CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great experience! Friendly, reasonable, on time and took extra care with Willow! Will definitely use again!!!
Absolute saint! Communicated with me the entire time, sent pictures when asked, and the tracking they offered gave me so much comfort know they were delivering my beautiful Maine coon cat home! ❤️
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AWESOME 💯😎 MY DOG WAS A BIG NERVOUS BUT HE WAS SURPRISINGLY, MAGICALLY, CALMED DOWN. DURING THE ROAD TRIP TO HOME THE COMMUNICATION WAS BEYOND AWESOME, I GOT TO WITNESS EVERY BATHROOM BREAK. I FEEL LIKE HE TREATED MY DOG AS HIS OWN. HE MADE SURE THAT MY ANXIETY WAS CALMED AS WELL. THIS WAS NOT ONLY ABOUT MY DOG BUT ABOUT MY FEARS AND CONCERN TOO. THIS WAS A AWESOME FIRST TIME EXPERIENCE FOR BOTH ME AND MY DOG.
I cannot even put into words how happy we are with Alex and Alexia’s service. They made us feel comfortable the entire time they transported our new kitten. Alex took over communication with the breeder, Alecia shared her location constantly and kept me updated on my baby as they travelled. I’m blown away at their customer service. I will refer them to everyone and I will definitely be a repeat customer. Thank you guys so much for all you did for us, and Kreacher.
I am very satisfied with the service provided. The driver sent me pictures throughout the transportation of my husky. He was quick and very precise with his arrival times which allowed me to plan perfectly. Highly recommend this company for transportation needs! Thanks again!
They delivered the pup safe and healthy with no issues. The only reason I am giving 4/5 stars is that there was a significant delay in delivery as one of the other dogs they were hauling became ill and they took it to the Vet for a day which caused some inconvenience on my end, but they did the right thing. The delivery team did communicate this information to us and they were good about proving status updates throughout the delivery.
Heather and John went above and beyond. They kept me updated the whole way with GPS photos and responded to all my text messages almost immediately. I never worried about my dog and my dog was so happy and healthy when she arrived. After she jumped into our arms she ran back and jumped into their arms, thank you again for what you do, you do it well 👍🏻😉😁
Thank you so much for help transporting our fur baby from LA to Houston. Jonathan is so friendly and helpful. He went to airport to pick up the dog and drove it to Houston faster than expected. Duoduo got home safe and happy. Thanks!
Mario is the absolute best! He went way above and beyond for my furbabies. We weren't able to have someone home when they arrived so Mario brought them up to our apartment (on the 2nd floor!) for us and filled up their food bowls and made sure they were comfortable before leaving. He sent videos and pictures for every stop along the trip; he made super fast time; and he even set up cooling fans in the vehicle to keep my babies cool during their travels! I would recommend Mario's services to anyone who needs to have their pets transported. He's our go-to! He truly cares about your pets! Thank you, Mario!
Fennspetshipping is very professional and reliable. They are very dedicated to the animals they are transporting and absolutely have the heart and love for the pets. I have used CitizenShipper before for other transports but Fennspetshipping has been by far the best experience. My puppy arrived safe and happy at her new home without any issues at all. They are very thorough in explaining how long it will take and what route they are taking. They are very experienced and knowledgeable about traveling and put their safety as well as the safety of the fur babies they are transporting above all else. They ensure that the vehicle is consistently at a comfortable temperature while traveling. I will definitely be using them again for any future transportation of precious fur babies. Thank you for all you do Fennspetshipping! I am glad I chose to ship through you and I know my fur baby Harmonie was glad too!
I was super nervous Transporting my Pet for the first time. Mr. Dennis was absolutely amazing and made the whole experience worry free!!
The shipment was timely and flawless. Great job!
Extremely satisfied! It was the 1st time using a transport service. Needless to say I was very concerned. I’m so glad I choose Travers Family Transport. They were very efficient and EXCELLENT communication. I received text and pictures throughout their trip. If I had any questions or concern they replied immediately. My babies were delivered as promised in excellent condition. Will definitely use again & highly recommended to anyone wanting their precious fur babies transported.