CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
We were able to get our kitty down to FL With ease! Highly recommended!! Wonderful communication and updates!
If I could give Coreena 10 stars ⭐️ I would. StilesWildRide came through for our rescue dog, Diesel. He needed to be transported from Texas to So Cal and SWR delivered him healthy, happy and clean. Coreena updated me at every potty stop and sent me pictures to give me peace of mind that our Diesel was well and being taken care of. I truly appreciated how professional, courteous and warm Coreena is. I can tell right off the bat that she has a genuine love for the welfare of animals and has dedicated her life to being of service to them. She is the person you want transporting your precious cargo fur babies. Our organization , West Coast Boxer Rescue, have no reservations referring her and using her services again.
Samantha did an excellent job transporting my goats to me!! She kept both the breeder and buyer updated on her schedule and she and her daughter were very loving to the baby goats and did a great job with them! Highly Recommend!
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💯% satisfied! They picked up my Pomsky in Ohio and headed straight to Louisiana and dropped her off in a very timely manner. They texted pics at stops and kept us up to date the whole trip. Use them if you need a transporter. Very caring for your precious cargo.
Backyard Barkers was so great to work with! They were super communicative throughout the transport and provided me with regular updates. I highly recommend them to anyone looking to transport a pet.
Great experience. On time, friendly, bike arrived with no problems.
She is great. Had a minor hiccup with her car but she kept us informed.
Did an excellent job very caring about the bird knew what he was doing. I would definitely use him again.
I cannot say enough great things about our experience with Gina. She gave the dogs so much love, playtime in dog parks and cared for them every minute during the very long trip. She kept me updated on their comfort, dog park adventures and frequent potty stops. I received calls, texts and photos frequently as well as updates on the travel progress. I would give Gina 10 stars out of 5 if I could! Support this veteran. She is a gem!
Jennifer and Dennis were just awesome. This was a transport between two families (child's family and parents who have much bigger yard)! We scheduled the pickup and then Dennis just took it from there. He was great on the front end for us, and you can read my father-in-law's comments below. If you are debating over which company would be best to ship your pet; look no further than fennspetshipping. We had our Heidelberg German Shepard shipped from The Woodlands, Texas to Windham, Maine. And, as everyone in this situation, we certainly had concerns. However, Dennis took all the apprehension away. He was tremendous from pickup to delivery. He was always available to talk with about the progression and details of the trip. He is very personable and takes pride in driving your pet. Delivery was right on schedule. Thank you Dennis you are a great person. Hal - Windham, ME
Very good communication. This was my first time sending a pet anywhere and he was quick to help me out with any concerns. Quick to message with updates on travel. Clean car, clean cage for my cat. Would definitely use again in the future!
Thank you Simone, you got my puppy here FAST! But for a puppy, they need more potty breaks. Then she might wee wee in your car. Sorry bout that. But keep up the great work of making people smile 😊
Great communication. Was nervous since this was the first time having to use a transporter but, he and his wife made me at ease through out the whole process. Would recommend!
Kerry is great and did a fantastic job helping us move our dog from NYC to California. Great communication throughout the booking/ prep/transportation process and she did everything she could to accommodate our schedule and make the trip stress free. Fantastic service.
❗️HORRIBLE ❗️DO NOT use this shipper❗️❗️ I booked him a month ago and paid him a $620 deposit and he was supposed to pick up my animals today and was a NO SHOW ❗️We had spoken on the phone after I booked him and texted several times. I texted him last Tuesday to confirm everything with him and told him I could meet him off the freeway in the town I live in as I didn’t feel comfortable giving a stranger my home address. Then on Friday 4 days before he was supposed to pick up my dogs I called, texted and citizen shipper messaged him with no response. Saturday I did the same thing with no response. Sunday the same thing and after several calls and messages he finally responded with “he’d been really busy, but would call me later to confirm pick-up details… he never called. Again this morning the day he was supposed to pick up my dogs I called, texted and citizen shipper messaged him and he finally responded with basically he wasn’t coming! Protect your safety, your animals safety and your money $$ and ❗️Do Not❗️ book with him!! He will respond to this review like he has to the other complaints on here with an untrue rebuttal or false excuse!! My family and I are to fly out in the morning and my dogs would have been stranded. Fortunately I did find another driver who lives locally and rescued me and my dogs today and took a last minute trip… Again… Do Not let A K n K scam you too! Be careful!!