CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Very nice family always gave me updates with pictures! Very trustworthy and reliable
Great communication, consideration, and very loving care of our fur kids!!!
Jackie B and Lali are a treasure. They transported our dog, Baby, from Fort Worth, Texas, to Pleasanton, California. They kindly sent updates about Baby’s wellbeing during their journey and provided her with loving care while they escorted her to our new home. I would absolutely use their services again if needed and I would recommend them to anyone needing ground transport for their dog!
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Steve was great. Very attentive. Very active with letting us know along the way by way of pics, videos and texts. Highly recommend.
So easy to work with. I gave them all the details of the breeder and my address where to deliver and after I accepted the bid they said they would be in touch in a few days once the exact route was planned out so they could have a good idea on expected times. I text my breeder to let her know what time Crown Canine Transport would be there to pick up puppy and she got a text that morning when they were on their way. I got an update while I was at work that he was on the way with a picture of him at pick up and an update sometime between there and an update when 30 minutes away. It all worked out so smoothly and perfectly. I would definitely use again. My coworkers were amazed that there is a service such as this. I was too, but I did alot of research before deciding to make a six hour drive to Missouri and discovered Citizen Shipper and noted that Crown Canine had such good reviews and I see why.
Great communication! Thanks for delivering my baby all safe and sound.
We were in a critical situation to have a dog re-homed. The deadline was fast approaching when we found an adopter. The only catch was that the adopter was 1700 miles away and we only had four days left. Using CitizenShipper, we were extraordinarily lucky to find ZippaPet. They picked up the dog two days after i accepted their bid and delivered the dog to her new home two days later. They were amazing! Communicated throughout and took fabulous care of a scared and anxious dog whose now going to live her best life. I highly recommend Zipp-a-Pet.
Thank you so much Hayley for getting us our sweet baby boy home safe and sound. We really appreciated all the photos and videos and keeping a watchful eye over him during his trip. It was really impressive how fast you got him home and how attentive you were. We would highly recommend your services in the future and just wanted to say we are so thankful to have found you 🤎🩵
As a breeder of 30 years Barry is absolutely the best in the industry. Great Communication, amazing updates, shared GPS and the happiest puppy ever at delivery. The best! I Will call him first, every time we need a delivery.
I was very worried about having my dog transported with unknown people as he is very shy but you guys did amazing!! I was updated often with pictures and he warmed up to you all so fast! As well as he arrived very quickly! Overall a very amazing experience for my first time using a pet shipper! I am very grateful!
They communicated the whole way and delivered my german shep. dog 1 day faster than a prior delivery took. Would recommend them to others!
I had the BEST experience with Leann! She made me feel comfortable the entire time, she sent texts and pictures several times throughout the day, used the Life360 app that allowed me to check her current location and she checked in the next day to see how my dog was adjusting! I wanted my dog to have a solo ride and receive the most amount of love, attention and comfort going across the country and I am so glad I found Leann! She is professional, punctual and knowledgeable! I highly recommend her and am so thankful and appreciative to Leann!
Couldn't be more satisfied. Great service. Worked with us through a very difficult situation. Was flexible and understanding and genuinely contributed to a safe and successful delivery
Took our rescue Cooper 2,000 from OK to ME. Only took 3 days. Cooper arrived healthy & happy after a long trip. We received updates and pictures along the way. We will definitely be using Royal Rides for our future transports outside of Oklahoma!
I had an incredible experience working with Kevin and Cherie. From start to finish, they were communicative, professional, and genuinely caring. They kept me updated every step of the journey with photos, messages, and flight details, which gave me total peace of mind. My pet arrived safe, calm, and happy — it was clear they were well cared for the entire time. Cherie handled everything with such kindness, and their love for animals really showed. If you're looking for someone reliable, compassionate, and experienced to transport your pet, I highly recommend. I would absolutely trust them again in the future!