CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great communication. Delivered AZ to OH in less than three days! I would most defiantly use it again.
Kara, was fantastic! She kept us informed with travel updates and sent photos of Allie, our rescue from TX to KY, along the way. Thanks so much, Kara!
Tim was awesome, he stayed in touch from start to finish, I was also able to follow his gps tracking route! My pup was delivered safe and happy as can be! I will definitely use Tim of Serendipity Pet Delivery again
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I am very satisfied with Gina's delivery process. My little bird arrived perfectly. He and Gina were even whistling on the ride. Gina went up.and beyond the delivery as the person the bird came from was less than helpful. Gina did what needed to be done. I am very impressed. I highly recommend Gina and would trust any further pet transport with her care. I am very particular so that's saying something. Thank you so much!
Tammy was wonderful. Easy to communicate with and drove my pup through a snowstorm. Definitely recommend her!
Great coordination of efforts from beginning to end. Professional company
Trisha was AMAZING! The breeder we got our puppy from wasn't communicating the best, they changed locations and didn't respond right away, but Trisha made it work! Her communication was amazing, she sent updates very frequently, and made this whole process super easy. I can't say enough good things about my experience with her, if you need someone to help transport your fur baby, Trisha is the person to go to!
Devin was wonderful from pre-booking through delivery. Honest, easy to communicate with, and incredibly flexible. We were most impressed with his knowledge about all the laws and safety requirements for young puppies with limited vaccinations. Looking forward to seeing he and his business flourish!
Kassie was absolutely wonderful, patient, and flexible transporting our dog! Could not recommend enough!! We had a last minute change of our pick up location in a different city and Kassie was so understanding and was able to accommodate without a problem. She gave us constant updates of how our dog was doing with lovely pictures and was very communicative on pick up and drop off time. Thanks again!!
Thanks to Saed I was able to get my Judas back to New York faster then I expected. We stayed connected within my search for a transported compared to the others which is why I felt comfortable enough to accept his company to do the job. When I accepted his bid he called me to explain the process so there was no major surprises at the end of the trip!. He was assuring and that made me even more happy to go along with his services. He told me he would pick up My Judas from Michigan on Thursday and would have him to me by Friday And that's exactly what happened. To be honest with this type of service I wish I was able to pay him more then the bid. My Judas is home with his sisters and he his happy! Thank you Saed for your services and if I ever need transportation for him again, I'll make sure I look for you!
At the beginning, we did have some trouble with the GPS tracking loading his location, but Joe did whatever it took to make sure it worked! My sweet boy slept the entire ride and Joe had nothing but compliments for him! I highly recommend him and his services! Thank you Joe!!!
Great job. They can handle everything with care and get the job done on time
Trish is hands down, the best in the business. She will care for your pet as if it's her own. I had the best experience with her service. She kept me informed every step of the way, and I had absolutely NO worries about my pet's safety and comfort. Highly recommend!!!
What a great service. I can't begin to say how grateful we are to Maykel for the incredible care, flexibility and overall great service. We did door to door transport and dealt with a missing kitty for a few days which affected the schedule but Maykel just flowed with all of it and adjusted the schedule to make it all happen. Our cats were flown from California to Alabama, pick up and delivery on the same day. We received updates the whole time too. Many many thanks and would highly recommend
Very fast delivery. Kept in touch most of the drive to assure me all was good.