CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
9 lbs Labrador Retriever from Abilene, KS to Parker, CO (455 mi)
Serendipity has delivered two puppies for me. I plan on using them again in the future. They have been spectacular at delivering cross country for me.
8 lbs English bulldog puppy 12 weeks from Boise, ID to East Lansing, MI (1902 mi)
Great communication. I’ve never had a dog shipped and they made it so easy. Plus pictures each day really built the family’s excitement up. They go above and beyond!
21 lbs Australian Cattle Dog from Sayre, PA to Woodbourne, NY (131 mi)
I loved how great the communication was! Everything went smoothly, and I got a picture of my puppy as soon as they picked him up. They took good care of him for the long ride and were punctual. I recommend their pet transport service.
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60 lbs Airedale Terrier from San Antonio, TX to Birmingham, AL (863 mi)
Kelly was exceptional! She took excellent care of my 8 month old Airedale pup during their trip. Her communication was above and beyond what I had hoped for, contacting me regularly and sending photos. Being able to track them really enhanced my experience. I found Webb Transport to be both patient and professional, accommodating us as we had never transported a pet before. If there’s a next time, we would use her knowing our pet was being cared for and safe! Highly recommended!
7 lbs Australian Shepherd from Buckholts, TX to Lubbock, TX (387 mi)
Had a great experience! Very communicative and was on time. Sent great photos and timely updates throughout travel.
30 lbs Cane Corso from Knoxville, TN to Lawrenceville, PA (696 mi)
They took great care of our pup! Smooth process from start to finish. Great communication!
143 lbs Great Dane from Los Angeles, CA to Brooksville, MS (1981 mi)
Suevie took great care of Jax providing updates along the way. The videos and photos gave me comfort in knowing he was in good hands. I appreciate her kindness and patience with Jax and his energy level. They adored each other. She’s definitely an asset to your company. Thanks again
53 lbs Australian Shepherd from Ithaca, NY to San Francisco, CA (2792 mi)
Adam helped me transport my Australian Shepherd from Ithaca to San Francisco, he drove across the country in 3.5 days providing consistent location updates and pictures of my pup. He was reliable, upbeat, communicated constantly and on top of that he took great care of Cardamom. My dog arrived happy from the trip and you could tell that he became fond of Adam and his fiancee. Finally, Adam went above and beyond by even helping me transport a monitor and pc too. Overall he is great and would recommend him to anyone that is looking to transport their dogs. Thank you Adam!
70 lbs Nova Scotia Duck Tolling Retriever from Austin, TX to Fremont, CA (1740 mi)
Arthur and Rebecca were great! They are timely and gave me daily updates to their location as well as the dog's well being. I received photos during the drive. Pick up and drop off was a breeze. Overall great communication and it was clear my dogs were in good hands. One of my pups kept going to Rebecca for pets! Would definitely use them again.
9 lbs american pit bull terrier from Adairsville, GA to Albuquerque, NM (1408 mi)
Canceled last minute.
Other Vehicles from Gunter, TX to Odessa, TX (395 mi)
Matthew was amazing to work with. He showed up 15 minutes early, handled the new trailer with perfect care, and delivered earlier than expected. Communication was great the entire time. I couldn’t recommend anyone better!
25 lbs Caucasian Shepherd Dog from Geneseo, IL to Enfield, CT (1035 mi)
Transport person was very professional and polite. She treated my puppy like one of her own. And most importantly she worked around my scheduling needs which is great because I'm active military. I would recommend everyone do business with her.
Pets and Animals from Pearland, TX to Long Beach, CA (1566 mi)
YES THIS IS DEFINETLY A FRAUD SHE WANTS MOVEY ON CASH APP AND CASH APP ADVISES THAT THE ACCOUNT IS A FRAUD, I WASS SENT A INVOICE FROM THIS PERSON AND I PAID THE INVOICE THAT WAS SENT TO US AND THEN SHE SENT ME.A MESSAGE THAT IT IS CONSIDERED A CUSTOMER CANCELLATION THIS ISNT A SERVICE ITS A SCAM TO GET ANY DOLLAR FROM ANYONE THEY CAN
41 lbs Pitt Bull Terrier from Herndon, VA to Orange, CA (2655 mi)
Quick transport and very communicative. Desiree treated my dog like he was her own! Will definitely book her again if I need transport.
2 lbs Yorkshire Terrier from Noblesville, IN to Tulsa, OK (667 mi)
She had excellent communication. She was communicating with me through the whole drive checking on the dogs stopping every hour to see if he was OK. She did an excellent job and delivered her right to my driveway right to my front door. It was so it was a really neat experience. I highly recommend her.