CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Matthew was the perfect choice for me to deliver my puppy. He gave me frequent updates and maintained really good communication with me. I feel reassured that it was all fine with him. If you are gonna trust someone, trust him.
Fast friendly service delivered my boys labrador and two cats would use again Thanks
I had a wonderful experience with Dawn. She kept me updated on her travels the entire time. I would recommend her to take your fur baby anywhere..:) She picked up our new puppy in Michigan and brought her to us in NY. I wish I could give her more than 5 stars!
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Falon from Happy Fetch did an outstanding job transporting Rhea to her new home. On time for both pick up and delivery. She is both caring and compationate towards the animals in her care. I couldn't be more pleased.
Absolutely wonderful experience!! So friendly and accommodating. Made sure my dog was comfortable and safely delivered to family up north. Great all around. Thank you for your help 🙂
Tina was wonderful. Communication was terrific including sending pictures on Jumpers cross country adventures. ⭐️⭐️⭐️⭐️⭐️
They transported a Fifth Wheel RV for me over 600 miles with no issues. They took the extra time for me on delivery to ensure it was placed just perfectly. They required a 10% deposit and the balance on delivery. They communicated well and answered questions, even well into the night. I would definitely use them again!
Picked up my 80lb Giant Schnauzer and safely delivered him to NYC. Kept me updated, and took good care of my boy. Thank you!
I requested this service and was confirmed on a date when pick up would be, I spent 1000 flying to Michigan to make sure all my items were gathered. I flew up Monday and I was told they would be there in the evening. I had to even question if they were still coming. The communication was off the entire service. I had to fly back home that Thursday and each day they had a new excuse. Finally, Thursday they picked up my items as contracted I said 20-30 large boxes and some furniture pieces. Several boxes were left behind. They blamed it on the “gentlemen” who was there since I could not be. I am not sure the real story but when notified I called the company right away and they said they were already 50 miles out. That they would pick it up the following week. They also said that the items would be delivered the next day (which I thought was questionable) I heard nothing at all the whole day. The following day I had to go to work and I get a call they are at my house. I had to get somebody to go to the house. As I spoke to Michael, this service had lack of communication and have not received any information on picking the rest of my stuff. As half of the amount has been paid. I refuse to pay the next half until my stuff is picked up!
Falon was amazing. She was super communicative and really has a passion for animals. Her and my pup were besties by the end of their journey from Az to Pa! Thank you for delivering my dog safely and on time!
Dwayne and his associate (I apologize, I forgot your name) were extremely professional in every sense. Communication was impeccable; timing was on the nose and they were extremely polite. Our pupppies arrived happy, healthy and very clean. Their crate was extremely clean as well as the entire vehicle. Absolutely no odors or soiled crates. I cannot recommend these gentlemen enough to transport your babies; they were everything plus!!!!
15lb Russian Blue cat, Drove my kitty from Florida to Texas with multiple updates and videos. Princess was made very comfortable and was very well taken care of. Moving is stressful enough I'm glad I found someone so dependable to transport my fur baby.
Falon was so sweet and amazing. We booked her to transport a rescue pup we adopted from TX to Tampa and she was fantastic. I would highly recommend booking Falon at Happy Fetch. Our rescue we adopted was very shy and timid and she was so great with him and brought him to us the very next day. She was sending pictures and giving updates and always easily accessible if I had any gyrations or needs. She is so good with the animals and we would definitely use her again. She treats the pets as her own not just as a transport. We loved her and she continues to keep in contact checking on our little pup and us. I give her 5 stars! Thank you Falon!
Excellent job handled dog with care and brought puppy in good condition and early best service
The service was good but I felt that need more communication. Also the payment method was weird . They said they accept all kinds and at the end only 2 types were accepted. It was ok overall but not what I read or expected.