CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
David is great and my dog is happy home. Thanks David!
Absolutely amazing company! This was my first time having to ship my pet and I was extremely nervous. Im so glad I chose them! They gave constant updates and videos threw out the trip. My dog arrived on time and perfectly happy! I will definitely be using them again! Swiss Mountain Dog from San Diego to Mayport FL.
Galaxy does a fine job transporting my two vehicles from point A to point B. However, communication only occurs when it is convenient for the company. I asked 2 days ahead of time to get a window or a time frame of pick up, and get no response until the day of. However, Galaxy will triple quadruple text to get an answer of whether or not you want to book with them and then message incessantly to ask for a review. I've done a lot of cross country moves so are used to spotty communication but if you're a first time shipper, just a heads up if you're anxiety ridden. Decently priced and delivered in promised time frame. Cars are in good condition upon delivery as well. Thank you!
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Great communication and perfect service, I could rate Madison and Ruff Riders any higher. Thank you for taking care of our family dog.
Amanda is amazing! She was extremely communicative and everything went smoothly transporting my cats from the west coast to the east coast. Highly recommend!!
Extremely professional and genuinely caring for the puppies in their care! Communication was wonderful and we will be longtime customers! Great job!
Serena was great! She was caring, sweet and brought our baby home. Thank you so much!
I had the pleasure of entrusting Deanna with the transportation of my beloved Pomsky, Saki, from Illinois to New York City, and I am incredibly impressed with the service she provided. From start to finish, Deanna demonstrated the utmost professionalism, care, and attention to detail, ensuring a safe and comfortable journey for Saki. Deanna's knowledge and expertise in pet transportation were evident from the moment we began communicating. She took the time to understand Saki's specific needs and provided me with all the necessary information to prepare for the trip. Her clear and timely communication throughout the process reassured me that my furry friend was in capable hands. On the day of the journey, Deanna arrived promptly, equipped with a comfortable and secure travel setup for Saki. It was evident that she had taken every precaution to ensure the safety and well-being of my pet during the long trip. She handled Saki with care and reassured me that she would be attentive to her needs throughout the journey. During the transportation, Deanna provided regular updates on Saki's progress, offering peace of mind and a sense of comfort. It was clear that she genuinely cared for Saki's welfare, going above and beyond to ensure her comfort, happiness, and safety. Upon arrival in New York City, Saki was in excellent condition and seemed content. It was evident that Deanna's expertise and attention to detail had made all the difference. I couldn't have asked for a smoother and more seamless experience. I recommend Deanna for anyone in need of pet transportation services. Her professionalism, reliability, and genuine care for animals make her an exceptional choice. I would not hesitate to use her services again in the future and would recommend her to anyone looking for a trustworthy and compassionate driver for their furry companions.
Great overall experience + very competitive bid! This is my first time shipping a vehicle purchased online, so I was admittedly nervous. But Jason made me feel at ease with great and frequent communications. Also, the driver was very punctual and friendly.
Jani was amazing. Took great care of our puppy and kept in touch so we were kept in the loop the whole trip.
Jeffrey transported Scooby from Houston, TX to Merrillville, IN for me due to the passing of my brother. He made this sad situation a very comfortable one for us. Communicated the entire way, sent pictures, and videos & even brought my brother’s belongings to us in great condition. If I ever need to use this service again he will be my first call!
This was my first time using a pet transport so I was nervous. However, Furbabbies were great about communication, explaining all the details and putting my mind at ease at the start of pickup. They met with the breeder and made sure they got all the paperwork and food and a video call so I could see it all with my own eyes. Throughout the journey, they continued to keep me informed on my pet's progress and included pictures and details of travel. They have previous experience of transporting lots of different ages and breeds of dogs, so I felt confident with their ability to monitor my puppy. They even went out of their way to "puppy-sit" during a short layover. Both pick up and drop off locations were in remote areas, and it was door-to-door which I found very convenient for my schedule. Meeting them in person sealed the deal that they are true animal lovers! I highly recommend Furbabbies for your transportation!
PRICE WAS GOOD, SERVICE WAS PROMPT AND EFFICIENT, DRIVER SENT CONSTANT UPDATES... WOULD RECOMMEND DOGSRUS FOR ANYONE ELSE LOOKING TO GET A PET SHIPPED...
Communication was great. Very professional and I felt my dog was in good hands.
As a military service member my pets are everything to me and the military makes them hard to transport, Jacquelin was very accommodating and helpful. I was extremely nervous and skeptical about this whole experience but she assured me and rectified all my concerns. Constantly sending me videos, photos, location, and answering any questions and concerns beforehand. Will definitely recommend and look to use again when needed as I travel constantly. Thank you ma’am for your help to me and my family!