CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Haven't had pick up or delivery but as for dealing with details. 👌
This was the first time I used a company to bring my new puppy home and I was kept in the loop from the moment the puppy was picked up until he arrived. Anthony would text me to let me know about traffic issues, that puppy needed crate items changed 😂😂and when he was fed. I’m definitely going to recommend Anthony to people that I know.
Great person to deal with. Notified me along the way!! Would definitely use again.
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Rox was absolutely awesome!! He helped with the transport of our puppy every step of the way…He provided updates throughout the transition. So glad we decided to use his services!! Not only did we find a trusting transporter but we found a forever friend . We highly recommend him 😊😊😊 Thank Rox
Courtney was Great we and we will definitely be using her services again
Beth did a great job. Even delivered faster than we expected. Highly recommend.
Great communication and fantastic service, got our two cats across the country happily and quickly!
Thank you Great Dane Fam for getting Rocky to us safely. This was our first time using a pet transport company and because of the outstanding service you provided it won’t be our last. We appreciated the great communication throughout whole trip. Allowing us to track the route and sending updated pics along the way helped ease any anxiety we experienced while waiting for Rocky to arrive. We will definitely use your services in the future. Thank you again.
lisa took care of my Frenchie James like he was her own. she kept me informed along the way. absolutely recommend them.
Very good experience
We received the service that we expected and can't be happier. Huge thank you from us.
Adam Saved my puppy from a disastrous situation due to another transportation company’s negligence. He went out of his way to make me feel absolutely comfortable with the delivery & taught me so much in the process. He even delivered my pup sooner than expected! Highly recommend & if I ever need my pup transport again, he’ll be the first I ask. The world needs more people like Adam!!!!!!
I had a bad experience with this weird lady. She delivered my dog and I attempted to pay her at the door. She said no, and she would text me a link later to pay her. I said ok, and that I was going to my own birthday party and would pay her through the link when I got home. She started blowing up my phone at my party, texting me very confusing messages that ended up being for someone else. It was disturbing me so I turned my phone off. She then came back to my house, (I was still away at my party), she disturbed my family, and called the police to my house. Once I got home I paid her as agreed, but she had thoroughly embarrassed me to everyone like I was some kind of thief. She then kept texting me afterwards, apologizing all over herself so I had to block her to get her to leave me alone. I don't know why she didn't take the payment at the door if she was so worried about it. A very bizarre experience and I would not use her again.
Tim was AMAZING with our golden retriever puppy although she did get car sick for him. Not once did he complain about that. I would choose him again if I ever needed another transport. He offered Google Maps tracking and called when he picked her up along with when he was an hour out. I enjoyed also getting pictures of our pup right when he got her.
Kim was such a pleasure to work with! She took great care of my sweet babies and kept me informed during the transport. She was was not only punctual, but early! Which was a great surprise. She was quick at pick-up and drop-off, and very professional. I would hands-down use Kim for any and every transport! Book her now!!!