CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Kameisha Reid for $600.00
29 lbs Goldendoodle from Ephrata, PA to Phoenix, AZ (2283 mi)

Awesome service, great communication, fast, affordable and all pups arrived safely with belongings. Thanks again.

Won by Fur-st class Transportation for $350.00
5 lbs Toy Poodle from Pontiac, MI to Marietta, GA (725 mi)

He cancelled the delivery 2 weeks out. Don’t use this one.

Won by TLC Transport for $150.00
10 lbs Golden Retriever from Armstrong Township, PA to Honey Brook, PA (247 mi)

She was very sweet and timely. However, my puppy came smelling like cigarettes and I know the breeder does not smoke. Please don’t smoke around 8 week old puppies.

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Won by HEW Transport for $300.00
50 lbs Mixed Breed from Dallas, TX to Lilburn, GA (813 mi)

He took very good care of our pup.

Won by Nesta Howell for $1300.00
18 lbs Maltipoo from Los Angeles, CA to Atlanta, GA (2189 mi)

Nesta was a dream come true, she was terrific and kept us informed via GPS with daily pics of her stops. We were a little apprehensive to do the transport since we didn't know her from Adam, but she made sure that we knew her every move, who does that, most people wouldn't care to do that. I highly recommend her 150% what a gem!!! I would give her 10 stars but there are only 5. Thank you very much Nesta for bringing our dog 'Dream' home to us.

Won by Avalon Express Transport for $600.00
51 lbs German Shepherd Dog from Cottonwood, CA to Topeka, KS (1760 mi)

Was a little hesitant trying to find someone to ship our German Shepard. You never know what you will find on the internet, but Crystal was wonderful! She cared for our dog, sent updates, and got her to the destination! Definitely recommend.

Won by Jacob Sesnie for $680.00
42 lbs Pitt Bull Terrier from Michigan City, IN to Longview, TX (905 mi)

Jacob was great !! He had to deal with a difficult dog for us and he was very understanding and helpful. I highly recommend him !

Won by OUR PET TRANSPORT for $450.00
10 lbs Cat from San Francisco, CA to Palm Springs, CA (487 mi)

Seamless from start to finish relocation of my 16.5 year old cat. Excellent communication up to the arranged date of pick up plus constant communication while on the road. I always knew exactly where my fur baby was throughout her journey. Highly recommend this pet loving family for your pet transport needs! Thanks for everything!

Won by Road Trip N Transport LLC for $475.00
12 lbs Cat from Randolph, VT to Greensboro, NC (831 mi)

I am beyond grateful & thankful. From introductions, through the process & journey(s), to the final destination (1st & 2nd & ...) - everything exceeded my hopes & possible expectations. The RT&T team were exceptional in all capacities: personal attention, professionalism, flexibility, kindness, caring & friendly, and complete with both people & pet skills- ;-) ... I could not have dreamt of a better experience. HIGHLY recommended. Thank you so much!!

Won by Allyson (Ally) Robinson for $585.00
34 lbs Australian Shepherd from Fordland, MO to McCandless, PA (818 mi)

This was our first time 'shipping' a pet. The idea of it alone almost sent us in a different direction. I found CitizenShipper and after getting a number of bids, was optimistic we could find someone in our price range who would be kind, responsive, and reliable. Enter Ally. Ally went above and beyond. Her communication was fantastic. Text messages, phone calls, pictures, GPS tracking, etc. She estimated her arrival time for pickup and dropoff and was spot on. Not only were we impressed but the previous owners were as well. She was great with Lilly and with us as well. She's a gem. I can't recommend her enough. Thank you again, Ally.

Won by Maynord Keyser for $195.00
4 lbs Cavalier King Charles Spaniel from Lititz, PA to Matthews, NC (537 mi)

Alex was fantastic in getting our puppy delivered from PA to NC. He's an amazing communicator and polite the entire time. Loved the pictures he shared and location services (iPhone). He played an instrumental part in the story of getting our puppy home. Would 100% use again, thank you Alex!!

56 lbs Mixed Breed from Winter Haven, FL to Chicago, IL (1193 mi)

Christian is amazing! he transported my furry friend from Winter Haven to Chicago. He kept me updated every 2/3 hrs with their current location and pictures. I'm happy with the services he provided.

Won by Kahu Delivery for $1000.00
60 lbs American Staffordshire Terrier from Albuquerque, NM to Decatur, GA (1406 mi)

This was my first time using a pet transport service and Melisa really set the bar high! I was so nervous and Melisa did a great job of helping me manage my dog mom anxiety. She provided regular updates whenever they stopped and sent lots of pictures and videos. She was professional and very kind. She went above and beyond helping my mom unload Daisy and all of her toys when they arrived in Atlanta ❤️ 100% recommend for all dog parents!

Won by Allied Pet Lines for $345.00
60 lbs Siberian Husky from Joshua, TX to Rosharon, TX (285 mi)

Scott did a great job transporting Buster from the shelter to his new home! He was on time, sent photos and was patient when we had a slight delay. Will definitely use him again in the future!