CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Mike was great to work with! Thank you so much for delivering Cody, communication was great and thanks for sending pictures and updates along the way! Looking forward to working with Mike again! 5 stars all the way⭐️⭐️⭐️⭐️⭐️
I’ve used citizenshipper for almost 4 years, this was the worse experience. I was worried for the pups, they were starving, all bones, very thirsty, stink like urine, I know they were 9 weeks and as much days and stops you took they shouldn’t be smelling like piss. One of the pups was low on sugar, he had hypoglycemia which it was due to starvation per vet and the little boy had a seizure!!! I don’t care if I paid $1, $200 or 1000 or 2000 for transportation they shouldn’t be treated the way you guys did to those poor pups. You charged me $500, you honestly didn’t have to do this trip. I trusted you and booker you!! I even called try to understand and you just defended your self not even an apology or worried about the pups. IF YOU WANT YOUR PUPS NEGLECTED THEN HIRE 2 CHICKS IN A VAN… IVE USED CITIZENSHIPPER AND NEVER RAN THRU AN ISSUE. YOU NEED TO JUST DONT NEED TO OPERATE THIS BUSINESS ANYMORE!!!
Joe did a phenomenal job with my transport! I must say, at first I was hesitant due to asking for half deposit once booked, and I almost didn’t go with it. But by far the best service we have had. All information provided was very clear and direct, my transport was done within a few hours. My puppy was handled with real care and plenty of photos were taken to update the current condition of my puppy. I’m very impressed with the overall presentation and satisfied with my transfer. Definitely recommend Joe to anyone looking to transport their pet.
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Great experience and good communication
Fantastic company and people! 10/10 would recommend to anyone! We got picture updates through the trip and very fast response time
I couldn't of asked for a more beautiful experience!!! Marla is kind, sweet, and made this whole transport unforgettable. Bowdie seemed to really enjoy his first car ride to his forever home!!! Highly recommended!!!!
Jackeline was very nice and professional!! She accommodated last minute changes and was super helpful. She sent pictures of my puppy, and let me know of any updates. She also provided water, treats, a toy, etc. I felt comfortable knowing my puppy was in good hands during his trip home. Can’t thank Jackeline enough!!!
Hayley was spectacular! She sent beautiful updates and photos all along the trip that put me at ease. She clearly cares so much about the animals in her care. Can't recommend her enough!
Melisa with Happy Delivery was amazing with our two kitties. HIGHLY recommend her! I will only use her for future deliveries if needed. She sent video updates, she was on time when she said she’d be at a stop and very quick. Very very happy client and kitties.
Kerry as amazing!! She took good care of our pet and arrived exactly at the time she said she would, not to mention she battled holiday traffic to and from Florida!! Thanks Kerry!
Thomas has been great who helped ship our pet (a bunny). He communicated with us often during the trip. He was very attentive with the pet. We can tell that he’s a very reliable person.
This gentleman made everything comfortable and easy. We had our 90 lb pitmix, and a 65lb huskey brought to us in florida from NE Ohio. We were concerned how they would make the trip as they aren't used to strangers or car rides longer than 30 mins. He sat down with our fur babies on pickup until they were comfortable with him. We had updates the entire trip, and plenty of pictures and videos of our pups during the trip. He arrived when he said he would with our precious cargo and our dogs were ready to jump back in with him as he left. Top notch driver from his care of our loved ones, to his professionalism has a driver.would recommend 1000% to anyone looking to have their loved ones relocated.
James and his wife picked our girl. They kept us informed on everything. Pick up and drop off was so smooth. And told us what was going on for the long drive. I would recommend him to do this for us again. Very happy with everything . Thank you James so very much.
This was a first class experience all around! We had purchased a 5-month-old puppy from Tennessee, and needed her to be safely delivered to our home in Virginia. Tammi exhibited confidence and experience with this process, and we never had concerns about the dog's safety or her professionalism. She was highly communicative throughout the process, and gave us regular updates via text (including photos), which was a nice touch. Also clear that this is a labor of love from Tammi, not just a business. When the puppy finally arrived, the puppy was visibly sad to see Tammi go (which is a good sign she got lots of love along the trip). Thankfully, our puppy was fully acclimated to her new surroundings a few hours later, and we did not have to endure such a long car drive ourselves. We would highly recommend Tammi to anyone needing this service!
Dorrie and her team were FANTASTIC!! She worked with me to pick up a bulky furniture item and brought it half way across the country with care and professionalism. Awesome communication. Really loved working with them and definitely recommend Spicy Girls!