CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Montecito, CA to Jamestown, RI
Jessica was absolutely wonderful. This was our first time using a service like this, so we were naturally nervous—but she answered every question promptly and patiently and put us at ease right from the start. She drove my senior dog from California to Rhode Island and made the entire process smooth and stress-free. She was very communicative and sent lots of photos and updates along the way, which I really appreciated. Her car was spacious, and my dog was comfortable in a large crate. I will definitely use her again if the need arises and highly recommend her to anyone needing pet transport!.
Shipment from Waxahachie, TX to Yuba City, CA
Jodi was INCREDIBLE. It was my first time hiring a driver for my 25lb goldendoodle, and Jodi eased all of my anxieties over the process. She was communicative to all parties, personable, and sent photos of my girl the whole way. She made in from TX to Northern CA in very fast time. We would absolutely trust Jodi again and again.❤️
Shipment from Plattsburgh, NY to Springville, PA
Transporter and broker communication was great. THanks
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Shipment from Los Angeles, CA to Atlanta, GA
Thanks Patty! My dogs mean the world to me and you got them across the country safely and ahead of time. We greatly appreciate you!
Shipment from Bellingham, WA to Maricopa, AZ
Osman was the absolute best for the transport of my kitties, well they are 13 years old but they are still kitties to me!! He was so kind and soft spoken to them. One of my kitties is still quite feral and was so scared, Osman ensured her safety getting into their crates and back out again once they arrived. They arrived ahead of schedule and he patiently waited for me. I highly recommend him!
Shipment from Castle Rock, CO to Naples, FL
MN transportation did an amazing job! Marisa kept us informed at all times and sent us pics and videos of Mango which it helped kept our mind at ease. I definitely recommend MN transportation, they are very professional and very caring. Thank you!
Shipment from Puyallup, WA to Brookhaven, NY
I couldn’t be happier with the care and professionalism provided while transporting my dog. From start to finish, everything was handled with genuine attention, reliability, and compassion. It gave me real peace of mind knowing my dog was in such capable hands throughout the entire process. Communication was excellent, timing was precise, and it was clear that my pet’s comfort and safety were the top priority. You can tell this isn’t just a job, it’s something he truly takes pride in. I highly recommend him to anyone who needs their pet transported. I wouldn’t trust anyone else with my dog.
Shipment from Wyalusing, PA to Greendale, IN
Great communication. Clear contract. Arrived on time. Super helpfull. The puppy arrived clean and in great condition. He liked Jeff upon drop off. So, I know he was treated well. Highly recommend! Thank you Madigan and Jeff you are amazing to work with.
Shipment from Brownsville, TX to Dallas, TX
Yolanda was perfect! She communicated consistently instantly days before & during the transport. Pictures & pure transparency were always given without request which is more valuable than you know. She truly took weight of off my shoulders with how easy she made this process. I WILL BE GOING DIRECTLY TO HER AGAIN IF EVER NEEDED!!!
Shipment from Lowell, MA to Great Falls, MT
Great to work with. Very accommodating. Would highly recommend.
Shipment from Converse, TX to Torrington, CT
Ryan was very easy to work with, communicated clearly and timely throughout the process and my dog was well taken care of. Would highly recommend him!
Shipment from Cibolo, TX to Poquoson, VA
Melissa took awesome care of our fur kid.
Shipment from Jerome, MO to Waxahachie, TX
We've never used a ground carrier before, and we couldn't be happier with this experience with Tray of Pets & Us. He was a great communicator while making arrangements and he took excellent care of our 9-week old beagle puppy. He kept both us and the owners informed with texts and pictures during the transport and he followed up with us after the safe delivery. Will definitely use his service again in the future.
Shipment from Downey, CA to Minnetonka, MN
I felt comfortable and confident the entire experience with him. He constantly communicated with updates and pictures the entire trip. I would recommend him to anyone who needs a pet transported!! 10/10 all the way around.