CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
This was our first time booking a transport for our babies. The service was wonderful. The process was easy and convenient. We were kept up to date with regular check-ins, videos and pictures. The drivers were phenomenal. I would request them specifically if I had to do this again. They were so loving and gentle with our cats. I would highly recommend Boston Pet Transport. I would defuse them again. One happy customer with some happy kitties.
Matthew was very polite and hauled my boat from rapid City SD to my place in Kentucky did a great job and sent me pictures of the boat at my house and where my keys were fast service
Trustworthy, caring, professional character. Communicated throughout the whole process & brought peace of mind for us & the dogs. Expecting stressed dogs, after a long trip, yet they arrived happy & calm which was reassuring. Can’t thank Bill enough for what he does! 5/5
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Very satisfied with Yolanda’s service, honest and truthful person.
Such an amazing experience! Photos along the way! They were on time to pick up my pet and made sure the delivery was so seamless! Amazing service. Thank you so much!!!
Thank you for taking such good care of Benji!
Nam experienced incredible challenges while delivering our dog. The breeders forced her far off schedule, causing her to miss our critical deadline. Then her vehicle was hit — through no fault of her own — which resulted in our dog ending up in a shelter and all of our travel equipment being lost. Despite everything, she persevered and made it through. Full credit to her for her determination and resilience. Ultimately, it was a rough experience, but she made it through...
Fantastic service, communication, and response time. My kitty arrived safe and happy exactly when Jazzy promised she would. Will definitely book again
DO NOT TRUST THIS COMPANY or STEPHANIE. If I could put zero stars I would simply bad . Bad communication with me With the breeder The pick up person was waiting 2 hours after msg and calls and no answer I called many times Txt many times Completely ghosted So not cool not trustworthy , very disappointing, disrespectful and very sad! . The family was awaiting for the puppy. No show! Wow and no response. The monies owed is the following 187.00 for processing fee and a direct deposit of $90.00 Very disappointing! Played with the families emotions on validating to pick up the puppy.
Wonderful people and dedicated to making sure your pets are safe and cared for. Great communication the whole time which really helped reassure me. Got my puppy to me from Ohio to Maine quickly and efficiently. Puppy pics and updates were welcomed. Hope you get to enjoy some of Maine while your here. Im so grateful to start this journey with my new puppy and you folks made it happen!
Sheryl was extremely helpful and safely and timely delivered 5 cats and one kitten to my home. She is an excellent shipper who loves animals and cares for them as if they were her own. I would highly recommend Pawfect Pet Conciege and Transport and will use them in the future.
Would 100% use him again, did amazing. Gave timely updates and delivered 100% on agreed up on times and dates. Very respectful and professional and very responsive. Great service thanks again.
Thank you guys for the excellent work. I appreciate the process and how fast everything went.
I was nervous as I had never booked a transport for a pet before. After receiving the bid, I selected Jaja to bring my new family member to my home. Our communication was exceptional and he kept me apprised of all plans, timing and what I should expect the day of transport. The morning came and I received photos of my pup ready for his excursion in a comfortable secure part of the car. Throughout the day I received updates including photos and expected time of arrival. When Jaja arrived with my pet, the dog was comfortable and relaxed. If you are seeking a great person to transport your pet, you definitely can not go wrong booking On the Spot! Highly recommended!!!
Kay is the BEST! She is very trustworthy and kind. Never had any issues w her.