CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs Mixed Breed from Hillsboro, OR to Sulphur, LA (2362 mi)
We had a wonderful experience with safe and sound transporters! She treated our babies as though they were her own. Wonderful communication along the way. I highly recommend her for transport of the most precious of “cargo”!! If we ever need to transport our pets again we will absolutely be reaching out directly to her without hesitation!!!
107 lbs Alaskan Malamute from West Lake Hills, TX to Cedar Park, TX (22 mi)
Robbie is an extremely attentive and reliable person, with a very kind and friendly attitude. I highly recommend him and will absolutely work with him again in the future. God bless such wonderful people.
30 lbs Miniature American Shepherd from Hot Springs, SD to Los Angeles, CA (1313 mi)
Stephanie was an excellent communicator, offered a cost effective and safe service taking two dogs from South Dakota to LA. As a person living in Australia and needing to move dogs from breeder to export shipper, Stephanie offered a smooth ride, send photos and videos of the dogs and updated me along the way. Highly recommend.
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77 lbs German Shepherd Dog from Charlotte, NC to Elyria, OH (510 mi)
If I could give 10 stars I would, very communicative, photos, updates, breaks. If youre ever in need of moving a pet Jacob is the way to go. He definitely cares for the animals he safely transports. Top tier for sure, thank you for your excellent work.
30 lbs French Bulldog from Yuma, AZ to St. Louis, MO (1680 mi)
Home sweet home pet delivery is the best thing we could’ve done. We were consistently updated throughout his whole trip. Location was shared. We felt our son was in great hands. Thanks again! 10/10 service.
150 lbs Mixed Breed from Ontario, CA to Bend, OR (854 mi)
Excellent from start to finish! Communicated the whole time, timely delivery, amazing human beings! Thank you Alvin!
55 lbs Standard Poodle from Huntersville, NC to Park City, UT (2029 mi)
Our dogs arrived on time and Paul was very flexible on dates and times.
7 lbs Yorkshire Terrier from Charlotte, NC to Detroit, MI (621 mi)
Amazing service kept me updated pup was happy
86 lbs Rhodesian Ridgeback from Dallas, TX to White Rock, NM (695 mi)
Best driver possible. Very communicative
4 lbs Cat from Steilacoom, WA to Grass Valley, CA (704 mi)
I would definitely use her services again. She was very responsive to my texts and gave me lots of updates. I felt great knowing she really cares for her cargo. I would highly recommend her.
46 lbs American Bully from Stillwater, OK to Opa-locka, FL (1512 mi)
Had very great communication during the trip. Took great care of my 3 dogs along the way and also transported my pets within 3 days!
55 lbs Beagle mix from Chicago, IL to Great Neck, NY (812 mi)
Richard and Lisa were kind, responsive, and did a great job transporting my dog for a very reasonable price. Will use them again.
7 lbs Yorkshire Terrier from Brooklyn, NY to Norristown, PA (101 mi)
The driver was courteous,friendly, professional and definitely good with both of my babies that were transported. The driver kept me updated the whole time on the arrival to the pickup location and all the way to the drop off location. My baby's even though they like to cry a lot.They did not cry on the whole trip there because the\nDriver kept them comforted the whole way there and sent me pictures all the time. I definitely highly recommend this driver anytime you need your baby's transport and I will refer this driver to others as well. Happy Holidays
9 lbs Labrador Retriever from Abilene, KS to Parker, CO (455 mi)
Serendipity has delivered two puppies for me. I plan on using them again in the future. They have been spectacular at delivering cross country for me.
8 lbs English bulldog puppy 12 weeks from Boise, ID to East Lansing, MI (1902 mi)
Great communication. I’ve never had a dog shipped and they made it so easy. Plus pictures each day really built the family’s excitement up. They go above and beyond!