CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Thom was the perfect driver for us!! He went above and beyond with our puppy Sophia!! Thanks for everything!!
I was very satisfied with the service I was provided on 4/28/25. Amanda was very understanding toward my situation, worked with me regarding the recovery of my Sebastian (dog) from my family member and helped reunite me with him. I am extremely grateful for her time and effort. She planned, went in prepared and kept me updated throughout her trip. And all at a reasonable rate. Thank you again Amanda!
I was genuinely nervous to not be the one to drive my dog across the country, but just a lick made it so easy! The communication was amazing and the consistent updates with tracking made it so I always had eyes on him. They were kind whenever we spoke and itâs clear to me that the kindness extended to my puppy. I canât thank yall enough for the service you provided!
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Gooooooo Cosmo's!!!! Accept, don't think twice. This company is very professional, personable and communicative! Not to mention affordable. Listen, I really wanted my Bean Bean in North Carolina. I just couldn't figure how I was going to get her brought to me within the week, in a safe and germ free environment. Well Cosmo's was able to offer an extremely reasonable bid and picked her up the next day!! I had my baby before the evening. She was completely comfortable and relaxed when handed over to me. Thank you Cosmo's and company for your support! â¤ď¸If you're considering having your furbaby transported, you've made the right choice with Cosmo's! Accept the offer! You have nothing to lose but will gain great joy.
We had an outstanding experience with our pet transporter, who went above and beyond to help us rescue a Great Dane from an out-of-state shelter. He personally went to the shelter to pick the dog up on our behalf, cared for him overnight in his own home, and safely transported him across state lines to us. He kept us updated with detailed tracking, frequent photos, and consistent communication every step of the way. He is incredibly responsible, compassionate, and trustworthyâwe highly recommend him for anyone looking for the best possible pet transport experience!
I am deeply amazed by La Familia Animal Transport â their care, communication, and immediacy brought incredible comfort during a heartbreaking time, helping my dear stepdadâs beloved companion find a new home as he entered hospice. We are forever grateful and highly recommend them to anyone seeking prompt, compassionate service.
They did an absolutely outstanding job transporting our Frenchie from Utah to Massachusetts. They were incredibly communicative and attentive throughout the entire process, sending frequent updates and photos to keep us informed about his well-being. They promptly responded to any questions we had, providing constant reassurance. We couldn't recommend them highly enough â truly a five-star experience!
Zainy was just wonderful. She worked with me and did everything in her power to bring home a special pup to me! She is a amazing person inside and out and you can count on her for anything! She will always make sure that you and your pet is safe. Thank you Zany for being you!
She is super nice and keeps you updated about everything. I got 2 toy poodles and one of them was pregnant so I was super worried but she was patient, answered all my questions and delivered my girls in no time. She transported my pups in short notice and was super reliable. She made the whole process so easy.
Very dependable and kept me updated during the entire trip. My dog isnât easy and they handled him very well
Excellent service! The first driver came 5 minutes early. Explained everything to me. The second driver was also TOP NOTCH A-1.
Wonderful service! Would use again!
My experience with Ronda was excellent!!! Ronda kept in contact on how the trip was progressing. My sweet Juliette arrived relaxed and happy. I highly recommend!!!
Very good service. Stayed in communication with me. Updated me with information and even sent photos of my pet.
Norberto is a fabulous shipper. Professional, communicates well, fair pricing, and delivered on time as promised. He wrapped my item and strapped it down for a safe travel. Kept in communication entire trip with tracking, and delivered as promised. I hope I'm lucky enough to have him do another move in the future. I'd easily trust a high value item, a pet, boat, car, motorcycle, just about anything with this guy based on my experience and his professionalism. Highly recommended.