CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Other Heavy Items from Peoria, AZ to Springfield, OR (1138 mi)
The guys were great, communication throughout the trip was top notch.
40 lbs Labrador Retriever from Greer, SC to San Diego, CA (2303 mi)
Great experience with this pet transport team! They were responsive and professional throughout the process. Whenever I requested an update, they shared timely and clear information, and they also proactively provided periodic status updates on the timeline. It really gave me peace of mind knowing my pet was in good hands. Highly recommend their service for anyone looking for reliable and transparent pet transportation.
24 lbs Cocker Spaniel from Arlington, TX to Norfolk, VA (1389 mi)
Luxury Pet Transport brought our dog from Dallas, Texas to Virginia. They were able to bring our pup despite flights being cancelled due to weather! I appreciate the thorough communication, timeliness, and them going the extra mile for us. Will be reusing services.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
20 lbs Miniature Schnauzer from San Diego, CA to Las Vegas, NV (332 mi)
Kris was awesome!She was so accommodating, responsive and timely!
Furniture from Red Oak, TX to Conyers, GA (818 mi)
Thanks for getting the bike safely to my mom!
20 lbs Miniature American Shepherd from Bremerton, WA to Jacksonville, FL (3068 mi)
Tina was amazing with my dog. He took to her and was comfortable with her as soon as he met her. She kept me updated on where she was and took pictures of my little boy each day, and let me know of her arrival times. This was a door to door service from one person to another and it went very smooth. She arrived hours earlier than first estimated and actually a full day earlier than what I thought it would take. Thank You for taking care of my "Little Boy". MM
15 lbs Cat from Coolidge, AZ to Los Angeles, CA (428 mi)
Was able to hire and receive delivery of list cat about 500 miles away in less than 24 hours. Very satisfied with overall experience.
11 lbs Bichon Frise from Lebanon, PA to Oxon Hill, MD (155 mi)
Amanda as always the Amazing… My daughter Amarí loves her dog thanks again Amanda.
5 lbs Shih Tzu from St. Marys, GA to Delray Beach, FL (339 mi)
Tammy took excellent care of my new puppy. I would hire her again in a heartbeat!
Cars and Light Trucks from San Diego, CA to Oklahoma City, OK (1318 mi)
Efficient, professional and communicative! Would use again!
7 lbs Cat from Los Angeles, CA to Palmyra, VA (2574 mi)
If I could give Tina more stars, I would! She was so sweet, thoughtful and communicative! She transported my daughter’s pregnant cat from Los Angeles, California to Virginia. She kept me updated via daily texts and any questions that I had were promptly answered. She arrived within a few minutes of her planned arrival. When she went to take the cat out of the carrier, much to both of our surprise, she had given birth to 5 tiny kittens! She came into the house and helped get mom and babes out of her carrier into the carrier that we had for her. All around, we were so happy with Citizen Shipper and especially Tina of B&T Transportation. I would not hesitate to use them again!😊😻🚐⏰❤️🌟
2 lbs Toy Poodle from Millersburg, PA to Boston, MA (402 mi)
London did amazing and kept me completely informed and included photos of my little baby the entire way! Unfortunately she ran into some very inclement weather which extended the delivery time a bit but again, I was totally updated and my only concern was that both London and Halo were safe! We can’t control Mother Nature! I would definitely recommend London and her team! Thank you so much London! Wishing you the absolute best.
7 lbs Cat from New York, NY to Nashua, NH (226 mi)
Extremely satisfied with Natalie and the shipping process. She was kind communicative and made sure our cat was very comfortable the entire time. I cannot recommend Natalie enough!!
50 lbs Golden Retriever from Charlotte, NC to Salt Lake City, UT (2035 mi)
Everything was great and according to plan!
70 lbs mixed from Torrington, CT to Yemassee, SC (862 mi)
My driver was great! she picked up my dog at last minute .was there when she said she would be and treated her like her own. Dixie actually sat up front with her...she arrived perfect nd happy. I received pictures and updates as she said I would. highly recommend