we had made the right decision. Rufus is now at his forever home and we(and he) couldn't be happier. Thanks, Rox and Becky, for the care you provided through the trip. I think we could say that you both, and your service, exceeded our expectations.
Worked with me on payment terms and delivered as communicated.
Theresa and Travis are great! They treated our dog like their own. They safely brought her home and we really appreciate that.
If I do this again he will be the 1st person I look for !
Tracy was very communicative through the whole process and very professional! I wasn't there for the delivery but my friend was who mentioned while they were outside they did the picture to show the delivery was complete. I didn't really like that the cat was taken out of her carrier outside but luckily nothing happened and she was delivered safely.
Great service. Great communication and on time . Would definitely recommend!!