CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
10 lbs Dachshund from Wallowa, OR to Santa Rosa, CA (809 mi)
Kevin was very friendly and communicative through the entire process. He took great care of our puppy on a long drive. He sent pictures and kept us updated along the way!
30 lbs Great Dane from Upland, CA to Petaluma, CA (453 mi)
Wonderful experience. They were very responsive and easy to communicate with. I was able to book my pups trip quickly and they got him to me the following day. Very reasonable prices and communicated with me during his journey. They even sent a cute update video. He arrived in great shape. Highly recommend!
4 lbs Dachshund from Oklahoma City, OK to Denver, CO (681 mi)
Highly recommend!!! Great communication and flexibility. He handled our newest addition with care and kept us updated the whole trip. I would not hesitate to use Brayden again and would highly recommend him to anyone looking for his services. Thank you!
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19 lbs Miniature Poodle from Huntington Beach, CA to Sarasota, FL (2584 mi)
Elizabeth was outstanding! She was both professional and kind, and her communication throughout my trip was excellent. She kept in touch daily with updates, including pictures and GPS tracking, which gave me peace of mind. My dogs absolutely loved her—especially impressive since one is blind and requires daily eye care, which she handled with great attention and compassion. They were safe, uncrated, and clearly very comfortable in her care. I’ll definitely continue using Elizabeth as my babysitter whenever I travel for work. Highly recommended!
24 lbs Rottweiler from Eldon, MO to Billings, MT (1174 mi)
great communication . live tracking. prompt, overall great experience for my first time shipping a pet
79 lbs Pitt Bull Terrier from Celina, TX to Mazon, IL (852 mi)
Matthew C did the best job ever, he made a stressful situation turn into a perfect one. Forever grateful to him, the dog whisper!
60 lbs Pitt Bull Terrier from Escondido, CA to Great Falls, MT (1305 mi)
I had Kay as my driver for my dog. She went above and beyond, and did more than I could even ask for. She got him a blanket, toys, fed him and gave him treats. She made sure to love him as much as I do while I was gone. I was nervous about someone else taking care of my dog but she eased the stress with all of her updates, her hospitality, and friendliness. I can’t thank you enough !
16 lbs Cat from North Tonawanda, NY to Salt Lake City, UT (1932 mi)
They were very professional and very caring to my pets
38 lbs Boxer/Pitbull from Bogart, GA to Parrish, FL (504 mi)
Webb Transport and Delivery Services, helped send our Boxer pup 500 miles away. She arrived on or before the times she said. Proactively communicated updates with pictures and videos. Her love for animals was apparent upon watching her interact with our pup and how she spoke adoringly of her through text.
20 lbs Toy Poodle from Dumfries, VA to Spokane, WA (2516 mi)
Steven is a great communicator and pet lover, he took care of my dog very well during a cross country trip, he took care by giving proper food, regular walks, and plenty of love and attention, making the journey comfortable for my furry girl... I will recommend him and do it again if need it... Thank you, Steven.
18 lbs Miniature Pinscher from Brooklyn, NY to Gainesville, FL (1019 mi)
They helped transport several dogs from NY to FL. I had a very strict deadline and they were extremely prompt. They communicated with me along the way via text and sent pictures at the end. Would use again!
10 lbs Cat from Mountain Home, ID to Royse City, TX (1576 mi)
Excellent, quick, and friendly service! I'm very glad Paws on the Run found me when I was looking to drive both of my long haired cats from Idaho to Texas. I received regular updates and some pictures enroute. And I could track them on the Life360 app. They even made sure the cats had what they needed once they arrived. One of my cats is very anxious and she was great the entire trip. The cat whisperer surely made her comfortable for this 28 hour drive! This was a private ride for my animals and I though was reasonably priced. Thanks again!
13 lbs Cat from Jackson, MS to Denver, CO (1231 mi)
I was extremely pleased and thankful for Kahu’s safe, fast, and easy transition for her to help me get my cat back to me! She communicated so well by providing me updates, offering support to help my kitty with his anxiety, and going above and beyond to make sure I knew he was well-loved and taken care of. Would highly recommend
48 lbs Brittany from Highland Falls, NY to Columbia, SC (772 mi)
Extremely satisfied. Terry had excellent communication, and even though my dog was nervous at first, she eventually settled down and gave Terry lots of affection when he dropped her off. We are so appreciative and thankful for his professional service. Would recommend to anyone needing this type of transportation.
60 lbs Siberian Husky from Hurdland, MO to Conroe, TX (948 mi)
I couldn't have booked a better company to transport my pup. It was a good distance they had to travel to bring him to me and I was routinely updated on how my pup was doing. I would definitely recommend them to anyone.