CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Holt, MI to Phoenix, AZ
Excellent job transporting our black lab to Arizona! You handled everything with care and made the whole process smooth and stress-free. We truly appreciate how well you took care of our dog and felt at ease the entire time. Highly recommend your service!
Shipment from Limestone, TN to Newton, MS
Fast and reliable shippers. Great communication and pet tracking. Awesome crew 👏🏾
Shipment from San Jacinto, CA to Silver City, NM
Very very satisfied. I got pics and information that kept me updated on the trip here. The delivery drivers were also very helpful.
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Shipment from Ontario, CA to SeaTac, WA
Incredible! Our cats are so skittish but they were kept safe and allowed to go where they were most comfortable. We are so incredibly thankful as we had to leave one state for another very quickly and with limited funds - she worked within our budget and made sure our cats were safe and cared for the entire time. THANK YOU!
Shipment from Salem, OR to Lexington, KY
She’s a stickler for safety and loves your animals as though they are her own. Highly recommend.
Shipment from Fort Walton Beach, FL to Albuquerque, NM
Sebastian brought my dog Jack from FL to NM! (Approx 1400 miles). He was extremely good with Jack, sent updates multiple times a day: when they stopped for bathroom breaks, how he was eating, when they got on the road, and when he stopped for the night. I was nervous for this trip, but the level of communication right off the bat put my nerves at ease. I would give 100/10 stars if they’d let me. This company would be my go to if I need pet transport again. Thank you guys so much!!
Shipment from Roanoke, VA to Windsor, CO
Wonderful Experience! Went from VA to CO and the whole trip they updated me on the dogs and sent pictures. Highly recommend!!
Shipment from Lakewood, OH to Temecula, CA
We had a very erratic (constantly changing) plan do to rhe process of getour home ready for sale. We actually cancelled the trip due to those issues, but were to eventually work through them. Natalia was vey patient. No pressure from her or the other services we inquired with. We also had to deal with the loss of one of our dogs very unexpectedly. Natalia came exactly when stated and followed the plan to a tee. She found a way to fit two of our giant dog crates. Our cays are pretty easy going and so are two of the three dogs which are Mastiffs. One of them, a puppy is severely fearful and only responds to the other dogs. Natalia was able to recognize the issue and deal with it. I was initially concerned that she wouldn’t be able to handle them, but that proved to be untrue. She was great with them. I would highly recommend her.
Vehicle Bumpers
Shipper was prompt, polite and had great communication. 10/10
Shipment from Tulsa, OK to Sioux City, IA
Fantastic!!! Great communication, extremely kind and delivery was on time!!!
Shipment from Weston, FL to Austin, TX
I cannot recommend Animus Transit enough! They recently handled the relocation of my ESA cats from Weston, FL to Austin, TX, and the experience was flawless from start to finish. Relocating multiple pets is naturally stressful, but their team made it look easy. A few things that really stood out: Communication: Their coordination and follow-up were incredible. I received regular updates on exactly where they were throughout the trip, which gave me such peace of mind. The Driver: Our driver was truly genuine and compassionate. It was clear they didn’t just see my cats as "cargo"—they treated them with real care and kindness. Value: For the level of "white-glove" service provided, the price was very reasonable and affordable. If you have multiple pets and are looking for quality service that won’t break the bank, Animus Transit is the way to go. Five stars all the way!
Shipment from Southaven, MS to Logan, UT
I had an amazing experience with this dog transportation service! From start to finish, everything was handled with professionalism, care, and clear communication. My dog was treated like family, and I received regular updates that gave me complete peace of mind throughout the journey. They were punctual, organized, and made sure my pet was safe and comfortable the entire time. It’s not easy trusting someone else with your furry companion, but they truly went above and beyond.
Shipment from Wilmington, NC to Antioch, CA
Gus had a great trip and moved across country in record time!
Shipment from St. Louis, MO to San Antonio, TX
Melisa was such a lovely transporter. She was in contact with me and the lady we got our Afghan Hound from all day. We received video updates and texts from pick-up to our house. It was a long day. We appreciate the extra care Melisa took. You could tell she loves dogs and really bonded with ours. She even sent a music link that our dog relaxed and liked. I highly recommend her service through Kahu Delivery.