CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
70 lbs German Shepherd Dog from Simi Valley, CA to Elkton, OR (826 mi)
We lost our daughter on Dec 14th 2025 unexpectedly. She left behind her prized German Shepherd (She was our daughter's EVERYTHING) We finally found a home with a friend for her Dog in Oregon. We were stressed trying to find a person to transport her up North from Simi Valley, CA. We Got in touch with Tonya, she walked us thur what she would do, she was BEYOND kind, understanding of our stress level. She is not only great with animals, our Dog didn't cry or bark, she took to Tonya right away even with the stress of losing her human mom. Tonya kept me updated. I truly think if we hadn't found her a home, I would have love to have Tonya take, I can't say enough about how happy I am and how I felt so good having her transport our daughters dog, her transport vehicle is beautiful, heck I would ride in the back LOL Once again, I can't say enough about how happy I am and would use her again, and will for sure tell my friends about her and her business. Tonya is very professional and is one of the kindest souls I have even met. Jackie, Tom & Russ
10 lbs German Shepherd Dog from State College, PA to Chicago, IL (568 mi)
Jill was absolutely amazing to work with! She was quick to respond to every question and made the entire process stress-free. She transported our new puppy from Pennsylvania to Chicago and sent tons of pictures and videos along the way, which we really appreciated. We will 100% be using her again in the future. Thank you so much, Jill! đž
11 lbs Cat from Longview, WA to Las Vegas, NV (1023 mi)
Robbie was efficient and quick to transport our beloved family cat from Washington to Nevada. He was very helpful and responsive in messaging and keeping us notified of his travels. He treated our cat like a king. Would very much recommend Robbie to transport your pet across states.
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75 lbs Labrador Retriever from Lansing, MI to Arlington, TX (1133 mi)
Paul did a wonderful job transporting our lab from Michigan to Texas. He stayed in contact with us from beginning to end and sent pictures of their stops along the way so we could see her. I never had to wonder what was going on, where they were, or how she was doing. He stayed in touch the entire time. He obviously cares so much about animals!
24 lbs Mixed Breed from Los Angeles, CA to Seattle, WA (1137 mi)
Russ - what can I say besides â100% would hire againâ? You can see how much he cares for your pet. He was professional and speedy in his delivery of my newly adopted dog, Izzy (now Poppy). She arrived happy after their journey from LA to Seattle. Thank you Russ!
54 lbs Boxer mix from Conyers, GA to Chicago, IL (744 mi)
Travis was excellent as he communicated with me the entire time during transport. He took excellent care of my new dog Buck. He is top notch, world class and really loves dogs. He is very experienced in what he does.....invaluable.
20 lbs Cocker Spaniel from Mobile, AL to Milwaukee, WI (956 mi)
I was super satisfied with the service provided to me.He kept me updated before,in between trips and when he made it to the destination.Jeremy did a wonderful job if I have to do it all over again I would choose him and his company.He did a great job
30 lbs Rottweiler from Shepherdsville, KY to North Manchester, IN (243 mi)
Picked up and delivered on the schedule they gave us. Replied back right away and worked with us on changing drop off location due to a ballgame being moved up because of bad weather expected. Thank you!
35 lbs Border Collie from San Francisco, CA to New York, NY (2910 mi)
Brianna was great. I was super nervous about shipping my pup. Brianna made the whole experience easy, she followed all of my dogâs needs and was responsive throughout. I would definitely use her again.
14 lbs Dachshund from Philadelphia, PA to Sumterville, FL (991 mi)
Great service and the pups came home safe and sound. She was communicative and sent pics. I would recommend 1000%.
90 lbs Pitbull mix from Auburn, WA to Colorado Springs, CO (1417 mi)
Sarah was immediately interacting with the dogs which was really comforting. She is a kind and gentle dog whisperer. Highly recommend!
11 lbs Cat from Miami, FL to Asheville, NC (789 mi)
Great communication and got my cat happy and healthy!
65 lbs Bernedoodle from Allen, TX to Bradenton, FL (1194 mi)
We couldnât be happier with the service we received. Shipping a pet can be stressful, but Veronica made the entire process, smooth and reassuring. She was responsive, professional, and truly cared about our petâs well-being. Our babies arrived safe and happy; we are very grateful and would absolutely use her again!
50 lbs Australian Cattle Dog from San Diego, CA to Seattle, WA (1250 mi)
We recently used Tonya from Advocate for Safe Animal Transport to transport our 3-year-old 55 pound dog, Nova, from San Diego to Seattle. As first-timers with long-distance pet transport, we were naturally a bit nervous, but we truly could not have been happier with the experience. From the start, Tonya made the entire process seamless and stress-free. Here are a few things that stood out: * The Setup: Her van is perfectly equipped for animal transportâit's clear that safety and comfort are her top priorities. * Communication: Tonya provided excellent updates throughout the journey, including photos and accurate ETAs, which gave us total peace of mind. * Genuine Care: You can immediately tell that Tonya is a true animal lover. Nova arrived at her destination in high spirits and was much more relaxed than we expected after such a long trip. It is such a relief to know your pet is in great hands. We cannot say enough good things about Tonya and her company. If youâre looking for someone who will treat your pet like their own, look no further!
27 lbs Labradoodle from Winnetka, IL to Scottsdale, AZ (1760 mi)
Breezie took wonderful care of our pup! We were so happy with the excellent service that she and her husband provided. They picked him up from our son during the very cold weather and drove the northern route, where snow and ice is a normal event. 10 out of 10! I highly recommend Breezie!