Lucky Dog Transport TN

★5.0 • 175 Shipments

10 reviews • Since July 2021

About

Thank you for considering Lucky Dog Transport TN! When you choose Lucky Dog Transport TN, you're choosing a partner who shares your love and commitment to your pets. Trust us to deliver exceptional care and reliable service for your cherished companions. Contact us today to learn more about how we can assist you and your pets with their transportation needs. We know this is an overwhelming process. Worry for your pet, so many bids, and “I don’t know these people!” Relax, Lucky Dog Transport TN can help you through this process. We are a Veteran-Owned and operated USDA certified Class T carrier under the USDA's Animal Welfare Act USDA#63-T-0273 So first: A FEW TIPS: • You’ve probably heard: “Get on Citizenshipper, you can get a transport for cheap.” While this may be true, please remember to read reviews. • SO MANY BIDS! Yes, there will be so many bids! Choose who makes you feel comfortable and practices safety first for your pet. During Your Pet’s Travel You Can Expect: Limited Number of Pet Passengers: We limit our transport to a maximum of number of 4 to 5 animals at a time, ensuring personalized attention and comfort for each pet passenger. The Process We are animal lovers and I'm sure we are going to love your precious cargo. We listen to our customers in what they expect for their pet when it comes to walking, feeding and caring for them. We are always accessible during the transport to include pictures and live updates of our location and arrival time. We will do everything we can to accommodate special requests. We won’t be the least expensive because we don’t book too many pets so that we can give proper attention and care to each pet. After you book us on CitizenShipper, we send you a contract. Once your contract (addresses, dates, amount, etc.) is received, we will send an invoice to you, where you can pay with debit or credit card via Square or with Zelle or Venmo. We collect 50% at the time of booking (separate from the Citizenshipper fee) and then the remaining balance upon delivery. We accept Zelle, Venmo, and can make Balance Due arrangements for COD Cancellation Policy: For cancellations two weeks or more prior to pick up, we will refund 100% of the deposit. For one week prior cancellations, we will refund 50% of the deposit. Cancellations 48 hours or less will forfeit the deposit. Booking with us is equivalent to reserving a plane ticket for your pet. All terms and agreements, including a legalized contract, must be signed within 24 hours of accepting the reservation request, ensuring clarity and commitment from both parties. We are constantly booking pets and updating our route and times of arrival. If you haven’t spoken to us in several days after a discussion of a transport, contact us before booking to make sure the agreement and our route are still the same. If we withdraw our bid, it will be because we have booked another pet transport and can no longer accommodate you. PLEASE NOTE: AT THE TIME OF BOOKING, CITIZENSHIPPER WILL CHARGE YOU A FEE. THIS IS SEPARATE FROM THE FEE YOU HAVE AGREED UPON FOR OUR SERVICE. A Few Other Notes: • WE ARE NOT BROKERS. When you book Lucky Dog Transport TN, you talk directly to us and we are the ones that personally hand your pet to you. • Please make sure your pet has been washed the day of pickup. • Have vet records with a clearance for travel. • The pet must be Parvovirus free, worm free and in overall good health. • The pet will also be required to be up to date on all shots. We require these things to protect you, the seller, Lucky Dog Transport TN and the buyer. • If these conditions are not adhered to, we reserve the right to refuse pick up with the booking customer losing their deposit. • USDA Certified: Rest assured that your pets are in the care of a USDA certified pet transport company, committed to upholding the highest standards of animal welfare and safety. • Your pet is fully insured while under our care via Lloyd's London. $1M Comprehensive Insurance: We prioritize the safety and security of your pets. We offer comprehensive insurance coverage for all transported animals, ensuring their protection in the unlikely event of any unforeseen circumstances. We also have on call vet services during travel. • We have been in the transportation business for over 13 years, with zero accidents and zero traffic violations during that time • Please kindly remember that puppies and traffic are quite the unpredictable combination. We will always alert you to any traffic changes or excessive stops due to car sickness or other needs your pet may have. • It is a good idea to not have other plans or to have backup plans for help from a family member or friend the day your pet is being picked up and dropped off. Our Services: We provide crates for travel, water, bowls, and leashes. We prefer to feed your pet the food they are used to eating. Ziplock bags with your pet’s name and feeding instructions work very well.

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Customer Reviews

Aracelia

recently

Highly recommend. The his is a real review. They transported my bird from Maryland to New York and kept me updated along the way. Extremely polite people. And I intend to use their services again in the near future. Your pet is safe. Trust me!

Zulfiya

recently

Our family can't thank Lucky Dog transfer TN enough for amazing care they provided to our two cats and a dog! I received communication and pictures along the way. Jim and Parke went out of their way to make sure our fur babies are comfortable and safe, and treated them with love, just like we would. Pickup and delivery were seamless. They are all around amazing people, and I'm so happy I chose to work with them. 100% recommend their services!

Zackery

recently

Had a really great experience with Jim & Parke! They brought our new baby bunny from PA to TN. They kept us up to date throughout the trip and reassured us every step of the way. They are around wonderful, genuine people who care about what they do. Would recommend them without hesitation to anyone in need of transporting a pet. Thank you so much for all you do!!

Dionne

recently

My mother in law was extremely pleased with her dog Gig's transport. She arrived healthy and happy. My mother in law joked that Gig liked Jim better than her and seemed perfectly prepared to say with them! Nice person.

Margaret

recently

Excellent experience! Jim and his wife kept me posted about all traffic/weather conditions and delivered on time. I felt that they took care of my pup as well as I would have. I appreciated the photos they sent and would use them again without hesitation!

Joyce

recently

I can not say enough good about the team. At every obstacle that came up they were able to work around it. We got updates on their trip as well as pictures of our new pack member. If you want to feel secure in the transportation of your baby then you can not go wrong. They are the kind of people that you hope stay in your life. All thumbs up with this delivery.

matt

recently

Jim &Parke were fantastic -stop your search for a puppy transport team now! Their rates were very competitive and they were extremely professional and personable. Thank you very much!

Dale

recently

I would give 10 stars if I could! Lucky dog transport was able to transport my puppy from Charleston to Delray Beach within 2 days of my request. They shared photos and texted me throughout the route to put my mind at ease. I would recommend Lucky Dog to anyone who considers their pet part of their family! Very personalized service from start to finish!

Sheila

recently

This transport was wonderful! They kept me updated; sent pictures, and arrived just when they said they were going to! My puppy arrived safely and in good health and they were reasonably priced! I would DEFINITELY recommend them and use them again!

Tricia

recently

Jim and Parke are a heaven sent! I’m so grateful for the amount of communication they offered and constant updates. They made sure my pup was safely delivered to me and I can’t thank them enough!

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