CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Susan and Steve were great with Harley. They always kept us informed on their trip and sent pics and videos constantly. I can not say enough how thankful our family is for having found them to bring Harley home. Thank you Susan and Steve!!!
Incredible service and a perfect handover. Thank you!!
Do yourselves a favor, stay FAR AWAY from this "transporter." We paid his price promptly and he claimed he didn't receive it in hopes of getting duplicate $$. He called the police, making himself appear to be a nuttcase after we showed the police a copy of the money we paid. He was an hr late picking up our dog, our receiver waited 7 hrs on him to arrive, then Wael ended up at the Wrong address, so our receiver had to drive another 2 hrs to meet him only for Wael to threaten him before he left. We are mentally and physically exhausted after this experience and God only knows what happened during this chaotic trip he took our dog on to be delivered to an amazing home as a service dog after we pulled the cute bully from deathrow and rehabilitated this sweet dog.
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Melisa is wonderful. She was so patient with our dogs who were not on their best behavior. Despite that, she got our dogs from Southern California to Tennessee in lightning time and they arrived safe and sound. We received regular updates and videos from Melisa so we knew where they were every step of the way. Thanks so much, Melisa. We were so worried about getting our dogs across the country, and you have no idea how much stress you relieved for us!
Very satisfied , Jordon has a schedule and kept it the entire time . She was very good about updates and whereabouts during travel . Would highly recommend and use her service again . Thank You Fancy Paws .
Hayley was fantastic! She was great with our Ollie. Sent updates throughout the drive and great communication. Will be using her services again!
HE’S THE BEST!!!! DON’T LOOK ANYWHERE ELSE!!!
Great service, loved getting updates along the way. Will definitely use again.
She took amazing care of Bryce and stayed in touch the whole way highly recommend
The experience from beginning to end with Deja was amazing. She made sure to be in constant communication with me and even sent pics and videos along the way. She made sure my pup was well taken care of. If I could give more stars I would! Will definitely use her again in the future. Highly recommend.
On time fast service
Yes, I was very satisfied with the service provided. Everything they said they would do was done and my dog arrived safe and sound
What a great pet transport company! Great communication and very fast cross country transport of my mother’s senior large breed dog. Highly recommend! Chase arrived happy and healthy at the doorstep of his new home. Thank you!
Leanne was a great person to take my pups across the country! She was on time, she was texting me updates often and gave me good feedback as to how they were doing. She was so kind and sweet to my dogs- they were upset to leave her when they got to my/their house. She bonds quickly and deeply with the dogs. I couldn’t recommend her more!
Tracy provides a phenomenal service! She was an excellent communicator throughout the process, and provided timely texts and photos of my French Bull "granddog" , Jelly during the 950 mile journey. I could tell she loves her work and the pets she transports. Tracy gets my highs recommendation, and I would use her service again if needed in the future, Lindsay Blount