CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Amarillo, TX to Southlake, TX
Excellent communication and kind service. Mona was efficient and so sweet with Fergie. Fergie arrived happy and well cared for. Much appreciated and will certainly be back if we need this service again!
Shipment from Miami Gardens, FL to Tallahassee, FL
Kara was great, she communicated throughout our pets journey, sent pictures and updates and kept us informed of any eta changes.
Shipment from Charlotte, NC to Olivet, TN
This service is everything that you need to transport your pet. They were courteous, friendly, experienced, on time and in touch with you for the whole trip. Paperwork minimal and clear documents. I would trust them any ti;;me I need transportation anywhere.
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Shipment from Sterling, VA to Killeen, TX
They declined shipment. Paid deposit called and said they declined taken my animals. Asked for deposit back told me to go to customer support
Shipment from Bozeman, MT to Knoxville, TN
Excellent to work with! Fair pricing. Lisa was amazing with transporting our dog from Bozeman to new owner in Knoxville. Very efficient pick up and delivery. Would definitely use again!! A++
Shipment from Newburg, PA to Barnstable, MA
Arne was great and made the experience a positive one for both my dog and me. He not only responded quickly to all of my texts or calls along the way, but offered to face time when he picked up my dog and went out of his way to meet my needs. I highly recommend him.
Shipment from Lovettsville, VA to Greenacres, FL
Scott was terrific!! Took great care of our Golden Retriever like he was his own. Great communications, pictures along the way and flexibility. Would absolutely recommend!
Shipment from Fort Myers Beach, FL to Ashburn, VA
Absolutely great experience. Thank you for transporting Frank to his mom!
Shipment from Phoenix, AZ to North Salt Lake, UT
Fantastic job!! She arrived quickly, safely, and happily!!
Shipment from Columbus, OH to Saint Paul, MN
I dont know where to begin to thank you Paul. You were absolutely amazing and so professional and I would recommend you a million times over. Words cannot express how grateful I am. We will be adding another addition to our pet family in the summer. You will hopefully soon receive another request from me
Shipment from Mifflintown, PA to Morgantown, WV
Lois, my puppy and I got along great. Lois was helpful and prompt. We also talked a bit after she got here.
Shipment from Englewood, FL to Pottstown, PA
Absolutely satisfied with Richard and Linda!!! Our dog Olaf had a blast with Richard and we could tell they had a deep bond already! The communication was amazing and very punctual! Couldn’t be happier!!!! Thank you Richard and Linda. Highly recommend and will call you if we need help again.
Shipment from Colorado Springs, CO to Raleigh, NC
So thankful for this amazing company for transporting my dog and cat from two separate locations back to me. One of the most stressful things about my move became a breeze. He offered the most reasonable price without sacrificing service or care for my pets. I’m so grateful, my dog and cat are healthy and home!
Shipment from San Angelo, TX to Nampa, ID
She was fantastic! Super kind and kept in touch the whole time!
Shipment from Houston, TX to Bellingham, WA
How amazing from the very first with Donna and when Jeff picked up Mufasa and didn’t rush; giving him time to smell him and chit chat with my Jeff, we knew we had picked the right transport. Daily update 2 x a day with a note and pics. Wouldn’t hesitate to recommend or use again.