CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Everything went great!! I was to reach driver anytime and she responded quickly! She kept me updated and took great care of our dog who traveled from PA to AZ. She was incredibly quick and there were zero issues! We’d use her services again and I’d recommend to anyone!!
Great service, price and communication! Our dog arrived home happy and well cared for.
Jerry and Citizen shipper was amazing. Oh my goodness I will definitely be using Jerry again for my next pet delivery. Thank you citizenshipper for hooking me up with such a reliable, trustworthy, honest and communicative person. He got my baby here on time he drove from Ohio to Georgia in a day to make sure my baby got here right on time to me. With all the scams is hard to trust anybody with your money or even your pets the Jerry made me feel very comfortable from the beginning until the end .Thank you again so much Jerry you are the best saved me a trip!!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
We had a great experience working with Jerry! He was super communicative, flexible and reliable. He was very kind and courteous the entire time, and provided constant updates throughout the journey. He was on time to pick-up our two pups, and arrived earlier than expected for drop off. We would definitely recommend Jerry, and we would definitely use him again!
Darius was awesome! My situation was rather complicated & stressful & Darius stepped up & handled everything from the moment I connected with him. He answered all of my questions, met with my dog's trainers & adjusted his schedule to fit everything in. He was very gentle with my dog who is a rescue & has behavioral issues. I was able to follow their progress from CA to WI & Darius kept me updated throughout. My dog, Bagel, arrived on time & in excellent condition. He was well-hydrated, energetic & very comfortable with Darius. Given that one of his behavioral issues has to do with his fear of strangers his ease around Darius speaks volumes about Darius's ability with animals. I definitely would have him transport another animal for me & recommend him highly.
Very kind, had a great setup for my cat. Provided updates and confirmation at the end as well.
This gentleman stayed in touch with us from the beginning to the end. Also took a video for me when Drax saw my son and sent it to me. No hesitation I would use this guy every chance I got..
On time - great communication! Would use again
Luke was awesome! This was my first experience having a puppy delivered, so I didn’t know what to expect. Luke went above and beyond with communication and promptness. He also provided frequent updates, which was reassuring. I would use him again!
Unfortunetly very disappointed with driver. Plus side is he got my dog to me in one piece and alive but the inside of my dogs kennel was covered in poo and so was my pup upon delivery. When I asked how it went with my dog, he said it was fine but didn’t warn me about the poo. Along the trip, I did not get any updates or pics; if I did get any updates, it was because I was the one asking how things were going. No apology from driver or Citizenshipper for the condition of how my pup was returned to me. Not to mention, my pup had very bad skin irritation on his testicles, I’m guessing from sitting in the poop for some time, and his skin was extremely red, irritated and sore. Do not recommend this driver or Citizenshipper.
Robert was the best from start to finish. Robert made my puppy feel like family he took very good care of him. This was a first for me and also the breeder we both are glad we had Robert to make the transaction seamless he made breeder feel safe to let puppy go and made me feel like everything was gonna be ok. I recommend Robert for your transport needs thank you again Robert
Irene was absolutely amazing. She helped me set up life 360 so I could gps track her and my baby Mocha's entire trip. She sent pictures and updated me which was a relief being away from my baby. I would recommend her for any animal, considering she transported my Cane Corso that weighs 120lbs! I will for sure be recommending her to friends and family in the future.
He was awesome! Brought my new puppy from PA to VA and texted me frequently with updates. My puppy arrived safe and sound. He was also one of the most reasonably priced bids, so that made it even better. Would definitely recommend!
Great service. They took special care of my lil guy. Thank you!
She lost my dog and left him abandoned at a gas station in Arkansas in nowhere, I can't find my dog and it's all her fault, I don't wish that on anyone, she should lose her license to transport dogs and she will also have legal problems for my damage caused psychologically, she did not stay with the dog to wait for me to look for him, she left and abandoned him, she is a rubbish person