CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
I had the most incredible pleasure of having Nesta pick Cinco (my cocker spaniel) up in New Smyrna Beach, Florida, and transport him to me in Lumberton, Texas. There are not enough wonderful adjectives to express how she cared for him. She made extra stops because he had knee cap surgery in the past, and wanted to be certain the long trip didn't cause it to stiffen up. She is caring, professional, conscientious, kept me posted, sent pictures. She is the absolute best!!! Would give her 10 stars if possible. Was a wonderful choice, and should the need ever arise for his transportation again, I would definitely ask her to please transport him again. Couldn't have asked for anyone more exceptional!!!!! Don't hesitate to contact her should you need furbaby transport. Thank you so very, very much Nesta!!!! It was truly a pleasure. Thank you for all you did.
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Paul was wonderful! He drove our dog from the west coast all the way to the east coast. Communication was clear, kind, and timely. Paul sent pics and videos regularly. He made what could have been a very stressful experience, a peace filled experience. We are so grateful Paul and HIGHLY RECOMMEND you!!! Also love that Paul is a Vet. Thank you, Paul for everything.
Was in contact whole time, while sending pics of peep too insure he was safe and well. Response time and arrival were superb
C.J. was absolutely phenomenal! He was very personable and great with our two dogs from the moment he pulled up. He was able to accomodate taking all of their extra things (foldable crates, food bowls, food storage containers, & dog beds) which helped us out a ton. He sent me text updates throughout the drive and was always quick with his communication and responses. If I could give him 6/5 stars I would! This man will take great care of your pets and get them to their destination safely! Thank you again so much C.J.!
the most complete experience we have had with our boxer (Ruby). Very punctual and our pet was delivered before expected. We received regular updates along with pictures and videos. Fantastic communication. Perfect delivery. Great communication and punctuality. We have used a dozen other companies to transport Ruby and this was by FAR the best experience yet. We definitely plan to use her again. Thank You so much for the great experience.
Hello, I am a US Navy service member. Heather and Ashley had amazing timing and comfortable care of my dog Zues the entire trip. Live GPS, messages 24/7, feeding, potty breaks, pictures, relaxation/comfortablity for my dog was give and seen. I was nervous about this but I was assured every hour through their communication daily. The TIMING WOW. Even my mother that received him in Texas was shocked. Oh and they share the GPS with multiple family members encase you are busy or working as they travel. I was extremely please. They have gained a new loyal customer and have my military peers already asking about their website since we move often being a service member. Top Notch quality for half the price the other transporters were bidding me. I received a FULL DETAILED SERVICE for my dog and could not have been more satisfied and worry free. My dog is a American Pittbull and surely he was nervous around random dogs. They skills with pets, had him completely relaxed with other dogs the whole trip, he had a lot of selfie pictures as if he forgot me and went on vacation. I literally watch them tag team the entire trip swiftly. This was absolutely more than I could ask for with being nervous about transporting my best friend. Heather and Ashley you guys ROCK. P.S from a new loyal costumer and you should be getting some new request from some of my military friends. Thanks again, and GREAT WORK.
Very professional, polite and reliable service.
Mr Daniels was very professional and inspired great confidence, as one needs when turning over our furry kids to his care. Highly recommend
Keith was very professional and kept me updated during the whole trip. Rosco enjoyed the ride and I got lots of pictures! Thank you for taking care of the pup.
Great people and wonderful service! They sent me photos and kept me updated throughout the trip with my fur babies. Extremely flexible with my schedule which was amazing!
FANTASTIC TRANSPORTER. Very polite, kept informed on delivery time. Would HIGHLY recommend.
I'm extremely satisfied with Marios transportation services. He treated my dog as one of his own and provided photos and check ins every step of the way on the trip. I know that my pup is in safe hands when traveling with him!