CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
25 lbs Beagle Mx, Chihuahua Mix from Seattle, WA to Las Cruces, NM (1648 mi)
They were amazing! Took great care of my pups and sent tons of updates along their travels. This was my first time doing a pet transport and I was really nervous and they exceeded all my expectations! Would recommend to anyone moving their pet across country!
10 lbs Australian Cattle Dog from Portland, ME to Queens, NY (311 mi)
Natalie was great! She picked up my puppy on time and sent me periodic pictures and status updates throughout the entire trip to deliver the puppy. I highly recommend working with her!
102 lbs Pitbull from Phoenix, AZ to Baltimore, MD (2297 mi)
He was very attentive. Shared his location with me, sent multiple photos and messages about how my dog was doing along the way, and was very sweet to my dog as well.
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20 lbs Cockapoo from Philadelphia, PA to Bristol, VA (531 mi)
i’d never gotten a pet delivered to me so i was kind of nervous but i am extremely satisfied. arthur kept me updated and got my cockapoo here in the fastest manner with such short notice. they even brought him in the pouring snow. the kindest people.
15 lbs Keeshond from Meeker, CO to Exeter, NH (2251 mi)
Rob did a fantastic job getting my puppy to me ahead of a major storm. Thanks again
65 lbs Plott Hound from Bay Village, OH to Louisville, KY (342 mi)
Excellent service! Sent pictures of our pet during the ride and kept us updated on the travels. Highly rated.
22 lbs Goldendoodle from Sacramento, CA to Mahwah, NJ (2814 mi)
From the first email to dropping off our dog, A Couple of Paws was professional, courteous and communicative. Everything was perfect. They transported our dog from CA to NY in just over two days! Highly recommend their service.
70 lbs Labradoodle from Bay Village, OH to Chicago, IL (338 mi)
Professional work. On time, kept us updated for the entire trip.
10 lbs Cavachon from Pittsburgh, PA to Jersey City, NJ (364 mi)
Thank you so much for bringing our dog and cat back in a blizzard day! Angela is very responsible and respond to our questions very quick!
54 lbs Labrador Retriever from Irvine, CA to Elmwood Park, NJ (2775 mi)
We had an amazing experience with Couple of Paws! They safely transported our two girls coast to coast in just two days, and both dogs arrived happy, relaxed, and in great spirits. Brianna and Caleb were absolutely awesome — you can immediately tell how much they genuinely love dogs. Our pups took an instant liking to them at pickup, which gave us so much peace of mind. They were extremely communicative, sending photo and status updates three times a day, and they picked up and delivered exactly on time as promised. They truly went above and beyond for our senior lab — helping her in and out of the car, administering her medications, adding special treats to her food to make sure she ate well, and ensuring she was comfortable and content the entire journey. We will definitely be using Couple of Paws again and highly recommend them to anyone who needs fast, reliable, 5-star pet transport services. Brianna and Caleb will treat your pets as if they were their own!
4 lbs Cat from Rogersville, AL to Stilwell, KS (619 mi)
I would recommend these 2 over and over! Excellent communication, prompt pick up time and sent pictures along the way. I love that they shared their location so that I could plan for when I needed to be home to meet them as well. 10/10 would recommend!
15 lbs Alaskan Malamute from Argyle, TX to Salt Lake City, UT (1374 mi)
Delayed two days, then cancelled on us last minute and said didn’t want to do the trip and wasn’t feeling well and worried about traffic delays. Really frustrating situation
65 lbs Great Dane from Lincolnton, NC to Jordan, MN (1227 mi)
Jayne was exceptional and exceeded my expectations. She communicated through the entire trip with a live map, lots of pictures and videos, and text updates. I would recommend her for any pet transport and would be happy to use her again!
116 lbs Catahoula Leopard Dog from Pierz, MN to St. Louis, MO (635 mi)
I was very nervous to put my trust in someone to travel with a beloved pet for 1800 miles. Changing their world completely upside down. And I could not recommend Staci enough. She kept in touch with me the whole time as my baby was very wary and she did her best to get here as soon as she could because my girl did not pee or poo. Seriously Staci thank you
90 lbs Goldendoodle from Belmont, NC to Windham, NH (925 mi)
Jacob did a great job and the dog was delivered promptly