CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Would highly recommend! This was my first-time trying a service like this so I was a bit anxious about shipping a family pet 1300 miles. Mark was fabulous, great communication and really easy to work with. Thanks Mark!
Will be using the service again! Handsome and very kind as well
Very satisfied. Sherry was excellent. Would definitely use her again.
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We needed my parents dog transported several hundred miles after two family medical issues left him homeless. Derek was respectful of our timeline and our preferences for the dog's care en route. The dog liked him, and his co-pilot, and our pictures from the trip confirmed it went well. 110% recommend!
Melissa was the best! She kept me updated and got here in a good time. I would definitely use her again! Thank you for all that you do!
My experience with Terri was top notch! I received updates through the entire trip as well as constant contact. I would recommend her for any and all pet related transport.
The service with Smokey MT Transport was truly amazing, from the quick response and prompt messages back n forth during transportation made me feel at ease. Stephanie was happy to send pics throughout the whole process. If you are looking for a carrier Smokey MT is the way to go. I would totally use them again! Thanks Stephanie 🤗
Paws Door 2 Door Express was amazing! They transported our dog safely from AZ to FL while keeping us updated with photos. They truly took such good care of our Kota and we couldn’t be happier! 100/10 would recommend.
Went super smoothly. No problems at all. Highly recommend. Shellie was very caring to the fur babies - got them walks, snacks and water at regular intervals.
Me and my wife were extremely satisfied with the entire experience working with Galen from Flying Cats & Dogs. At first we were reluctant because there was no reviews to base our decision off of, but he offered a very competitive quote and was quick to respond to all the questions we had. This was our first time ever having an animal shipped to us so we did ask him for other forms of references and he kindly obliged. We took the leap and never looked back. He coordinated wonderfully with the breeder and us every step of the way. He was well experienced and knowledgeable regarding the regulatory details of flight requirements and necessary paperwork. Thanks to him, we weren't in the dark about anything. Pick up was made on time, and he provided not only timely updates throughout the entire trip but also provided pictures and real-time GPS updates of flight progress. We got to see pictures of our future furry family member at every check point which really brightened up the experience and had us smiling from ear to ear from pick up to drop off. We loved our experience with Flying Cats & Dogs and would recommend him to anyone who is needing to transport a pet. Incredibly professional and friendly. Don't look any further for your transporting needs! Hurry and book him so you can join the list of very happy customers and not stress any further than you need to! Thanks again, from CA and our handsome little American Akita Hanzo! 💙
Suzanne was a life saver for me, I needed my new pup delivered from Idaho to Las Vegas because there was no way I could go get her in a timely matter. I found Suzanne and from the minute I excepted her bid she was in constant contact with me on where they were and how my Gracie girl was doing sent pictures of their journey to my house. At all times I felt very positive and comfortable that Gracie was in good hands. When Gracie got to my house I had the pleasure of talking with Suzanne in person and it was as though we had always been friends. I would recommend her and would definitely us her services again if needed. 💯 % have trust in her. Thank you so so much for your love and care you gave my Gracie girl.
Kerry is amazing! I was originally planning on shipping my Australian Shepherd from Louisville, Kentucky to San Diego. Fortunately, for us both, Kerry reached out and offered her services. From the moment I engaged with her, you could tell she had a genuine desire to help whether I planned on booking with her or not. I ultimately made the decision to use her, and I am incredibly glad I did. I was able to quickly, safely and conveniently transport my dog across country in the comfort of an airplane, as opposed to being stuck in a van for four or five days. The cost was extremely competitive, especially when compared to privately transporting my dog clear across country. Kerry even explained how she could help me travel with my dog internationally. We all flew together on the same flight and things could not have gone more smoothly. Kerry gave me several flight options and was incredibly knowledgeable. She literally thought of everything. She was in constant communication and was incredibly easy to work with. Her background as a flight attendant and her knowledge about flying with service dogs is extensive. The thing that impressed me most about Kerry is her genuine love for all dogs and helping people effortlessly travel with their pets. I’m sure I will use her again many more times in the future. Traveling with my dog has always been a dream of mine, and Kerry helped make that dream a reality!
Jennifer was absolutely amazing. She was so communicative throughout the process and gave us updates and pictures throughout the entire trip. I felt so comfortable knowing she was the one helping to transport our new puppy. If I were to need puppy transport services again she would definitely be my pick!
Jeff gets the job done, has great communication. Let him help you, he goes out of his way to please.
If you’re reading this trying to decide who to select for your special ones transport - look no further! Dawn and Ronald were amazing in transporting my XL Great Dane from Washington to Arizona with 0 issues. They provided great and timely updates throughout the duration of the trip and really eased my worries about entrusting my dog to someone I’d never met before. They answered all my questions and were very responsive before I even booked them for the trip! If I ever have to transport my Great Dane again, Dawn and Ronald will be my first call.