CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
80 lbs Pitt Bull Terrier from Philadelphia, PA to Kailua-Kona, HI (4889 mi)
Tricia is flexible to work with, we have a little fuzzy in the process of getting fly certificate but everything works out fine. The trip to hawaii, the total flights are 3. 3 take off and 3 landing. So make sure your pet is in good health and ready to fly. Overall, I am so happy I my dogs landing safely. I would recommend Tricia if you donât have time and tight on schedule đ
4 lbs Havapoo from Atglen, PA to Wilmington, NC (477 mi)
Very prompt and efficient delivery of my new puppy. The driver kept me informed all throughout the trip of how it was going which I greatly appreciated. They were also able to provide me with same day shipping. It was truly a wonderful experience and I highly recommend their services.
60 lbs Labrador Retriever from Gainesville, FL to Orem, UT (2229 mi)
Great communication, sent frequent updates with pictures. Took amazing care of our fur baby! Highly recommend
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1.5 lbs Yorkshire Terrier from Denver, CO to Redwood City, CA (1269 mi)
Service was amazing , great people , great communication and updates , fast and smooth . Would recommend to anyone 10/10
12 lbs Morkipoo from Southlake, TX to Bolingbrook, IL (931 mi)
The entire process from start to finish was seamless. I never had to worry about anything and Genia answered all of my many questions promptly. It just made me feel comfortable and assured me that I had chosen the best way to transport my puppy. I couldnât have asked for a better person than Genia to deliver my precious Lulu.
Pets and Animals from New York, NY to Atlanta, GA (882 mi)
Brittany was amazing!!! She was very transparent and very communicative. I was having such anxiety with my babies traveling from New York City to Atlanta ga, but when I tell you she made this trip so easy for me mentally. I truly appreciate her and will recommend her 1000 times over!!! If youâre looking for transportation service for your animals she is definitely your best choice!!thank you again Brittany!
31 lbs Beagle from Marshall, NC to Columbia, MO (700 mi)
"Marissa was absolutely incredible! She transported my beagle from North Carolina to Missouri overnight, and I couldn't have asked for a better experience. She provided regular updates, arrived right on schedule, and most importantly, took such great care of my pup. Itâs clear she truly loves animals. If you need a reliable and caring transporter, Marissa is the one to call!
70 lbs Giant Schnauzer from Tempe, AZ to Lynchburg, VA (2120 mi)
Rita is absolutely the best! We seriously couldnât have asked for better! I was so nervous to send my dog off and she made the process so easy and reassuring! She updates the whole way with pictures and videos and got him to us in less than 2 days when it was a 36 hour drive! She is absolutely amazing! If you are ever in need of shipping your dog, use Rita! I promise you wonât regret it!
20 lbs Cockapoo from Ocean City, NJ to Roswell, GA (833 mi)
Fantastic experience transporting our dog from New Jersey to Georgia. On time, great communication, sent photos during the trip, and our dog arrived happy and in great condition. Couldnât have asked for better â highly recommend.
10 lbs Whippet from London, KY to New York, NY (762 mi)
Adra was friendly and a great communicator. I would highly recommend her services!
45 lbs Bully boxer from Ann Arbor, MI to Dania Beach, FL (1320 mi)
Excellent experience! We loved Hayley, she was so good with Gigi. Communicated with us throughout the entire trip, regularly sending picks along the way. We would definitely use her again and highly recommend her!!!!
Cars and Light Trucks from Clifton, VA to Baldwinsville, NY (397 mi)
The transport service was great. Despite the bad weather, the driver delivered my car on time as promised. The cost was far less than U ship.
30 lbs Mastiff from Graytown, OH to Antelope, CA (2284 mi)
Brianna was great especially with the breeder who had never used a service like this. Received regular updates and pictures throughout the journey.
143 lbs Great Dane from Davenport, IA to Alden, IA (197 mi)
Thank you. Highly recommend
60 lbs German Shepherd Dog from Monroe, OR to Santa Clara, CA (584 mi)
I cannot recommend Advocate for Safe Animal Transport highly enough. Adopting a "fur baby" straight off the streets comes with its own set of anxietiesâyou want their first experience of safety and home to be perfectâand she made sure that happened. From the moment she picked up my new addition, it was clear that this isn't just a job for her; itâs a calling. Here is why she stands out: ⢠Compassion in Action: She handled my rescue with such incredible patience. Knowing her background, she took the extra time to make her feel secure, proving she truly understands the unique needs of sensitive or formerly stray animals. ⢠Constant Communication: I never had to wonder where my dog was. I received regular updates and photos, which completely eased my "new parent" nerves. ⢠Attention to Detail: Every instruction regarding feeding and comfort was followed to the letter. Her setup is clean, safe, and professional. ⢠Genuine Love for Animals: You canât fake the kind of warmth she showed. She treated my dog like a member of her own family rather than just "precious cargo." If you need a courier who is kind, attentive, and deeply compassionate, look no further. She isn't just transporting pets; she is advocating for their well-being every mile of the way.