CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by K9 Rides for $600.00
12 lbs English Mastiff from Sacramento, CA to Tyler, TX (1821 mi)

K9 Rides did an excellent job of keeping us updated with pictures and providing us with their GPS location. We met them at 1 am which was okay but not preferred. Other than that a great experience AAA+++ Thank you!

Won by MY PET CHAUFFEUR LLC for $500.00
13 lbs Shih Tzu from Houston, TX to Denver, CO (1032 mi)

The price was fair, pickup was on time . My dog was aggressive for a few minutes . Nathan was not concerned. He put her harness on her no more barking or growling. He was the best. She arrived as Nathan said on time. Nathan was great. Put your worries to sleep. Ship your dog with Nathan. He is the best

Won by OOTO Enterprises LLC for $478.00
57 lbs Border Collie from Dulles, VA to Durham, NC (271 mi)

Mathew was very professional and kind to my dogs. I have 2 Border Collies. They flew into the US from South America and had to wait for a very long time to get through Customs. Mathew patiently waited and had to run from terminal to cargo and to customs and I certainly appreciate his extra efforts. He stayed in contact from the day before their arrival following delivery to my friend. He sent airplane tracking information and updates on departure and arrival. I even received pictures of my boys waiting in their kennels behind the fence at Customs. Pictures at pee breaks and pictures in the very big roomy van. My boys looked relaxed and happy the whole time in Mathew’s care. He updated my friend who was receiving my boys as to arrival time. Mathew even paid the unexpected Customs fee out of his pocket to get them free - that certainly cut down on their waiting time to clear. Mathew did an excellent job collecting and delivering my boys. Very professional and caring. He always answered messages quickly. Very reasonably priced. I would highly recommend him to transport anyone’s pets! 5⭐️⭐️⭐️⭐️⭐️!

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Won by BlackCrown Transport for $1050.00
60 lbs Mixed Breed from Miami, FL to Bowie, CO (2291 mi)

Our driver was very sweet and communicative. We had a terrible time with other companies and reached out to Black Crown, who arranged everything quickly and got our stranded dog home!!

Won by Puppy Love Relocating Too for $980.00
80 lbs Australian Shepherd from San Diego, CA to Hendersonville, NC (2295 mi)

Angela and Tim were amazing communicators.Upon picking up my dog Charlie they let me know time and location of pickup ahead of time. During the trip, Angela sent photos of my sweet boy and let me know how he was doing about twice a day. I’ve never done anything like this before so my anxiety was through the roof, and this clear communication (and GPS tracker) calmed those nerves. They arrived to his destination within 48 hours and he was a happy boy once arriving. They do crate when necessary during the drive and provide numerous stops for potty breaks and food. To help my dog feel more at home, I provided a cooling mat, blanket and chew toy so he could be as comfortable as possible. I couldn’t have done this without them, and am very appreciative.

Won by ScOObY- DoO PaDDy WaG ViP for $850.00
7 lbs Mutt from Austin, TX to Ronkonkoma, NY (1790 mi)

Amazing service! Jason also let my dogs stay over at his place for extra days to accommodate my schedule.

7 lbs Cat from Sandy Springs, GA to Epsom, NH (1126 mi)

Tammi was great when transporting Miss Kitty from our home in GA up to NH. She communicated well (especially if delayed) and kept me updated of progress. She was the ONLY shipper to bid on this transport that required a health certificate from the vet. She is also one of the only ones that had ALL the following: identity verified, USDA registered, 24/7 on-call vet, insurance verified and background checked. Miss Kitty arrived safe and sound.

66 lbs German Shepherd Dog from Kaufman, TX to Ronan, MT (1775 mi)

Jaden did a good job transporting my two German Shepherds. He allowed me to track the dogs via Life 360! He also kept me up to date with text messages and pictures. He even showed up earlier than expected.

Won by Jacob Sesnie for $500.00
15 lbs Saint Bernard from Coopersville, MI to Alexandria, MN (578 mi)

Jacob was phenomenal! He kept me informed, sent pictures and updates along the way, and most of all he took excellent care of our new puppy! Do not hesitate to book with Jacob! He loves what he does and it shows. Our experience was exceptional!

Won by DogsRuS for $500.00
111 lbs Rottweiler from Palmdale, CA to Hillsboro, OR (952 mi)

Thanks 🙏🏾 from our families!

55 lbs Labrador Retriever from Portland, OR to Manchester, NH (3126 mi)

Hunter! An angel in human form who I would absolutely trust with my dog again in the future. Hunter has the most beautiful and peaceful energy, which was helpful for both me and my doggo boy. I'm a certifiable crazy dog mom, and I didn't worry about Ollie for a second while he was with Hunter from Oregon to New Hampshire. Communication was amazing, photos of their stops across the country were gorgeous. We're so thankful for you Hunter!!

Won by Paws Door 2 Door Express. for $700.00
4 lbs Portuguese Water Dog from Salt Lake City, UT to San Francisco, CA (744 mi)

Everything went very smoothly, they arrived on time for both pick-up and drop-off. They added me to an app where I could see their location at all times. Highly recommend.

Won by Teonnas Travels for $480.00
38 lbs Border Collie from Rosemont, IL to Little Rock, AR (650 mi)

Teoonas is the true meaning of above and beyond. My friend was moving overseas to the States with her dog, and a shipper with another company canceled a scheduled transport from Chicago to Little Rock. She asked me to help so I tried Citizen Shipper. I was on a layover to a different location so I only had about 30 minutes to assist. I didn't think it was possible to find somebody on such short notice to ship a dog across state lines. Teoonas reached out to me, and I asked if she could be in Chicago in 5 to 6 hours. She was able to make it happen around her busy schedule. Her rate was the best of all the quotes I received on top of fulfilling an emergency request. She kept my friend updated along the trip and went the extra mile to take care of her dog. Teoonas' professionalism and personal touch make her the ideal choice to ship such precious cargo.

10 lbs Cat from Covington, GA to Erie, CO (1456 mi)

I had never used a service like this before, but my experience was great!

Won by Wandering Bones LLC for $900.00
60 lbs Mixed Breed from Las Vegas, NV to Crystal Lake, IL (1735 mi)

Nichole was absolutely amazing! We were hesitant to use a transpiring company for the first time but she was able to assist us when we were in a pinch trying to transport a rescue dog back home. On the two day road trip, she sent multiple pictures at each stop she took, with detailed updates as well. She kept us at peace knowing our new puppy was in great hands and being well cared for. She loves animals and goes above and beyond to make the dog feel comfortable. She is very kind and loving towards animals. Thank you so much for all you did & are continuing to do! We so appreciate you.