CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
10/10 service -Ship my large dog from Niagara Falls NY-Milwaukee WI- I found them to trustworthy, dedicated to providing good service and reliable- they communicated with me the whole way- text and pictures-would Recommend them highly - a very satisfied customer -
Very nice people. Would highly recommend them!
Did a fantastic job of transporting my Can Am RT SE5 . Fast any and very professional service!!
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Efficiently brought my baby back to me, the GPS eased my anxiety a lot
Great with updates and flexible . Very happy I booked my baby with Krissy. She truly values the animals ❤️
Very satisfied, from the moment they pick up your pet their in constant contact with you, notifying you how your pets doing and constant location updates. Strongly recommend them.
What a fantastic human! Miranda was extremely flexible, communicative, compassionate, and calm under the stress of city traffic and airport logistics. Her main concern was always the well-being of my dog, and I could tell she was trust worthy from our first interaction because she made the process of hiring a stranger from far away very personal and transparent. I appreciate her so much and can’t wait to hire her again.
We used Jeffrey as our transporter and he was awesome from the beginning to the end lots pictures and videos and he made sure we knew where he was at all times and was very good with our puppy Let us know when he was stopping and even made sure we had everything we needed for the puppy before we got her and checked on her after delivery we would definitely use him again and he is welcome at our home anytime we have a new puppy and friend so anyone who needs a pet transportation he will treat your pet and he will take care of it
Jammie and Tom are outstanding. Before the pick up, maybe the communication could have ben a little more, but once they had Bruno, I was given constant updates with pictures. Very professional set up, they clearly know what they’re doing. If I had to transport an animal again in the future, I would definitely talk to them first. Thanks guys, you made a very difficult process, easy for me and everyone involved.
Very professional and reliable. They were able to get motorcycle moved as promised from SC to AZ. Picked up on Friday and delivered on Monday. This was my first time using a service like this and would definitely recommend them … 100% Thanks again!
Lied about doing the job and backed out hours before!!! Wasn’t professional and I wouldn’t recommend!!!
Thank you Pawsitively Furfect for delivering our Angel home. It was a 3 day journey & all along the ways the driver Jammie was very helpful sending updates and picture messages. Providing us the comfort and peace of mind for our little Angels tip. The life360 tracking was a plus in their services. I highly recommend this as an safe and good caring transport for anyone's fur friend. Our pet was transported from Cincinnati Ohio to Phoenix Arizona timely and safe. Thank you for your help. P.s the cost was very affordable and we very much appreciated it! After Our Angel wasn't able to fly due to her size this was a grate outcome for us. Once again thank you! 🤩🐶
Madison was absolutely amazing to work with! She was super flexible (even when plans changed 50 times), stays in frequent communication, and went out of her way to take the best care of our pup. Truly, she went above and beyond.
Great driver. Responsive and easy to communicate with, fast, and followed all of our quirky requests/instructions.
Elena is the most sweetest and caring person I was so happy that I chose her. She helped me through the process as it was my first time and I was very anxious but she sent me pictures and walked me through every step of the way. My baby got me to safe and sound. ❤️❤️❤️