CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
19 lbs Cat from Edinburg, TX to Tuckerton, NJ (1953 mi)
Brad provided excellent service. He was a great communicator, flexible, and very personable. All my pets arrived safely and I was very satisfied with how he conducted the entire trip - from pickup to delivery. I would not hesitate to use his services again. I highly recommend Brad to anyone thinking of hiring a transport service to move their pets. Thank you, Brad!
52 lbs American Staffordshire Terrier from Las Vegas, NV to Roberts, OR (877 mi)
We are thrilled with Patty’s service! She was wonderful with Marylin, making her comfortable and checking in with us every couple of hours. Patty went above and beyond to make the trip in one day! Marylin (a shelter pup who has been through a lot!) arrived happy and safely! Thank you, Patty! (And Patty’s sweet pup Georgia!)
45 lbs Carolina Dog from Apple Valley, CA to Leonia, NJ (2705 mi)
She went above and beyond for my pup . She kept me updated everyday and sent video or pictures. She was so sweet and treated my boy with such kindness. I’m so lucky to have found her . I could not imagine trusting anyone else.
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68 lbs Labrador Retriever from Windham, NY to Syracuse, NY (151 mi)
Ally was outstanding – hands down the best pet transporter we've ever used! She brought our cherished foundation dam from the Catskills past Syracuse with flawless communication: quick replies, constant updates the whole way. Zero stress for us. Ally is friendly, honest, professional, and genuinely loves dogs – she spoiled our girl with breaks and tender care, treating her like family. Reliable, kind-hearted, and truly exceptional. 10/10 – book her! Thank you, Ally! 🐾❤️
50 lbs Mixed Breed from Hoboken, NJ to Irvine, CA (2791 mi)
Super fast transport, constant communication, great pricing. Excellent company and services provided, thank you
50 lbs Mixed Breed from Los Angeles, CA to Jacksonville, FL (2416 mi)
JoDee was wonderful! I was nervous to send my 1 year old pup across the country with a stranger, but when she arrived my pup was at ease and pretty much leapt into her car! She sent updates along the way and was very easy to communicate with. She clearly loves dogs and is a very kind lady. I could tell - because my pup responded to her immediately and we were both super comfortable. Thanks again - JoDee!!
6 lbs Mixed Breed from Fort Worth, TX to Scranton, PA (1542 mi)
Christina is amazing! I truly appreciate her taking care of my puppy along the trips, keeps me updating! I would definitely use her next time for my dog or recommend anyone to use her to transportation your dogs! Thank you so Much! God Bless for what yall do! ❤️
60 lbs Mixed Breed from Sacramento, CA to Oklahoma City, OK (1633 mi)
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
57 lbs Labrador Retriever from Atlanta, GA to Tampa, FL (458 mi)
Perfect pickup and good communication. Little traffic delays but to be expected sometimes.
60 lbs Pitt Bull Terrier from Los Angeles, CA to Springfield, MO (1614 mi)
Very early/late pick up and drop off times, but overall the drivers were professional and successfully transported my recently rescued 60 lb pit bull, Eliana.
40 lbs Healer from Hillsboro, OR to Temecula, CA (1054 mi)
Melissa was fantastic! Kept me updated with pictures and text messages from start to finish! She took great care of our Emmie! 🐾
45 lbs Goldendoodle from Brentwood, CA to Kennesaw, GA (2455 mi)
Christina was simply wonderful. She transported our dog from California to Georgia. She has good communication, sent updates frequently, He took care of our friend as if he were hers! She's amazing. I trust and strongly recommend her.
20 lbs apbt from Newnan, GA to Rockledge, FL (492 mi)
Excellent! They were professional, punctual, & communicative. All while being more affordable than the others. Also, my pup was happy. I have used many Transporters, and I highly recommend this one. Thanks!
53 lbs Dalmatian from Canton, TX to Monahans, TX (449 mi)
The best person to book with! Waggle Wheels is easy and quick to book with and very good at communicating along with punctual. They took such good care of my sweet Dalmatian and traveled from Canton TX all the way to West TX! Waggle Wheels cared for my sweet dog and updated me with texts and photos frequently. Could not have asked for a better transportation experience! Hands down - heaven sent! We could not be more happy and appreciative! Thank you Waggle Wheels!!!
69 lbs Retriever sheppard from San Antonio, TX to University Place, WA (2272 mi)
Susan is a great transport!!!!!!! Highly recommend!! Great communication and quick to respond! Our family is military and we transported our dog via ground since she was too big for an aircraft. Susan sent us videos and updates every the morning and evening! I was nervous since I’ve never used ground transport before, but very glad I found Susan! Thank you for getting to your destination safely !!