CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Daniel is awesome! He is very responsive and takes good care of my dog. Highly recommend
Very disappointing! They delivered my dog to the wrong location (almost three hours away), then made me pay extra money for their mistake. I would not recommend.
Very happy with the service we received from Todd. Todd met us with a u-haul trailer and transported all our belongings from MA to SC. When he dropped off our stuff, everything was fully intact and in a great condition. Todd was easy to reach, and provided updates on his route. Highly recommend!
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First of all, I would like to say this is my first time using this kind of application and we are so blessed we were able to find Kay first of all very attentive to the communication and the service she provides updates and pictures so you can stay up-to-date with your pets. Travel would highly recommend her services to anybody looking for someone to trust with their pets. thank you Kay once again.
We were hesitant at first to do this service but we are so happy with the result. We were able to move across the country without worrying about our two cats. Pam was awesome, giving updates and letting us know our cats were well taken care of for the trip. 5/5 highly recommended.
Working with 407 transporters was an absolute top notch experience and I couldn’t be any more pleased. They were extremely personable and professional throughout the entire process. Their quote was very competitive and they were even able to accommodated a last minute change. My puppy was delivered safe and healthy- their setup was comfortable, safe and clean.. my pup even tried to go back with Ryan so I’d say she approved of her ride and driver too.
Kay was great. My dog arrived safely, quickly and happy. I would enthusiastically recommend!!
Jorge was amazing! He checked in frequently and made sure my German shepherd was well taken cared of with lots of potty breaks. I felt like she was on a road trip with a friend of mine! He even shared his location with me. Definitely recommend, very professional and very friendly service. ⭐️⭐️⭐️⭐️⭐️
I absolutely loved my experience with Beth Ann! She brought our little Pomeranian Puppy the whole way from Indiana to Pennsylvania, and did it in the same day, she was phenomenal, affordable, and very professional, I love her and will use her again and again! ❤️
Todd was great! He communicated throughout the process and set my mind at ease while transporting my dog from MA to SC. He sent updates and pictures regularly and my dog seemed very happy! I would definitely recommend Todd!
Tim was AMAZING! He picked Lily up and had her on my doorstep 30 hours later. He stayed in constant communication and sent pictures throughout the day. Would recommend that to anyone that needs a pet transported!
Amazong experience. I cant believe she was able to handle our 200lb dog. We were a nervous wreck. Marisa kept updating us, she was timely and amazing.
Entrusting our new puppy to a transport service was a big decision, but I'm so incredibly happy we chose this one. The entire process, from my first inquiry to the moment our pup arrived, was handled with an amazing combination of professionalism and genuine care.The communication was fantastic. Jenn was wonderful at coordinating everything and was always patient and quick to answer my questions, which really put my mind at ease. Melissa, our driver, was an absolute gem. It was clear she loves animals and she kept us updated during the trip, ensuring our little one was comfortable and safe the whole way.You can tell when people are passionate about what they do, and that's the feeling I got from Melissa and Jenn. If you're looking for a transport service that will treat your pet like family, I can't recommend them enough. Thank you for bringing our puppy home safely!
Great job!
Crystal was so amazing! She transported Scooby all the way to Tucson safely and quickly. She sent pictures and updates and even gave me her location so I could see in real time where they were. She was so reassuring about the whole thing and was very amazing overall. I HIGHLY recommend her to take your baby anywhere!!