CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Juli and Justin took SUCH wonderful care of our 6-month old Malinois puppy! I was so happy to receive pictures (even a video update) of Loyal enjoying his cross-country road trip. He was comfortable and beyond cared for - so thankful we booked with this amazing couple and will absolutely be using them in the future when our little guy has to travel!
Both girls were great with Jet, he's a difficult dog and they made him comfortable and even with a bit of growling they were fine handling him. I trusted them as soon as I met them and knew Jet was in competent hands. They did a great job transporting him such a long distance at a reasonable rate. Thanks so much girls!
The delivery driver Mark Hargis was an absolute sweet man, manners, and even when his battery pack charger went dead and I got my truck and cables he insisted finishing it all. I gave him a tip just because of the difficulties he had and how polite he was. He was the only positive part of the experience. The rest of experience definitely needs improvement with communication, contact, and the hosting company needs to have some sort of plan/procedure in place when things get messed up. Much needed to improve the entire process but the delivery driver was just awesome! Only part that saved the experience
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No problems at all and appreciated the text updates!
Wonderful experience! They kept us posted throughout the drive and our little puppy arrived safe and sound the same day. Would definitely recommend!!
Amanda was amazing and great from start to finish of my dogs journey. She is very caring, engaging and great communication throughout the entire trip. Highly reliable and dependable. Great experience with Amanda!
Deb was so great to work with! Kept me up to date on how the trip was going, along with pictures. She really seems to love her job and the dogs she is transporting. My boy got to me safely and was happy as could be on arrival. I highly recommend her and would use her again in the future.
Great service, kept to a schedule and delivered on time. Can't wait to work with them again.
She was just delightful, posted pictures of my husky throughout the adventure to her new home.... by the end of the adventure my huskys tongue was hanging out.... I would recommend her 1000%.... thanks again Amanda the stars really did align on this one... appreciate it 💯
Michelle is wonderful! I trusted her completely. My dog fell in love with her and he was safely delivered home to Arizona.
I've conducted multiple military moves in my recent career. This time I decided to contract the moving company on my own to ship my truck across the country. Jeff made this process seamless. The price was reasonable and the driver had my truck to me in less than three days! Fastest vehicle shipment I've ever experienced. Thank you Jeff and State by State Carriers!
My little buddy got here safe and the team kept me updated regularly. I couldn't have asked for more and we're extremely happy with everything
We were very pleased with our driver, she was pretty and friendly. I was afraid she couldn’t control our monster dog but both pets came home happy and content. I highly recommend her and hope to see her again when we go back to Des Moines for the summer
Pawfect Partners Pet Transportation were Purrfect!!! Amazing service provided. Joyce went above & beyond for our family. We recommend anyone needing this type of service to only consider using this company. Not only do they arrive to and from on time but they have the biggest hearts for all animals. This is not just an animal transport company but real animal lovers that can assist you with anything you could possibly need. We would use them again in a heartbeat & will always remain friends with them as well. Thank you from the bottom of our hearts for everything that you did for our family & fur babies!! God Bless You Always!!
Erin did a fantastic job shipping my new dog from Idaho all the way to Texas, the was very attentive to details, stopped regularly to let him stretch his legs, sent lots of pictures and I was able to track her entire journey