CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
15 lbs Bichon Frise from O'Fallon, MO to Newnan, GA (619 mi)
Tim was great! He answered all of my questions and treated our Winnie with great care! Winnie arrived bright eyed and happy❤️ I would highly recommend using Tim!
16 lbs Cat from Monrovia, CA to Azusa, CA (8 mi)
I was moving and really needed help getting my two cats crated and transported to my new apartment. I feel so blessed to have found jose. I will definitely be calling again because he did a great job and my pets were very happy. He's very professional and fast, a great communicator and wonderful at what he does. I definitely recommend.
7 lbs Cockapoo from Harvest, AL to Dallas, TX (667 mi)
I appreciate the communication throughout the trip and the pictures were very reassuring. I would recommend them to others. Puppy arrived safe and well. Thanks Jeff 😊
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Furniture from Flint, TX to Woodinville, WA (2215 mi)
When his offer to ship was accepted, he entirely ghosted me. I have zero problem if shippers change their mind and decide not to take a shipment, as long as they communicate. But not responding to messages, emails, texts, etc, after initiating a bid to ship and a customer accepts, that is unacceptable.
15 lbs Maltipoo from Anacortes, WA to Union City, CA (903 mi)
We cannot recommend Natalia enough! She transported our dog, Bella, from Washington to California incredibly fast. Most importantly, we felt so happy and safe knowing Bella was in such good hands. Natalia is professional, reliable, and truly cares about the animals she watches over. If you're looking for someone trustworthy for your pet, she is the best choice!
65 lbs Australian Shepherd from Portland, OR to St. Louis, MO (2048 mi)
Devin did a phenomenal job with communication and dog transport. I could tell that Chance was in good hands! 10/10 would recommend.
30 lbs Cat from Bettendorf, IA to Powhatan, VA (917 mi)
It was a great experience. My cats were happy and very well taken care of.
4 lbs Miniature American Shepherd from Madisonville, TX to El Paso, TX (716 mi)
The driver had great communication and was very kind. She was very patient with the puppy and made sure he stayed safe and comfortable. She was flexible and got to us quickly. Overall, it was just a really good experience and I would definitely recommend Dragonrider Pet Transport!
45 lbs Siberian Husky from Virginia Beach, VA to Cañon City, CO (1801 mi)
14 lbs Pekingese from Garrison, TX to Phoenix, AZ (1235 mi)
Excellent work! Great communication and provided regular updates with pics during the transport. 100% Recommend
65 lbs Golden Retriever from Largo, FL to Waxhaw, NC (588 mi)
They got lucas Home safely a 12 hrs trip worth every penny
8 lbs Cavalier King Charles Spaniel from Belmont, OH to Pasadena, MD (328 mi)
Excellent service and communication. Highly recommended.
Cars and Light Trucks from Costa Mesa, CA to Beverly Hills, CA (53 mi)
Excellent service, exactly what was required and speedy, could not be more happy. A+++
25 lbs Sprocker Spaniel from Fredericksburg, VA to Georgetown, TX (1444 mi)
The people are very nice and seem to be very caring. But I did not get prompt service. They were a day late and picking up the dog. Then the delivery was supposed to be no more than two or three days. It took them four full days to get my dog here. I understand that they had car trouble. But I feel they should’ve had a backup plan for that sort of problem. They were told that the dog is very nervous when she’s in a car. They were told about giving her some calming medicine. That was not done. So she was shaking and nervous and in stress the entire time. Also, the dog never relieves herself anywhere in the house. When she arrived, the driver had her dog bed and blanket wrapped in several plastic bags because they were so wet. I had to throw that away. So be cautious when you sign up to get your pet transported.
19 lbs German Shepherd Dog from Asheville, NC to Greensboro, NC (171 mi)
She was absolutely amazing. She stayed on the phone with me to ease my mind until the breeder arrived with the puppy. It was snowing, she made sure Minka was safe and comfortable the entire ride. She truly is a blessing. I highly recommend her. 5⭐️ is not enough