CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Pets and Animals from Robesonia, PA to Jersey City, NJ (129 mi)
Amazing service, on time delivery with great communication and pet care. Highly recommended
55 lbs Siberian Husky from Miramar, FL to Kentwood, MI (1440 mi)
Thank you they kept me updated with my dog and great communication
45 lbs Standard Poodle from New York, NY to Sun Prairie, WI (941 mi)
This team was wonderful to work with. My dog hasnât always been easy to transport in a vehicle, but she seemed to be just fine on this trip. Lots of updates, photos and check-ins.
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60 lbs American Bully from Harrisburg, PA to Wilkes-Barre, PA (102 mi)
Amanda was amazing and handled my dog with love and care. She communited well and i will recommend her to everyone who need the service.
5.1 lbs French Bulldog from Bolingbrook, IL to Des Moines, IA (320 mi)
Lisa was outstanding! I was nervous to trust someone with my little Jazzie. She made it so easy and communicated the entire trip! I wouldn't use anyone other than Lisa in the future!
9 lbs Labrador Retriever from Redwood Falls, MN to Marion, IA (319 mi)
Sue provided excellent service and communication throughout the transport of our 8-week old puppy. We received frequent updates and pictures of a happy pup the whole trip. On top of that, Sue was kind, understanding and flexible when we had to work through some last minute uncertainty on the part of our breeder. Thank you, Sue, for safely delivering our early Christmas gift and doing so with love and care!
13 lbs Shih Tzu from Milford, MI to Davenport, IA (426 mi)
Made it in one day! Important for blind Puppy. Great Communication. I would use her again.
16 lbs German Shepherd Dog from Oroville, CA to Long Beach, CA (469 mi)
Paul delivered my dog and the service was outstanding from start to finish. Communication was professional, clear, and consistent, with timely updates throughout the trip. The pricing was the best I found, and the value was excellent given the level of reliability and care. What impressed me most was execution. Paul completed an 18 hour round trip and delivered the same day, exactly as promised. No excuses, no delays, and no uncertainty. The handoff was smooth and organized, and it was obvious he takes the job seriously and treats pets with respect. Paul is also a veteran, and it shows in the way he operates: disciplined, accountable, and dependable. If you want a safe, efficient, fairly priced dog transport with strong communication, I would book Paul again without hesitation.
30 lbs Terrier Mix from Waltham, MA to Hampton, VA (574 mi)
Jacob and Brenda were outstanding! My dog was comfortable on the drive from MA to VA, and they maintained excellent contact with both myself and my family members who were receiving my dog. Sometimes you expect dog transport to be a bunch of kennels; not with JnB's Transport; my dog had the full backseat, compete with blankets and other comforts. I highly recommend their service.
Powerboats & Motorboats from Las Vegas, NV to Englewood, FL (2497 mi)
Dorrie was amazing the entire time. Communicated every step of the process. Highly recommend!
25 lbs Great Dane from Venice, FL to Apple Valley, CA (2575 mi)
If I could give more than 5 stars I would. The service was outstanding!!! The puppy was delivered to California same day from Florida via PRIVATE JET!!! I honestly feel like I shouldâve paid more for this service. My pup was handled with so much care. THANK YOU THANK YOU THANK YOU!!!!! đ
66 lbs German Shepherd Dog from El Paso, TX to Pembroke Pines, FL (1919 mi)
Mr. Arne, You did a fantastic job brother!!!! he stayed true to everything he lists when he provides his dog transporting services. very professional and kept me and my family updated when he could. Mr. Arne included me and my family in a group chat over text message and sent video proof of him walking my german shepherd for restroom breaks when needed. and delivered my dog 1900 miles from texas to florida with ease!!! took less time than he had estimated for my dog to arrive to florida from texas! and not to mention price was very affordable! he quoted $1000 for total cost of trip when i had other bids on citizen shipper hovering anywhere from $2,000-$2,400 for the same trip! would definitely recommend his services, very down to earth individual and what a pleasure to do buisness with. well done sir!
18 lbs Belgian Malinois from Cheyenne, WY to Middletown, VA (1608 mi)
Awesome shipper. Cares about the dogs she transports. Great communication. Fast. Answer questions promptly. Donât hesitate to use Heather!
70 lbs Labrador Retriever from Green River, WY to Medford, OR (988 mi)
Your pet could not be in better care than when they are with Bradley. His communication and attention to detail is top tier. You can track Bradleyâs travel progress from pick up to drop off. He also sends you photoâs, videos and updates at each potty break, end of the day before bed and in the morning before they continue the journey. I am super happy and very glad that I chose Bradley to transport my dog!!! You will be very happy if you choose Bradley!!! I have over 30 years training and handling very expensive trained working dogs!!!
55 lbs Siberian Husky from Weston, FL to Alpharetta, GA (665 mi)
Osman, took good care of our Siberian Husky and delivered her in one day.