CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Matt was great! He really cared about getting my two cats home safely and overnight(!) so they weren't traumatized. He was very professional--will definitely have him transport my pets in the future. Grateful for his help on short notice. LK
This was my first time shipping my pets and I have to say Matt was awesome. The cats arrived safely and he went above and beyond when the weather didn't corporate!! Would definitely recommend and use again!!
They delivered Violet ahead of schedule and gave me updates along the way! Super easy to communicate with and am very happy with the service!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Leanis was amazing! She was so sweet with Loki and took great care of him on his journey. She stayed in touch and shared her route the entire way. We would highly recommend her!
I’m so happy to have my kitty!!! They did so well with her and her kitty cat sickness!! If I ever need another animal transported I will be using them again :))
My experience was nothing but great. Traci went above and beyond to make me and my pet feel less anxious about everything. My cat was in great hands and handled with lots of love and care along the way. Traci was amazing 😻
Very friendly great communication and understanding drivers!
Super kind folks. They seem to genuinely care about the animals they transport. They had to stop overnight due to inclement weather, they let our dog sleep in the hotel bed, made her feel nice and comfy. Really appreciate their updates, shared gps. Will use again.
My experience was one of the on a good note story. From Farmington NM to Danbury CT the cost was fair and completely reasonable. The weather and road conditions weren't ideal to travel for anyone, but to help me rescue 3 pups Tee Rex LLC was there. Not only was my service exceptional, but they delivered the 3 safely and comfortably a day ahead of what I would have expected as reasonable travel. Best experience I think I could have had.
JoDee was outstanding in every way! Very responsive at every step in the process, caring and kind, safety-minded, responsible. She did everything she said she’d do, was prompt in pick up and delivery, sent updates and pictures of my pet every day, kept me informed of location by sending screen shots of her GPS. I can recommend her very strongly, completely and without hesitation or caveat. If I ever have need for pet transport in the future, I will call her first! First rate!
JoDee was great! Our little terrier was nervous taking off with a stranger, but she was so patient with her. She stayed in touch with us and with the person on the other end. We would highly recommend.
Great price, great communication & they accommodated to our needs. I will definitely use their service next time we move. Thank you!
It’s clear Suzanne has a passion for animals! She was not only on time but early in picking up Daisy. She delivered her promptly the next day and clearly bonded with Daisy. She helped me rescue her and I am forever grateful!
Amazing communication, kept my dog happy on a long journey and came very fast. Awesome service and will use again.