CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Holton, IN to Tampa, FL
Incredible service, Dave gave updates constantly and took care of my baby. Highly recommended.
Shipment from Kansas City, KS to Benicia, CA
Lisa was outstanding. She picked up our puppy and coordinated with the breeder. She gave regular updates about their travels. Included photos and an adorable special gift. She was ahead of schedule and promptly completed drop off. What are the best parts I felt was she had her young daughter with her as company for our puppy, which made me feel a lot more comfortable. Lisa is highly recommended and we will use her in the future!
Shipment from Brunswick, ME to Jacksonville, FL
I'd give this man 10 stars if I could. I was worried about my cats, since they are older, but he transported them over 1.2K miles in a matter of about 30 hours. My pets get anxious in cars and around strangers, not in this case, they were very calm when I picked them up. Multiple rest stops, food, and water was given to them, I was also given access to the location the whole time. Overall, 10/10 experience, I highly recommend Bill. The quality of service was beyond my expectations. Thank you again for getting my babies to Florida!
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Shipment from Fort Myers, FL to Clay, NY
Ronda was great! No issues whatsoever. Thank you!
Shipment from Miami, FL to Tulsa, OK
Anthony did a fabulous job bringing our European boxer for Miami Florida Tulsa Oklahoma very professional great guy. I highly recommend him.
Shipment from Redwood City, CA to Baltimore, MD
Very nice on pickup however it quickly went downhill. He told me 4-5 days and it took a week and a half to get my baby home. He didn’t send pictures every day like he promised (2/3 of days) and even unshared the location of him and my dog for multiple hours. Additionally, he called me anxious and untrusting when I became skeptical of the changing timeline which he never discussed with me as well as told my sister he would bring my dog back to me if she kept communicating with him (he never called me and took long to call me back when I did) My dog did arrive after a long period but overall poor communication, a lack of problem solving skills and quite rude.
Shipment from Houston, TX to Pensacola, FL
Very satisfied on the delivery of my daughter’s cat from Houston to Pensacola Fl, Dave was very nice and made me feel very comfortable transporting my daughters cat, Dave sent pictures and updates and got the cat delivered on time . Thank you again
Shipment from Los Angeles, CA to Hampton, GA
My dobie arrived safely to her destination! Rohan was great with my dog and got her from California to Georgia quickly and safely. This was a long journey for my dog, and I would trust Rohan to transport her again.
Shipment from Birmingham, AL to Dover, VT
Wonderful transport! Robert sent me his gps tracking. I was able to follow along to see where my new pup was. My new pup arrived promptly and was happy and healthy. I gave him a bath but he was extremely clean based on the water running off. Which shows he was well taken care of by Robert. (2 day trip)
Shipment from Dover, VT to New York, NY
Wonderful transport! I asked for a photo upon delivery and Laurie got me one. She was great and the customer was very happy!
Shipment from Round Rock, TX to Santa Clara, CA
She was so flexible in changing the drop off location. I appreciated all the updates! Super fast transport!
Shipment from Houston, TX to Salisbury, MD
K9 Rides did an amazing job with providing pictures and details regarding my fur baby's health and safety during the trip. I will definitely recommend them used tehir services again
Shipment from Rising Sun, MD to Rochester, NH
Agreed to her bid and time. Then calls to up charge for more money because they could not find other transports on the route. Blames gas prices when she knows the distance from pickup to drop off before giving the original quote.
Shipment from New Holland, PA to Rochester, NH
They were great at first. Then offered services after the fact. Scheduled another transport recently that we paid a portion up front on for guaranteed times which fell through and refused to refund the paid up front portion. Said we can use it as credit and now can’t schedule anything with them.
Shipment from Dallas, TX to Cleveland, OH
From the time Mr Koemel came to pick up our Cane Corso we felt good vibes . He assured us our baby will be in good hands . Explained he would give us up dates sent pictures and even made sure he was cleaned up from car sickness . I am an will definitely use his services again thanks again