CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
14 lbs Cat from Portsmouth, VA to Fairbanks, AK (5015 mi)
Everything about this experience was amazing. I had to book at the last minute because my original travel companion could not come. Anthony was able to accommodate me. Everything was handled with extreme professionalism. Kurtis was well cared for, and brought to me in excellent condition. I am so grateful that I went this route. I feel I have made a friend for life.
30 lbs Sheltie from Baltimore, MD to Baltimore, MD (18 mi)
GREATEST EXPERIENCE. Adam went out of his way for me bc he knew my dog was dying. Not only did he call immediately but he cancelled his plans when I told him I needed him to come sooner. He and his girlfriend are a true gift to this world.
46 lbs Australian Shepher from Royse City, TX to Spokane, WA (1993 mi)
Patty did a great job and the puppy arrived safe, healthy and happy
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55 lbs American Staffordshire Terrier from Roberts, OR to Las Vegas, NV (869 mi)
Our pup had a great experience. They showed so much care and good communication! Would definitely use them again!
44 lbs Labradoodle from Burlington, MA to Irvine, CA (2994 mi)
Excellent service. the driver Antonio is very friendly, he took care my dog very well. I would receive the video everyday during the transport. I am very satisfied with the service and charge is also reasonable.
125 lbs Great Dane from Farmers Branch, TX to Morristown, NJ (1538 mi)
Haley did a great job delivering Zora. She was very communicative, made zora comfortable, and was just overall very welcoming. 10/10 will book everytime!
22 lbs Cavapoo from St. Louis Park, MN to Middletown, CT (1300 mi)
Thom was wonderful! He was so caring and responsible and responsive. I would use him many times again.
Cars and Light Trucks from Tualatin, OR to Greenfield, IN (2273 mi)
Mike has been a great help and the communication was awesome. Thank you for letting this happen. For the Carrier that was booked, Vladimir and Bryan had great communication also and timely updates on status of transport.
15 lbs Cat from Rohnert Park, CA to Hutchinson, KS (1757 mi)
Was unable to complete task
2 lbs Chihuahua from Isanti, MN to Columbia, KY (881 mi)
Wonderful service.
20 lbs Goldendoodle from Maumelle, AR to Birmingham, AL (381 mi)
I had a great experience with Linda and her daughter! She communicated during the entire journey. She was very kind, and Milo was taken care of during the journey. I highly recommend using Linda!
4 lbs Pomeranian from Eden, NC to Sellersville, PA (460 mi)
They did a great job getting our tiny pomeranian pup to us safely…they delivered him to our door step in Pennsylvania (from Eden, NC). I greatly appreciated the messages I received during their trip and travel updates.
30 lbs Cat from Delta, PA to Lawton, OK (1414 mi)
I cannot thank Robbie enough. He transported all 4 of my furry babies from Pennsylvania to TX in just a few days. Even through yuck weather. He updated me multiple times a day on their trip and I was able to view the GPS location the entire time. He made my animals feel less stressed about this journey. We had a slight change in delivery location and Robbie didn’t hesitate to accommodate us. Just a kind man who does an amazing job with animals. He became a safe space for them the entire way. I would recommend Robbie out of anyone I’ve ever used for animal transport. We will use him again every time!
1 lbs Poodle from Oklahoma City, OK to Atlanta, GA (850 mi)
Robert delivered my puppy safely- keep me updated on ETA. I would definitely use Robert again.
23 lbs Boston Terrier from New Hope, PA to Richmond Hill, GA (767 mi)
I am so grateful for Papi’s Furry Friends and cannot say enough good things about this pet transport service They handled my doggies with so much care and kindness, and I know my pets were comfortable. You can tell they truly treat pets like family and how passionate they are about animals. I loved the regular updates and photos as it gave me so much peace of mind. I felt at ease the entire time knowing my doggies were in good hands. Everything went smoothly, and my pet arrived happy and stress-free. I have used other transport services and trust me, this is the company to use!!