CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Amazing service, stayed in contact the whole trip sending photos showing my Pup was happy and comfortable. On time with the estimated delivery time. Cool people who seemed very friendly. Overall awesome service. Thank you guys for getting my Dog back to me safely!
Great job getting my bully boy across the country safely. Would definitely recommend!
We had a great experience shipping our girl! Patrick was on top of sending pictures and sharing life360 link to follow her the whole way. He kept in prompt contact with us until shipping day with any details and questions we had. My parents had no trouble shipping and we got our girl delivered right to our door. It was worth every penny having peace of mind throughout the whole smooth experience. Absolutely recommend Paws Across America. And if we move again we will be using them again!
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This was an absolutely amazing experience. There are not enough stars for this company. Very professional, caring and careful with our baby!
Rox did a fantastic job. He kept us updated the entire duration of our puppies journey. Shared locations from the time of pickup until delivery. Ozzy was happy and healthy. We would highly recommend them for any other pet transportation need.
Tunc was so professional and very detail oriented. He really made the decision easy to go with him. After his transportation I can say it was a great decision. His set up for our dogs long journey was safe and comfortable, he updated me throughout the way and even shared pictures while they were taking potty and play stops. His compassion and care really shined on this trip.
Melanie was AMAZING! Our experience with Melanie was more than we could have asked for. Her responses were immediate and she was always very forthcoming about arrangements and details to develop the perfect pick-up/drop-off exchange. She even contacted our puppy’s breeder directly, prior to pick-up, to ensure her ease and concerns were addressed before sending our puppy off to us. It is evident that Melanie really loves pets and is so kind to them. Her and her daughter gave our baby girl the royal treatment. We loved the pictures and continued correspondence throughout the journey. Melanie made us feel as if we were there and included the whole time.
I don’t know what to say from the beginning the mixed communication of pick up on fine but then the puppy was suppose to arrive in 2-3 days he arrived 4 days later she said an emergency came up ok fine… but the puppy ended up getting car sick and diarrhea (to be expected with stress I get that ) the puppy lost 8 lbs from the time he left here he is ribby and super skinny I feel like the company didn’t communicate as they should and the only time we heard from Courtney the owner was to say how important her company is and how she takes pride in her company but when puppies are loosing weight clearly then you should be making sure they are eating more drinking more I had to tell the driver 3 cups a day minimum is what he Should be eating and the photo I have from that conversation to this arrival he still didn’t gain he lost more so clearly I wasn’t listened to I get he pottied he had stomach issues
Hunter and Ryan are the best you could ever ask help for they did above and beyond without any complaints so quick to the job, very respectful, great price, I’m glad I found them and will be using them again for any transport. I would give 100 stars if it would let me made everything so easy. Thank you guys so much very much appreciate. <3
You couldn't ask for more. These guys are they besty in every way. You will be very very pleased with them.
No complaints he did what he said he would. Anton was on time, great at communicating, also send me videos and photos every few hours like he said. He made the experience stress free. Thank you
Francisco was amazing ! He transported my dog from LA to Texas and was such a great experience ! My dog is scared of strangers but he handled every situation so well and so patiently ! 100% recommend them !! Would book again without a doubt !!
Mario did an excellent job! He transported Bob from San Bernardino to Spokane. Bob was pulled from the euthanization list by Second Chance Service Dogs LLC, a rescue. He was transported to Spokane, WA to his new home. Bob was walked every 3-4 hours, feed, Mario communicated entire trip. He also uses GPS so you know where your beloved friend is at all times. By time Bob did 18 hours trip up here, he wasn't so sure he wanted to leave Mario! Bob really liked him.
Debbie is very nice and professional. She helped to take good care of my puppy overnight and on the way home with updated photos and puppy’s condition. Very responsible and trustworthy. Highly recommended.
Matt was great!!