CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

I cannot say enough wonderful things about Deja and Melicia! They were extremely good at communication their timelines, they worked with my sitter for pick up, and for drop off there took care of my labradoodle until I was ready to receive her in NY. My puppy has a wonderful comfortable travel across the country, and has now seem more states than I have. They sent me pictures of her exploring parks across the states and kept me really well informed. I highly highly recommend this business.

I was extremely happy with the transporter. She kept me informed the entire trip and was very personable. I highly recommend.

Owen of O.T. Express was very professional, engaged in clear and good communication, and overall made me feel confident that Queenie was in very safe hands. I will definitely like to hire him in the future and will refer him to anyone I know who may need an animal transported! K. Lewis

Our transport went flawlessly. Pickup and drop off were right on time and over a holiday, pup was safely transported in a kennel, and communication was great every step of the way. Highest recommendation to work with Terri and her team!

Bill did a fantastic job getting our girl to us. We received updates and pictures along the journey. We are so thankful for you Bill and for getting our girl to as as fast as you did… would definitely use Bill again

Great service! Will recommend to others needing safe reliable pet transportation. Thank you!!!!

Driver is very professional and really care for my dogs. They gave updates and coordinated very well. I will use them and recommend them to my friends and family.

Great communication - cared for my dog and cleaned him up when he got car sick

Melissa is the absolute BEST ! She communicates the entire time which eased so much anxiety! Shes so sweet and attentive , I would definitely recommend her to everyone. My experience was wonderful, I am so happy I booked with her. She did so amazing that my breeder was interested in booking with her going forward. My puppy arrived healthy, happy, and CLEAN. Go with her ! You will not regret it. She's always ON TIME as well !

First time using a pet transport and I was a little nervous. Very good experience and Mike our driver was wonderful. Land air and sea communicated with us and puppy was delivered on -time, with no issues. I would definitely use them again.

Quick. Driver arrived on time, drove quickly and sent lots of pictures. Very satisfied.

The paws on wheels was very accommodating and had great communication throughout the entire process.

Christians Pup Hound Transport was wonderful to work with for getting our pup shipped down to Texas with us for the holiday!!! He was prompt and on- time. He gave us regular updates and our pup seemed to really like him upon our arrival. We would 100 % use him again. He was also very friendly.

The start of our pups journey with them started out great and then when it came time for drop off things started going down hill. She told me she was sick and didn't have a car we had to drive 6+ hours away to go and get our pup mind you we are a military family and just got to our duty station. Our pup came back smelling like poop and pee like she wasn't taken out often. And left in the kennel for an extended period of time i had to wash her 4 times and i had to throw away all of the toys and blankets i sent with her. Never going to be using citizenshipper again. It's been 2 days since we got our pup and she still smells horrible and seems to be a little out of it. She won't eat or drink really anything. My advice go with someone else. Sorry i have to be honest.

She dropped my puppy safe and was in her way within a couple minutes after dropping him off A+++