CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
77 lbs Pitt Bull Terrier from Washington, DC to Chicago, IL (696 mi)
Barbara was amazing! So happy I chose her to transfer my baby from DC to Chicago (80 lb pibble who has some car anxiety) - she was kind, communicative, flexible, reliable and loving towards my boy. I paid for a direct/no other pet transport because my boy has some dog reactivity and wanted the trip to be shorter given his anxiety. Perfect experience and highly recommend her!
39 lbs Beagle from Washington, DC to St. Louis, MO (840 mi)
Lisa provided clear communication, was on time, and made the delivery of my furson an easy experience!!
90 lbs Siberian Husky from Pineland, FL to Loxahatchee Groves, FL (144 mi)
Extremely satisfied with the service!!!
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Other Motorcycles from Morro Bay, CA to Flagstaff, AZ (623 mi)
Ā **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
4 lbs Maltese from Grafton, WI to Allentown, PA (851 mi)
Very good experience! Would use this transport again. I highly recommend!
Cruising Bikes / Choppers from Springfield, VA to Midland, TX (1670 mi)
If I could leave zero stars, I would. My 2025 Harley-Davidson Street Bob was completely mishandled and nearly destroyed because of AD Logisticsā utter negligence and lack of basic competence. The drivers didnāt even put the bike in transport mode, then tried to jump it with a Ram 3500 diesel truck ā while revving the engine ā frying the electrical system and triggering every warning light on the dash. The bike started revving on its own, lights flickering like a Christmas tree, and then died completely. I was left outside after midnight, in the cold, dealing with their mess while they stood there clueless. This company has zero training, zero accountability, and clearly no respect for customer property. They are reckless, unprofessional, and dangerous to trust with any vehicle ā especially a motorcycle. I have video and photo evidence of the damage and behavior of their drivers, and Iām already in contact with my attorney regarding a potential negligence claim. If you value your vehicle, your time, and your sanity, do not ever use AD Logistics. Learn from my nightmare.
12 lbs Cat from Belfast, ME to Kissimmee, FL (1516 mi)
Quite literally a hero! From the moment I got his quote until Landin left my driveway, I was certain my car was in perfect hands. I cannot thank you enough for literally delivering my baby. Itās been 8 months without him and tonight Iāll sleep well finally because Landin went the extra mile each and every step of the way. Iād send my grandma with him, if she were litter box trained! 10,000 stars, and youāre literally missing out if you donāt pick Landin.
60 lbs Alaskan Malamute from Wasola, MO to Lucerne Valley, CA (1606 mi)
Excellent service keep me in the loop the whole trip and was exactly on schedule as promised, my pup came bathed and so happy to see our family I highly recommend her services.
65 lbs Golden Retriever from Lakewood, CO to Greenwich, CT (1823 mi)
Samantha and her husband were excellent with our golden retriever. They drove her from Colorado to Connecticut in less than 30 hours. They also sent multiple updates, messages, and sweet pictures of our pup. We will definitely use them again in the future. Canāt recommend their service enough!
40 lbs Standard Poodle from Avalon, NJ to Woodbridge, VA (204 mi)
Lois was fabulous. She was pleasant, prompt, informative and professional. She kept us informed throughout the trip and confirmed delivery by text and GPS. Highly recommend
25 lbs Beagle from West Milford, NJ to Tallahassee, FL (1134 mi)
NJ to Tallahassee, FL. Moved our beagle/lab mix. 9 year old. She got to us in great shape. TLC provided great communication, pictures and gps location. Highly recommend!
53 lbs Australian Shepherd from Billings, MT to Minden, NV (999 mi)
I was very happy with how Sam handled driving my 16yo little old lady for 15 hours after a family emergency left her stranded. Sam made sure she was comfortable, provided periodic updates including pictures and videos, stopped frequently to let her potty and run around, and she arrived happy and healthy. Thank you so much for taking wonderful care of Bailey!
10 lbs Cat from Elliottville, KY to Jackson, KY (70 mi)
First time ever using this service and they made it so easy for me! Sent me lots of updates so i knew what was happening and when theyd get here. if i ever use this service again im 100% coming back to these guys!
Cars and Light Trucks from Rock Springs, WY to Richmond, IN (1408 mi)
I had a great experience with them transporting my GMC truck. Very great to communicate with. I would definitely recommend ment using them to transport your vehicle. They are amazing. I would give them 10 stars if I could. They picked my truck up in Wyoming and delivered it to Indiana in 2 days. Iām very very pleased with them. Thank you so much!!!!
65 lbs Labrador Retriever from Germantown, MD to Seattle, WA (2720 mi)
Adam was awesome to work with in transporting our 4-year old lab/husky across the country. He was willing to meet in advance of the pickup to build a bond with our highly anxious fur baby and put any doubts we had to rest. I highly recommend Adam and hope heās available if we ever need to move again. Thank you so much, Adam, for handling our Kinako with great care!