CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
48 lbs Siberian Husky from Los Angeles, CA to Fort Lauderdale, FL (2710 mi)
Steven was great!
35 lbs Brittany from Sargent, NE to Weatherford, OK (600 mi)
They did a wonderful job. Communicated very well, and delivered as promised.
90 lbs Great Dane from Poway, CA to Carmel Valley, CA (433 mi)
Cara was absolutely AMAZING! She was so professional, responsive and a great communicator. My dog was transported very comfortably and she provided updates all along the way. I HIGHLY recommend Cara’s FIVE STAR service. Thank you so much for everything!!!!
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32 lbs Pitt Bull Terrier from Compton, CA to Charlotte, NC (2434 mi)
PAUL KIDNAPPED MY DOG! HE MARKED HER AS DELIVERED BUT SHE IS NOT HERE WITH ME AND HE IS REFUSING TO COOPERATE! PLEASE HELP! HE IS THREATENING TO TAKE HER TO A SHELTER!
34 lbs Miniature Schnauzer from Monticello, UT to Harvard, NY (2158 mi)
Absolutely wonderful job from day one. They were in constant contact from even before pick up and all during the trip. My puppies were very happy with Travis. Even after delivering them, they checked back to see how they were doing. Wonderful company and I highly recommend them to everyone who wants caring people to move their fur babies. Thank you both so much. Darlene Fenescey
90 lbs Cane Corso from Pittsburgh, PA to Terre Haute, IN (436 mi)
These two went above and beyond for my sweet puppy. I couldn’t have asked for more! 10/10 would recommend to anyone needing an animal courier!
19 lbs Great Pyrenees from Watts, OK to Surf City, NC (1169 mi)
Sam was great he sent multiple updates and was very helpful and I could tell when he dropped my puppy off that she was very happy and liked him a lot I recommend him highly!
30 lbs Border Collie from Las Vegas, NV to Minersville, UT (219 mi)
Had a great experience!
84 lbs American Bulldog from Salisbury, NC to Carneys Point Township, NJ (473 mi)
Jacob is very punctual and is very respectful when it came to making my bulldog comfortable. Jacob made sure my dog was safe and comfortable he stopped a few times to walk Biggie and and feed and gave him water. They played and made selfies 🤳 .Jacob if you are reading this thank you so much for who you are and being patient ❤️
4 lbs Yorky terrier from Vanceburg, KY to Fort Pierce, FL (980 mi)
I booked with him. I paid the deposit and then he never answered my phone or text messages. He is not reliable.
5 lbs Pomeranian from Paris, TX to Colorado Springs, CO (770 mi)
I really hard a great experience with this transporter. He was super friendly, professional, and clearly cared about making sure our pup was safe and comfortable. Even with some last-minute changes, he stayed flexible and easy to work with. Communication was great throughout he kept us updated during the trip, which gave us a lot of peace of mind. Our dog arrived safe, happy, and calm. You can tell he really knows what he’s doing and genuinely cares about the animals he transports. If you’re looking for someone reliable and kind to transport your pet, I highly recommend him. Couldn’t have asked for better service!
34 lbs Goldendoodle from Edmonds, WA to Mesa, AZ (1547 mi)
First time user and very happy with Crystal. She was very professional and kept in contact with us during the trip, and was very punctual. Very confident with her service and will use her again.
15 lbs Maltipoo from Spring Mills, PA to Revere, MA (431 mi)
⭐️⭐️⭐️⭐️⭐️ I’m beyond grateful for the amazing care and attention given to my puppy during his trip from Pennsylvania to Boston! 🐶💛 I was updated the whole way with pictures and messages, which made me feel so comfortable and at ease. You can truly tell they love what they do and treat every pet like their own. My pup arrived happy, clean, and full of love! It’s clear they take great pride in providing a reliable and compassionate service. I would absolutely use them again and highly recommend them to anyone needing trusted pet transportation! Thank you Todd for bringing such happiness directly to my front door!
53 lbs Labrador Retriever from Greensboro, NC to Seattle, WA (2771 mi)
Tina was great!
90 lbs Boxe from Concord, NH to Batavia, NY (398 mi)
Had a great experience. Transport was polite, professional and flexible to meet my schedule. They took great care of my dog. Vehicle and crates were clean.