Thank you for considering Lucky Dog Transport TN! When you choose Lucky Dog Transport TN, you're choosing a partner who shares your love and commitment to your pets. Trust us to deliver exceptional care and reliable service for your cherished companions.
Contact us today to learn more about how we can assist you and your pets with their transportation needs.
We know this is an overwhelming process. Worry for your pet, so many bids, and “I don’t know these people!” Relax, Lucky Dog Transport TN can help you through this process. We are a Veteran-Owned and operated USDA certified Class T carrier under the USDA's Animal Welfare Act USDA#63-T-0273
So first:
A FEW TIPS:
• You’ve probably heard: “Get on Citizenshipper, you can get a transport for cheap.” While this may be true, please remember to read reviews.
• SO MANY BIDS! Yes, there will be so many bids! Choose who makes you feel comfortable and practices safety first for your pet.
During Your Pet’s Travel You Can Expect:
Limited Number of Pet Passengers: We limit our transport to a maximum of number of 4 to 5 animals at a time, ensuring personalized attention and comfort for each pet passenger.
The Process
We are animal lovers and I'm sure we are going to love your precious cargo. We listen to our customers in what they expect for their pet when it comes to walking, feeding and caring for them. We are always accessible during the transport to include pictures and live updates of our location and arrival time. We will do everything we can to accommodate special requests. We won’t be the least expensive because we don’t book too many pets so that we can give proper attention and care to each pet.
After you book us on CitizenShipper, we send you a contract. Once your contract (addresses, dates, amount, etc.) is received, we will send an invoice to you, where you can pay with debit or credit card via Square or with Zelle or Venmo.
We collect 50% at the time of booking (separate from the Citizenshipper fee) and then the remaining balance upon delivery.
We accept Zelle, Venmo, and can make Balance Due arrangements for COD
Cancellation Policy: For cancellations two weeks or more prior to pick up, we will refund 100% of the deposit. For one week prior cancellations, we will refund 50% of the deposit. Cancellations 48 hours or less will forfeit the deposit.
Booking with us is equivalent to reserving a plane ticket for your pet. All terms and agreements, including a legalized contract, must be signed within 24 hours of accepting the reservation request, ensuring clarity and commitment from both parties. We are constantly booking pets and updating our route and times of arrival. If you haven’t spoken to us in several days after a discussion of a transport, contact us before booking to make sure the agreement and our route are still the same. If we withdraw our bid, it will be because we have booked another pet transport and can no longer accommodate you.
PLEASE NOTE:
AT THE TIME OF BOOKING, CITIZENSHIPPER WILL CHARGE YOU A FEE. THIS IS SEPARATE FROM THE FEE YOU HAVE AGREED UPON FOR OUR SERVICE.
A Few Other Notes:
• WE ARE NOT BROKERS. When you book Lucky Dog Transport TN, you talk directly to us and we are the ones that personally hand your pet to you.
• Please make sure your pet has been washed the day of pickup.
• Have vet records with a clearance for travel.
• The pet must be Parvovirus free, worm free and in overall good health.
• The pet will also be required to be up to date on all shots. We require these things to protect you, the seller, Lucky Dog Transport TN and the buyer.
• If these conditions are not adhered to, we reserve the right to refuse pick up with the booking customer losing their deposit.
• USDA Certified: Rest assured that your pets are in the care of a USDA certified pet transport company, committed to upholding the highest standards of animal welfare and safety.
• Your pet is fully insured while under our care via Lloyd's London. $1M Comprehensive Insurance: We prioritize the safety and security of your pets. We offer comprehensive insurance coverage for all transported animals, ensuring their protection in the unlikely event of any unforeseen circumstances. We also have on call vet services during travel.
• We have been in the transportation business for over 13 years, with zero accidents and zero traffic violations during that time
• Please kindly remember that puppies and traffic are quite the unpredictable combination. We will always alert you to any traffic changes or excessive stops due to car sickness or other needs your pet may have.
• It is a good idea to not have other plans or to have backup plans for help from a family member or friend the day your pet is being picked up and dropped off.
Our Services:
We provide crates for travel, water, bowls, and leashes. We prefer to feed your pet the food they are used to eating. Ziplock bags with your pet’s name and feeding instructions work very well.
★5.0(82 reviews)
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