CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
115 lbs Cat from Anacortes, WA to Houston, TX (2398 mi)
It was a long trip for my cats but Patty kept me informed along the way.
Pets and Animals from Oceanside, CA to Fredericksburg, VA (2640 mi)
Excellent experience!! Would use them again in a heartbeat! Not a difficult experience on their side but we’re flexible in ensuring a success!!
48 lbs Siberian Husky from El Centro, CA to Fredericksburg, VA (2485 mi)
Huge shoutout to Paws N Us Transport 🐶🚐 They brought my husky all the way from California to Virginia in just 3 days! So grateful for the care, communication, and love they showed my baby. Highly recommend 💙🐾
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Less than Truckload from Eldridge, IA to Amherst, NY (704 mi)
Delivery was on time and in perfect shape
Cars and Light Trucks from Pembroke, NC to Raleigh, NC (105 mi)
Fast responses, detailed and great care. Everything to date and time on point. Communication amazing. First time using citizenshipper and because of these guys I'll keep using it!
69 lbs American Staffordshire Terrier from Los Angeles, CA to Hillsboro, OR (971 mi)
This was my first time using a pet transport service. I was definitely very nervous, but Natalia did such a great job! She was very communicative from the very beginning. She was on time and even delivered Leo faster than I thought. It was pretty seamless from the beginning to the end. Would definitely recommend her service.
42 lbs Pitt Bull Terrier from Novato, CA to Houston, TX (1949 mi)
My girl was so happy and did amazing the whole time! She shared her location with us the whole time which help ease my anxiety! 10/10 would recommend
20 lbs Australian Shepherd from Wellington, OH to Dighton, MA (690 mi)
Adam was a great driver ! We got notified when he picked up Bleu in Ohio, and continued to get updates throughout the 12 hour drive ! Bleu was well taken care of, and we recommend Adam if you use this transportation website for your furry love one !
12 lbs Coton de Tulear from Salem, NJ to Fresno, CA (2853 mi)
He is AMAZING, I am so glad we chose him. He would update us daily and would answer ALL my crazy questions cause I was overly excited. You will NOT regret going with him. He was amazing to our boy. I can’t thank him enough for getting our boy safe. Thank you!
60 lbs Siberian Husky from Chicago, IL to Durham, NC (786 mi)
Delivered my baby safely!
17 lbs Basenji from Chicago, IL to Bradenton, FL (1250 mi)
Marisa, her son and daughter-n-law were absolutely fantastic! They took great care of my "kids." I will reuse them again in the future for another move. I HIGHLY RECOMMEND them!!!!!!!
26 lbs English bulldog from Traverse City, MI to Portland, MI (185 mi)
Could not be more satisfied with Paul. He treated my dog as if it were his own. He was very knowledgeable about the breed and was courteous and kind throughout the entire experience. Thank you, Paul!
65 lbs Golden Retriever from Haslet, TX to Sandy, UT (1193 mi)
Landin did a great job! He was friendly and communicative.
All other items from Saugatuck, MI to Fort Worth, TX (1103 mi)
This is an example of how not to handle a load. The carrier was very responsive to get the booking. The driver they used damaged the engine. He actually was on camera trying to clean up the mess in his truck from the damage then proceeds to deny he caused it. IDK I guess we were supposed to ignore the freshly flaked paint on the walls and floor that mashed up exactly to the the damage. Regardless the shipper has done nothing to help or file a claim. Few responses with mostly excuses. I went with him because of reviews even though he was one of the highest priced. Perhaps they had better experience but I would not recommend.
25 lbs Miniature Poodle from Sugar Land, TX to Green Valley, AZ (1069 mi)
This guy loves dogs. My dog was well taken care of, had the run of his large back seat with a nice fluffy bed. Communication was great.