CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
8 lbs Cat from Houston, TX to Hebron, KY (1068 mi)
Emanuel, the flight nanny, did an absolutely amazing job transporting our two cats from Houston to Cincinnati. He was extremely organized, communicative, and genuinely caring throughout the entire process. He sent frequent travel updates and photos, which gave us great peace of mind. Knowing he flew with our cats made us feel confident they were safe every step of the way. We are incredibly thankful for his service and would highly recommend him to anyone needing pet transport.
12 lbs Australian Cattle Dog from Athens, TN to Fort Deposit, AL (322 mi)
This lady had me all set up and booking fee paid I double checked everything with her and then she cancelled at the last minute. Bad business.
29 lbs Pembroke Welsh Corgi from Grand Junction, CO to Lake Charles, LA (1487 mi)
There was a lot of back and forth due to the ice storm hitting right in the middle of the planned delivery. Everything was handled beautifully and our baby arrived safe and sound.
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10 lbs Bichpoo from Narvon, PA to Arlington, VA (128 mi)
Loveliest people and best service
6 lbs Cat from Keene, TX to Roseburg, OR (2067 mi)
I am totally satisfied with the service of Luxory. Pet!! Mello got my Bengals and a Feral safely from Texas to Oregon in great time. Very responsive to my questions and I recieved updates every 5 hours or so. Kitties arrived in great shape! I would use them again anytimeđA very happy customer! Thanks!!
33 lbs Boykin Spaniel from Houston, TX to Thibodaux, LA (316 mi)
Perfect and easy trip for my dog. A+ would use again
30 lbs Yorkie mix from Reno, NV to Mashpee, MA (2948 mi)
I would 100% recommend this company and our driver, Josh. He was so kind and understanding of my Uncles deep bond with his dog, Lucy. He was considerate and respectful of the simple requests made and responded to my Uncle with updates and pictures. She arrived safe and well and they are adjusting to their new surroundings. Thank you to Josh and this company for their excellent service!
2 lbs Chihuahua from West Palm Beach, FL to El Paso, TX (1877 mi)
Great communication and safe delivery :)
30 lbs Border Collie from Miami, FL to Indianapolis, IN (1199 mi)
Would highly recommend. Fair price with excellent care and service.
8 lbs Miniature Schnauzer from San Diego, CA to La Mesa, CA (13 mi)
Very understanding and accommodating to both mine and my dogâs needs for transportation. Communication and reassurance throughout the whole process was provided and got picture updates as well! Very professional and would 100% recommend!
15 lbs Thai Ridgeback from Potsdam, NY to Boise, ID (2492 mi)
Steven was awesome, he communicated the whole time. Even through total white out storms and dangerous conditions practically the entire way, he still got my puppy to me safely from NY to ID. Thank you so much for taking such good care of Kairo and would definitely recommend.
22 lbs Cane Corso from Phoenix, AZ to Austin, TX (1015 mi)
Bridging the miles goes above and beyond and provides exceptional customer service and there communication throughout is outstanding! Highly recommend!
4 lbs Cat from Austin, TX to Albuquerque, NM (708 mi)
I truly cannot recommend DNG enough!!! He went above and beyond transporting my cat from Austin to Albuquerque and handled everything with so much care and professionalism. He kept me updated, was so communicative from the second I booked with them, he is incredibly kind, and treated my cat like his own. The price was more than fair for the distance and level of service. Iâm extremely grateful and would 100% trust him again and recommend DNG for any pet services !! you definitely wonât regret it!!!! Honestly they made this the best experience ever !!
45 lbs English bulldog mix from Watertown, CT to Jacksonville, FL (1033 mi)
We had an absolutely outstanding experience with JosĂ©. He transported our two dogs and one cat on a long, cross-country trip, and I couldnât have asked for better care or communication. JosĂ© kept us updated in real time with his location, speed, photos, and videos throughout the entire journey, which gave us so much peace of mind. One of our dogs is very anxious and doesnât always do well with strangers, but from the very first meeting, JosĂ© put him completely at ease. It was clear right away that heâs calm, patient, and truly great with animals. To top it off, our flight was delayed, and JosĂ© immediately adjusted his plans to accommodate our schedule without any hesitation. That flexibility and kindness meant so much during a stressful travel day. JosĂ© is professional, trustworthy, and genuinely cares about the animals he transports. I would highly recommend him to anyone needing pet transport â we would absolutely use him again.
2 lbs Pomeranian from Phoenix, AZ to Colorado Springs, CO (791 mi)
Trevor was amazing and kept me in all the details of Romeo's journey. He sent me pictures and videos and I could tell he truly loves animals. He treated my new pup as his own. I highly recommend Trevor and will be recommending him to my friends and family as well.