CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Kay was fantastic!! She kept us well informed throughout the transport and was very attentive to our dog. You could tell that she loves what she does!!!
Falon did an excellent job. She was great with communication and sending updates/pictures.
Excellent experience, Sean was wonderful to my dog. He kept me updated all along the way. Sent pictures and updates. Absolutely a great guy.
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Travis was fantastic from start to finish. He guided me through every step of the process, making sure I never felt overwhelmed. He picked up my dogs at Chicago airport and transport them safely to Minnesota. They even had a sleepover at his house so my dogs could rest and be ready for the road trip home after a 3 day journey from Australia. Excellent and most reliable service, couldnāt have asked for more. Thank you once again Travis and Theresa, you are legends!š¾
Responsible and punctual, 100% recommended
PLEASE READ! This company deserves more than just five star stars. I was super apprehensive at first, but immediately I was greeted with great customer service and plenty of reassurance that they could get the job done! They sent pictures and kept me updated along the entire process from Michigan to California. It took about 75 hours, but I couldnāt have chosen a better group of individuals to complete this task for me. Please book with them to get your beloved wherever you want! They were super professional and providing me with an invoice and a super good price.
Casey and his wife are absolutely incredible. I booked them to get my puppy from Tennessee to Texas. They were very respectful, responsible, and hilarious team. They planned everything with me days in advance, and communicated very regularly. They offered me to track the entire ride. They were so friendly to me when I was very stressed out, and they offered their help. They've been breeding Corgis for years, so I am confident that they know how to take care of animals, and offered to take photos and videos for me during the trip. Absolutely amazing people, with an incredible price for transportation. Absolutely would come back when I need another puppy transported to me!
Jennifer was awesome! We will definitely use her again if the opportunity arises. This was the first time we dealt with transporting an animal and she made it a great experience. She was so nice and put our minds at ease with the transport of our puppy. She sent pictures throughout the course of travel. 10 out of 10.
We had our almost 200lb Aldabra Tortoise transported by Dwayne with All Aboard Transportation and to say he received first class treatment for a 48hr ride from Chicago to San Diego would be an understatement! We booked same day because they had a driver around our area which was very helpful. He was given a solo ride in a nice comfortable SUV where he got free roam and was well cared for and supervised the entire trip. The driver gave us updates every few hours and got him to his final destination as quickly as possible and at a very reasonable price. I will save their information for future bookings! I highly recommend you book with themā¦ truly the best animal transport service!
Nikisha was awesome to work with! Great communication and care was provided. She transported a very skittish and scared 4lb Chihuahua and soothed his nerves with her nice energy, and she made sure he had a safe and comfortable roadtrip. You can trust your fur kiddos with her!
Matthew is completely thorough, responsive, and conscientious. I'd hire him again!!
Excellent job!!!
JaJa is phenomenal!! We canāt thank him enough for making this last minute trip to help us save our new dog! We received lots of picture and video updates. He kept us up to date on his ETA the whole day. I still canāt believe he was able to get this done in a day for us. And on his birthday. Such a kind and compassionate guy. We appreciate you so much JaJa and will reach out in the future if we ever need services again.
Erica was great! She had a little car trouble that she fixed quickly and took great care of the dog with hardly any delay at all. She safely delivered my dog and took great care of him along the way!
Sean is fantastic, incredibly detailed, and beyond talented. He truly cares about his customers. Sean did an outstanding job, and I will be using him for multiple trips in the future! Job well done!