CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Went through several hour process to setup, asked how to pay and he said cash was fine, sent all details to breeder, then on day of pickup he asked me to send full payment via PayPal. I said I could but I just needed copy of drivers license. He canceled job. He sounded really great up until the day of.
Great service. I recommend.
I really want to give five stars because Andre replied fast and tried his best to keep me informed. His driver was super nice and positive which gave us peace knowing Rufus would be in good hands. I wish I would have gotten some pics of up to date info while they were on the trip and drop off time because my mom took off work in order to be available but that’s okay. The price was within my budget which will forever be a blessing! Thank you Andre!
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Lori was exceptional in her services. She kept us updated throughout the trip and took really good care of the passengers. I would highly recommend her. Thank so much for bringing our cats to us.
Alancia was wonderful to work with. We had an emergency situation and she responded immediately. Would highly recommend her.
Thank you for bringing our puppy safely to us. Christian took good care of our 8-week-old golden retriever throughout the transportation from Utah to Texas. We got frequent updates on the puppy's location along with photos. I would highly recommend Christian to anyone.
First time using this service. Lois was amazing. She kept me updated and sent pictures. She was very nice and help make this easy and smooth for both me and Cotton. I am a Ragdoll breeder and these services are a blessing. I will definitely let my out of town new owners know about this service. Thank you again. I hope to do business with you again in the future. Vona Rose
Sam had to go to through some serious unexpected storms getting Oak home to me so he was delayed, but she kept me updated during the trip and he got here safely.
After I did my Zelle transfer as requested from Angela she proceeds to completely ignore my text and phone calls for an entire day. All I needed was a simple text saying yes! I did received your transfer. But nothing. After she finally replied, she reassured me she was going to pick up our dog, not to worry about anything. 4 days after the agony of wondering if my dog was certainly going to get picked up and deliver safely, she decided to text me saying she was cancelling the pick up. For my experience, poor communication, all I can say is choose wisely. Maybe a person with more experience, more trips showing perhaps. I wish this would’ve worked out, but it didn’t.
First time using this platform, Timely delivery service for my pup, thank you so much.
This is my first experience using such a service. I am so very lucky Mr. Patterson was our driver, he truly is the kindest man. He knows dogs extremely well, he took extra special care of Scamp. Scamp was to be euthanized at 5 on December 1st. The pound still had not answered my email from hours earlier; when Mr. Patterson answered my request he went above and beyond. He was close to the shelter, had them get the dog, and video called me so I could see this dog. He sent pictures as he drove this little dog through 3 states. This man is an angel of a human being. He was safely transported, fed, watered and let out for needed stops. I promise you, if you need a driver THIS is your man. More than I could have hoped for.
Dale was so professional and took great care of my honey. Gave me updates everyday telling the location and her status. They bonded and she didn’t want to leave him. Great prices and services would use him again!
Excellent experience, our transporter Davey clearly loved the dogs. He was a super kind person and I would definitely recommend!
Very thankful for the safe delivery of my new pup., so sweet to let her ride up front with her and keep reassuring her with a touch. He was very thoughtful with pictures and text updates and was even a little early! I would 100% recommend him to anyone!