CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Jacksonville, FL to Lawton, OK
Worked with Sif through her anxiety during this trip, has plenty of experience with large dogs.
Shipment from Wawaka, IN to London, KY
Very friendly & easy to work with! Made the trip & experience wonderful! Thank you!
Shipment from Charlotte, NC to Cape Coral, FL
Jeffrey went over and above my expectations! The cats were very upset being put in a cage and being taken from the only home they ever knew. He stopped shortly after leaving to get some calming spray for them, which helped them to relax. They were delivered safe and on time. A special thank you goes to Jeffrey!!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Shipment from Pace, FL to New Port Richey, FL
Elizabeth was absolutely fabulous! She was great with her communication and stayed in touch throughout the journey including before she picked them up and then when she was on the road with my fur babies! Ensuring me that they were in great hands, and they definitely took to her as the pictures she sent showed! Thank you so much! It was a very long couple of days on this long distance move that kept me up approximately 42 hours and it was so nice to not worry about the safety of my fur babies!
Shipment from Scottsburg, VA to Eva, AL
Robert was awesome! Updates, Pics, and was spot on with his arrival times!
Shipment from Gorman, TX to Queensbury, NY
We recently had our Giberian Shepsky puppy, Nova, transported from Texas to Upstate New York by Justin from PPX Transport, and I cannot say enough good things about the experience. Justin was professional, communicative, and dependable from start to finish. He sent constant updates, along with pictures and videos, which gave us a lot of peace of mind throughout the trip. We always knew how Nova was doing and where she was, and that meant a lot to us. This was especially important because we had used CitizenShipper in the past with a different transporter and had a terrible experience. At that time, we had no idea where our dog was for much of the trip, he arrived filthy, and the transporter even lost his puppy bag and shot records. This experience with Justin was the complete opposite. Nova arrived safe, clean, happy, and even about 24 hours earlier than expected. Justin was also very fair and reasonable on price. If you are looking for someone to safely transport a pet and keep you informed every step of the way, I highly recommend Justin from PPX Transport.
Shipment from Gig Harbor, WA to Pocatello, ID
Crystal was great, I'm glad I booked the trip with her. Communication was awesome and she took great care of my puppy making sure she arrived safe and sound. I definitely would recommend her if you are looking for someone caring and responsible to move your fur baby.
Shipment from Jupiter, FL to New Lenox, IL
He was excellent bringing my Bear to me. Kept me informed, sending me pictures, and answering every text immediately. Thank you.
Shipment from Tampa, FL to Columbus, GA
I truly feel like I hit the lottery finding Darby. There were so many options and bids, and somehow I got so lucky choosing her. From the very beginning she made me feel completely comfortable and at ease. She kept me updated the entire time with photos and videos, which meant so much to me. You can tell she genuinely cares and treats every puppy like her own. The entire experience was smooth, stress free, and honestly better than I could have hoped for. I would choose her again without hesitation! Thank you so much again Darby!
Shipment from Los Angeles, CA to Ferndale, WA
Antonio was warm, communicative and flexible. He sent updates from start to finish. The dogs arrived happy, fed and healthy. I wouldn't hesitate to reach out to him again if I needed animal relocation or transportation.
Shipment from Columbia, SC to Rockford, IL
Goda was wonderful to work with. They respond promptly and hold your hand from start to finish the regular text update you get on the way defiantly helped ease my stress. I fully recommend this business
Shipment from Valdosta, GA to Windsor Locks, CT
10 stars …! I have to say I was very skeptical as we all know there’s a lot of scammers out there so I was very worried at first. However, I reached out and the owner of the company answered all the questions that I had again still feeling skeptical because how do we know, who is on the other end. Well aside from the immediate response, all questions were answered I did a little searching and citizenshiper popped up on Facebook as a recommendation so it made me feel more comfortable that no scams were involved. after contacting the company and getting immediate response, I felt comfortableenough to put my down payment there was great communications throughout the entire process even before I signed the contract the owner paid attention to my questions and kept the communication even though at times I felt I was asking too many questions. I was assured that I wasn’t a bother. Today on March 27, 2026. Our beautiful little puppy arrived and I was provided with excellent communication along with pictures throughout the travel. I absolutely loved the updates and the care that was provided to our little pup. Everything worked out perfectly. I highly recommend and if I ever need pet transportation in the future, I will definitely. go with PPX pet transport.
Shipment from Virginia Beach, VA to Columbus, GA
Thank you so much for the amazing job
Shipment from Mount Cory, OH to Coolidge, AZ
Kimberly was beyond amazing transporting our 3 weims from Ohio to AZ. Very good communication and pictures of them. She was prompt, kind, cared for the dogs adequately. Couldn't ask for a better first-time experience having to do this.