CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
My experience with Ms. Riner was awesome, she kept me updated of the trip and sent me pictures of my fur baby’s journey. She provided outstanding service and I would recommend her to anyone for efficient service.
Great service and person
Crystal and Kevin are fantastic! They worked very hard to get our puppy to us in spite of airline delays. Kind and efficient! They will fly your pet with ease and go the extra mile to ensure a great experience for all! Highly recommend! Thank you, again, Crystal and Kevin!
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Thank you so much for taking care of my dog and delivering it safe and in super quick, Las Vegas to Raleigh NC in less than 3 days. Baby is happy to be with me again! I highly recommend you guys to anyone!!! Thank you so much :)
Camille did a great job as she communicated along the way. Arrived on time. Highly recommend Camille.
Excellent service and effective communication before and during transport — including picture updates. We would book with them in the future!
Emi is amazing. I would highly recommend her services. She is more than a transporter, she is extremely knowledgeable, helpful and kept me posted the entire trip. She traveled through severe weather to get our new puppy home. With her, I had peace of mind that our puppy was in very good hands.
Very reasonably priced, kept us updated with pictures and video.
Very responsive and easy to work with!
Adam kept in touch and sent daily video clips of our dog during stopovers on the trip. Upon arrival she appeared healthy and in good spirits! Thans for the service!
Kept up updated with my pup and fair with pricing !
They were amazing to work with. Helpful and patient with my schedule. Sent tons of updates and pics. Monitoring her mood and behavior. Then very professional, polite, and personable at pick up! Will absolutely use their services again!
Monica and Randy were fantastic. Outbid the other shippers and delivered five star service. Four puppies were rescued and they delivered them all across the west with superior communication every step of the way. I could not recommend them more for their professionalism and ease in doing business with.
We had a great experience with Janet! It was our first time shipping our pups with someone so we were nervous, but Janet was super communicative the whole time and made us feel very comfortable. I wouldn’t hesitate to hire her again in the future!
Peter was exceptional and the experience far exceeded our expectations. Our Jindo mix is almost 16 years old and we were very worried about the long journey from LA to upstate NY. Peter was so great with him right from the very start. We loved the regular updates and sweet observations he made about our boy - and the pictures he sent were just beautiful. It felt more like he was with a good family friend. Our boy arrived right in time, happy, safe and regulated. We’re so grateful and highly recommend Peter.