CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
10 lbs Cat from Charlotte, NC to Miami, FL (730 mi)
She was great! She delivered my baby safe and sound and thats the most important thing. I am grateful and Iâm glad to put my trust in her
4 lbs Australian Shepherd from Baltic, OH to Temple Hills, MD (398 mi)
He was great and got my baby delivered safely. Communication was great! Thank you again đđť
5 lbs Cat from Pensacola, FL to Bonita Springs, FL (615 mi)
Amazing transport! Super nice and punctual. Took amazing care of my kitten and I would highly recommend and use again!
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39 lbs Australian Stumpy Tail Cattle Dog from Fayetteville, NC to Mt. Juliet, TN (539 mi)
I had an outstanding experience getting my dog to my parents, thanks to Jacob. His communication was top-notch! He kept me updated with pictures every two to three hours, which gave me peace of mind throughout the entire trip. Jacob is a genuinely nice guy who clearly cares about the animals he transports. He made this whole process incredibly easy and comfortable for me, from start to finish. If youâre looking for someone who cares and will ensure you have a great experience, I highly recommend Jacob. You wonât be disappointed.
53 lbs Labradoodle from Las Vegas, NV to Cumming, GA (2010 mi)
Steven was amazing with Piper! We received constant feedback and videos with Piper - which was very nice to see. Steven has a lot of energy, very positive and just a whole vibe about him! Thanks Steven! Heâs is highly recommended- 10/10.
Cars and Light Trucks from San Antonio, TX to Batavia, IL (1171 mi)
I don't like to give a 3, especially because the driver, Pablo, was excellent... I'd give him 5 stars... he made it work in a crazy situation and kept me informed and made the delivery great. The 3 stars are for the communication from the dispatchers after booking--1 star for them. I chose this bid because the price was fair and they responded right away and promised if I flew in from out of the country to coordinate this pick up, they would definitely be able to pick up on the days I requested. However, I flew in and then they were not as responsive and picked the car up 2 days after I left. This was very stressful as I had told them the car was sitting in the driveway of the house we just sold, with a dead hybrid battery, and I needed to move it because the new homeowners were moving in. It was so stressful to receive messages saying "Don't worry, we will let you know as soon as a driver is assigned!" Especially when none had been assigned as I was at the airport heading back out of the country. Thankfully, as I said earlier, Pablo handled it perfectly, even though he had to pick it up late at night and he was not informed he needed a winch, which was the first thing I told them when booking... which made me more stressed that it was not going to work before the new people moved in. Fortunately, he was able to get the car started and moving enough to get it on the trailer. He communicated regularly and delivered the car quickly and easily. I'd definitely recommend him!
30 lbs Swedish Vallhund from Boca Grande, FL to Batavia, IL (1304 mi)
Chad was great! He carefully and kindly transported our two dogs from the sandy beaches of Florida to the snowy winter weather of Chicago--thankfully his truck can handle all kinds of conditions! He kept me informed of the progress with photos and ETAs. I highly recommend him and would happily use his services again if needed. Thanks Chad!
13 lbs Shih Tzu from East York, PA to Port Charlotte, FL (1088 mi)
This was such a pleasant experience. Lori was amazing. She kept me updated the entire trip. Thank you so much!
Pets and Animals from Coventry, RI to Virginia Beach, VA (510 mi)
Our bunnies were picked up on time and dropped off at the exact time Bill told us. We got updates and pictures during the trip. We have used Citizenshipper several times for our dog going back and forth from VA to MA. I highly recommend Billâs Transit Service and will reach out to him next time our dog or bunnies needs a ride. Thank you again.
25 lbs Saint Bernard from Theresa, NY to Meadowbrook, WV (546 mi)
K9 Kargo is an excellent transporting service. The professionalism, care of the puppies transported, communication, and reliabilty were topp notch. Recommended by far over any other transporters available.
30 lbs Golden Retriever from Hegins, PA to Winslow Township, NJ (137 mi)
Lois did an excellent transport. She arrived early. She was very communicative and kept me informed. She cared for the little boy as if her own and the price was right!
20 lbs Dalmatian from St. Louis, MO to Waterford Township, MI (552 mi)
Great experience. Kept in touch, prompt, caring and kind. Thank you so much for getting my baby to me!
5 lbs mini dachshund from Saint James, MO to Rutland, MA (1241 mi)
We were very impressed with the service provided by Wags on Wheels. From the pickup to delivery of our pup, we were able to monitor the trip though the Life360 app. The drivers did an exceptional job taking breaks with the pup along the way. They also would text us when they got near and delivered on time as promised. We would not hesitate to use Wags on Wheels again in the future. Thanks so much!
70 lbs Native American Indian Dog from Granby, CO to Rutherfordton, NC (1583 mi)
Prompt and a great communicator. Lots of updates were provided. Thanks again for getting this girl to us safely!
Boxes from Winter Park, FL to Midwest City, OK (1294 mi)
Mike was excellentâkind, communicative, and very efficient! Everything was handled smoothly and with great care. Five stars for this company. Thank you for making the transport of my items safe and stress-free.