CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Our driver made excellent time and the dogs arrived safe and happy! I recommend this company.
Thank you for safely bringing my sweet baby to me!
Drew went above and beyond! We were very anxious about the whole process but he was amazing from start to finish. We got videos and pictures every few hours which we loved. I would highly recommend him and absolutely would use him again.
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ADL Logistics LLC was right on top of it. No delays and it is very professional. If I need a vehicle sent to me, I will definitely use them again.
Very Good service! Excellent comunication. I highly recommend them.
My four cats were brought door to door, safely, and out issue. The transporters were very responsive. I always felt my pets were safe. I highly recommend their service.
Matt strikes me as a dog lover. He was caring and attentive to my fur baby as he transported her from Florida to Texas. I felt she was in good hands as it was in the midst of some turbulent weather systems. Video and text communication was sent and this reassured me that she was well cared for on the journey. I am extremely grateful for having found Matt and am sure that his services will remain 5 star quality.
Friendly, quick and my dog loved her!
I am so happy that I chose Joshua to transport my 100lb sulcata tortoise from Las Vegas to Tennessee! He is an incredible chap, his integrity and kindness is overwhelming. He did research beforehand to ascertain the most comfortable environment for her, called or texted regularly throughout the journey, even sent me a video of them taking a walk in the park! A committed and truly professional man who I cannot thank enough for his exceptional service.
We had a great experience! Karla transported my client's two dogs from Albuquerque to Los Angeles. They provided consistent updates and were flexible in their arrival time. If I ever have to do this again, I will certainly be using K9 rides!
I cannot say enough how wonderful the service was. I had a lot of communication, pictures, and general updates. I was nervous about doing a transport from California all the way to North Carolina but everything went smoothly! Great customer service, super friendly, and Zeus clearly enjoyed his ride which is all I can ask for. If I ever need transport again this is absolutely who I will be booking with again!
This was a great experience! My dog took to him right away, and was happy to be with him; they say pets can since good people. He was friendly, professional and did exactly what was promised! There were no hidden fees and I’m grateful I chose these driver! 😊😊😊
Would definitely book with Natalia again! Great communication, on time. We liked that she created safe spaces for pups without crating and did not transport too many at once .
Melisa kept me informed took good care of Daisy the dog she was delivering. She also sent pictures and was insightful regarding our dog. Recommend her highly!
10/10!!! So impressed! I never thought I’d trust anyone else to take proper care of my beloved Max, let alone drive him several hundred miles to my sister’s house so I was nervous setting this up, but Peri exceeded my wildest expectations! First, she is not some business with a van putting my dog in a kennel with a bunch of other animals. My Max had room get comfortable on his own bed, which I love. Peri was also very flexible to my schedule since she wasn’t on some predetermined route or timeframe. It was just about getting my boy where he needed to go safely and comfortably. Peri was so communicative for the entire trip. I got several updates with photos along the way whenever he got a bathroom break or got fed. He can take a while to find just the right place to poop and she was so patient, letting him take his time. She was also very responsive anytime I checked in myself to see how things were going. Lastly and most importantly, I can tell from the pictures that Max was happy the entire time, all the way through getting to his destination. He had his big smile on in all the pictures she took which I love. All in all, I’ll never use anyone else if I have to transport a pet again. Peri was flexible, communicated so well, and made the experience so personalized for me and Max; I can’t imagine anyone else coming close. Thank you so much, Peri!!