CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great Service! Took picture, gave updates, and provided food and comfort. I would highly recommend.
Donna is amazing. She really cares and communicates often. You'll never be worried if she is transporting your beloved pet. She really made the journey effortless for us.
Excellent experience. Great communication and flexibility prior to pickup. Received check in pictures while enroute and exact drop off time. Would absolutely recommend and use again.
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Amazing and highly recommended!
We were so happy with the service that we received from Bev and Steve. They were so good with our new family members. We will definitely recommend to all our friends and family. PS. Loved all the photos and videos
Art was Awesome! Very prompt, communicated morning and night with status. Transported boat, paperwork, cover, etc. Showed up on time and even made a minor trailer repair. Excellent price. Highly Recommend! Thanks Art!!
Thank you! Excellent job. We are very happy including the puppy.
I could not be happier with Rebecca's service! She kept me informed from start to finish, including pictures, calls and text messages. I was extremely nervous about trying this service but without a doubt I would again! ❤️
Mark was absolutely amazing with my 10 month old rottie. She’s a bit timid with new people but she loved him from day 1. He sent consistent updates, responded within the same minute that I would text him, and kept my mind at ease the entire time. His ETA’s were right on schedule and our girl came out happy as a clam, she definitely had a great road trip with him! Thank you again Mark!
This was our first time using a service like this! As a worry fur mama I was NERVOUS. I am SO thankful we found Arete Transport! Very professional, many updates, accurate timelines, and honest opinions shared when we asked. Seriously couldn’t have asked for a better experience. I will be using them in the future if needed. Thank you team!
If we could give them 1000 stars we would! They are absolutely fabulous, and went above and beyond to get my daughter's furbaby home to her. They kept us updated the entire trip with text messages and pictures. I cannot recommend them enough! Thank you Serendipity!!
Great guy does great job
I couldn't have asked for more.
I was a little worried having my babies (kitty’s) transported from San Diego, to Spring Tx. But I have to say , it was the best thing we did for our kitty cats. As Mario’s transport was the best it could be. Mario text us to let us know everything. From before they were picked up to a reminder that day with the time he would be their to transporting them along with other animals, but very professional as each animal could not see each other. Also when the dogs were dropped off my cats were let out into an indoor kitty play pin where they could play, use their cat litter box, and sleep. Mario’s the best as far as I’m concerned. We also got updates, with photos during a stop. We also had an app that let us know where Mario was at all times, if he stopped, took a walk ect. It also told us how fast he was driving, if he had to break hard and it could tell you if any driving habits were excessive. Best transport co. If I ever need this company, we will ask for Mario’s transport. Again I can not say enough good about this person. He was so very professional, but very caring to my furbaby AAA+ 5 stars +. 5 more !!! Thank you.
STAY AWAY! Welll so far they have taken my money and I haven’t heard from them since about confirming when they will pick up the shipment, no contract, no receipt, no email after we paid and they only take Cash App. They only let you talk to one guy supposedly named Jason but he’s full of crap so far and has a story for everything but no paperwork, no drivers names, no confirmation NOTHING.