CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

16 lbs Pug from Chicago, IL to Austin, TX (1136 mi)

He’s awesome - took care our Pug and was very clear with communication. The airline couldn’t find our checked crate, and he even helped with filing the complaint - eventually, we received the crate with no damage at all.

9 lbs Cat from Westminster, CO to Hockley, TX (993 mi)

They took care of my little baby and keep in consistent communication with me through the trip from Colorado to Texas.

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Won by On The Go Rescues for $700.00
75 lbs Labradoodle from Las Vegas, NV to Comanche, TX (1156 mi)

Matt was absolutely amazing it was my first time sending my 75 lb labradoodle anywhere and Matt eased all my worries the second I met him! He was great with my pup and gave me updates along the trip! If you need to send your fur baby anywhere and you want someone who is trustworthy, reliable, and takes care of your pup Matt is your guy!

12 lbs Cat from Pittsburgh, PA to Chicago, IL (456 mi)

The trip is from Pittsburgh to Chicago over 1000 miles while the rider woke up very early and drove hours from New Jersey to Pittsburgh to match with our expected pickup time. He clearly put much effort and caring into the business with a big bag full of cat foods, such as cans and water and two cleaned bowls. He is a nice person with great responsibility. He offered my kitten water and a large cat bag to stay inside the car which makes my cat comfortable during the long trip. In addition, the rider shared travel details such as a tracking link to us through text messages and also the photos and short videos from time to time to ensure us the cat is safe and comfortable. Generally, five out of five stars and no area to complain. All the procedure and details moved smoothly and worked perfectly.

Won by David's Furry Transport for $550.00
50 lbs Labrador Retriever from Rio Rancho, NM to Rosharon, TX (926 mi)

David was very easy to work with and took great care of our dog. He gave us lots of updates. When our new dog arrived, he was very calm and relaxed. This tells me he had a great trip also. I will transport with David again for sure.

Won by Pet dude/vet tech for $375.00
85 lbs German Shepherd Dog from Raleigh, NC to Crestview, FL (705 mi)

Not only did he change the time that he was supposed to pick up my dog, he also changed when I was supposed to pay him from drop off to pick up(two day earlier than expected). After moving money around I texted him back to confirm later that night. The next day when he was supposed to pick my dog up I found that i was blocked. When I finally was able to get into contact with him i was told that it took me too long to text back… how unprofessional. DO NOT DO NOT CHOSE HIM. He might be cheaper but thats for a reason

Won by Rollin_N_Rolls for $275.00
7 lbs Border Collie from Harper Woods, MI to Centralia, IL (499 mi)

I was told they would pick the dog upon Thursday which is the 17th of May. The next day when I talked to her she said she was getting him on the 16th. Both days have come and gone and she is screening her calls and will not return a call. We have left numerous messages that she just keeps ignoring. A Poor way to operate a business.

Won by Alexander Hux for $350.00
Pets and Animals from Bellville, OH to New York, NY (516 mi)

I will always continue giving my services with Alex he is the best with his fair pricing and his great personality. Hands down the best transporter by far and will continue using his services with any other transport I will need. He contacted me at the pick up of my fox send me a picture as well as gave me his gps the whole trip until he was at my home so I could follow him on the map as well as talking to me throughout the whole trip. Thank you Alex you’re the best. Everyone should request Alex he will be the best transporter you will deal with.

Won by PupTaxi for $500.00
38 lbs Labrador Retriever from Clovis, NM to Maquoketa, IA (1104 mi)

They were very accommodating and patient with scheduling the pickup time. They even had to wait a little bit before my rescue dog could be picked up and I am so appreciative of them doing that. They are very nice people and provided great pictures and were in constant communication along the way. Charlie had a very comfortable trip too. I would not hesitate to use them again. Thank you!

Won by Mark's Pet-Ex for $850.00
100 lbs Great Pyrenees from Richmond, VA to Beresford, SD (1333 mi)

Mark is awesome. Took good care of our dog. Didn't crate him as he is not used to it. Was able to track his trip. Sent a video when arrived. Kept me informed. I appreciate that he did not require a deposit or payment upfront. He is the real deal. You can trust him. Take care, Mark. And, Thanks!

Won by Melissa Transport for $850.00
100 lbs German Shepherd Dog from Roy, UT to Port Charlotte, FL (2414 mi)

I would give a 10 if I could. They are awesome!!

Won by Victoria Gibbons for $410.00
60 lbs Goldendoodle from Cleveland, OH to White Plains, NY (486 mi)

Victoria was more then helpful and was a God send transporting my dog from ohio to ny to surprise my family for mother’s day. She offered to make special accommodations for me which was so kind and thoughtful and for this reason I hope anyone finds her services! Not only was she affordable, she was very flexible with my needs and took care of my puppy who can be shy. By the time I saw them I could tell they were good pals 😂😂. It’s so great to have a reliable partner to help with traveling that I could trust with my fur baby 💗💗💗

Won by ADL LOGISTICS LLC for $1585.00
Cruising Bikes / Choppers from Breckenridge, CO to Summerville, SC (1761 mi)

Very fast. Everything traveled safe and fairly quickly. Would definitely use again