CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Lori was friendly and professional. I received daily photos and updates and was confident my pets were is very good hands. Highly recommended!
BOOK HIM, extremely reliable, received daily updates with pictures, and on time for pickup and drop-off. I was hesitant to let someone else take care of my dog but he was well taken care of through the trip. No issues at all and he followed all my instructions and recommendations. I have nothing but good things to say.
Great experience flying my little guy from PA all the way to WA. They were fantastic about keeping me informed and frequently updated me. They also were incredibly transparent about the process, the costs, and my options allowing me to make an informed decision on a few travel options. Would definitely use them for future needs.
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This service was impeccable! Ashlyn took my 4 cats from north central Montana to the coast of Virginia in just over 2 days, with regular updates! This was a huge transition for my kitties and my family, and Ashlyn made it so much better. I was completely at ease and comfortable in the knowledge that my cats were safe, and well cared for. If I could, I would give 10 stars! Thank you! 💛
Megan got our baby to us safe, healthy and plump! Thank you so much Megan for bringing our baby home.
This is my first time buying a puppy in another state and receiving it in New York. At first, I felt nervous thinking that someone unknown was going to be in charge of transporting something so important, but when I started to see the good work that Abdullah was doing, I felt calm when I received photos, videos, and messages about how the day was going. He took great care of my puppy, gave him food, and supplied him with everything he needed. When I do business again, Abdullah is the one to choose! 100% recommended!
You guys are awesome! I liked how you guys communicated the whole way!
We have a lot of cars transported and this is by far the nicest driver to date
Great communication, very hard worker, willing to do what it takes to get items delivered in great condition. I would absolutely recommend using him!
The worst I’ve ever dealt with. They had me pay instantly saying they were headed to get the vehicle, to then find out 3 days later it still wasn’t picked up, told it would be the next day… still not, told the next day… still not, that went on for 3 days. I now have canceled out of this as it’s ridiculous. I will say the company was respectful, communicative, not completely honest, but they also have tried to make it right. That being said with what I was offered, I will attempt to use them again and in high hopes that my next experience is good and I can update my review to a 5 star! I went with them for the sake of rating and number of reviews they had but it didn’t live up to it. Again I will try again and update my review based on that!
Max did a suburb job in transporting our German Shepherd. He stayed in contact several times per day, took photos of her along the way, and was very pleasant to work with. Very prompt communication when we asked questions and our dog really seemed to enjoy the trip. We highly recommend using Max to transport your pet. You will not be disappointed!
Kelly went above and beyond with shipping my new rescue dog from Houston to Ft. Myers February 25,2025. Not only was his fee reasonable to fly her here but he was quick with answering my questions and putting me at ease on how the process worked. When plans changed with him flying her here with the personal plane due to his pilot friend getting sick, he immediately made alternative plans to fly commercial. He did not charge any extra which surprised us but also showed how professional he is and a man of his word. We received updates from Kelly when he picked our girl up from her previous owner and at the airport we received photos and updates and when they got on the plane. We met them at the gate when they got off and she looked so relaxed and happy. Kelly even had her blanket packed in his backpack so she had something familiar to snuggle with when she got to our home. Kelly checked in after we got home to make sure she was settling in. I can’t thank Kelly enough for making this trip a success! I highly recommend Kelly Daniels for shipping your fur babies to their destination. We will be using him again in the future.
So so so amazing! Plenty of updates and Cory was just the nicest. 10/10 recommend!
Great communication throughout the process. I recommend.