CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Paul took our dog Sofie from LA to San Jose. The trip went smoothly, and Paul worked amazingly both with us and with the CDC people. All along the route we got constant updates and videos, and every thing was perfect! Highly recommended!!!
Jani and EQ Pet Travel helped us out when we were really in a jam. They’re thorough and clear on all paperwork and communicative throughout the process. Can’t recommend highly enough.
Great communication. She has. Really solid system that delivered our new family member jockey and effortlessly. Thank you
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Arne is absolutely amazing! He transported my two boys, Prada (XL American Bully) 120 pounds and Yogi (Standard American Bully), with so much care and love. From start to finish, Arne kept me updated and made sure I felt comfortable every step of the way. Both dogs arrived safe, happy, and calm — you could tell they were well taken care of the entire trip. I'm so thankful for his professionalism and kindness. I wouldn't trust anyone else with my fur babies. *.Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Excellent communication. Very punctual. Sent us updates with pictures and ETA adjustments due to traffic. They went the extra mile to care for our pup who was a little carsick for his first long drive. They even bought him a toy to keep him entertained. Highly recommend!
Quick, efficient, great communication.
Sean did a great job transporting our dog all the way from Kansas City KS to Palm Coast FL! He communicated all the way and Murphy was happy and healthy when he got back home! Thank you, Sean!
Over the moon!! Communication was immediate, kept us informed on the trip, took great care of our pup. Absolute professional would 100% recommend her to take your furry loved ones. Thank you!!
Tatiyana was awesome to work with! She delivered one of my puppies to a customer in Bronx, New York. I would highly recommend her if you need a transport person for one of your pets.
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
She was supposed to arrive to us at 1pm but it ended up being after 6pm when she arrived and the trip was only 200 miles she said it was due to the freeway being flooded due to the rain
The owner is very fair and very nice by returning my money. The transport never happened and I was left with 18 cats without a transport moving to our new home. The owner did all she could but her employees failed her and me. I was left sitting on my porch with 18 cats crated and ready to go. I was on my own. Like I stated she was great but could do no more.
Awesome transport! Was able to pick up a euthanasia listed baby last second! Send pics, videos anx updates throughout! Thank you very much Matthew!
Lot of communication, he was great with Gus. Got my dog safe safe and happy :)
I am very grateful that I chose SitStayGo to transport our dog from San Diego to the Houston area. Abdul, the driver, was very responsive to our questions, and so patient and kind to our very anxious dog. He put both the dog and us at ease. He also contacted us along the way to let us know his progress and sent us a photo once he arrived. I give him my highest recommendation.