CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
They took good care of my dog even when she had a car sickness. Thxxx a lot!!
Mannie has been great! Very responsive, and attentive. Kept us updated and constantly sent us pictures and videos showing the feeding times. You will have 24/7 GPS access to see the progress. Very trust worthy and friendly.
Really awesome people to work with. 200% recommended. Very professional and very helpful.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Very detail oriented and organized. Plan to hire again. 👍
B&L Lively transported my 10-year old Standard Poodle to and from Aspen to Florida. They took photos at every break, fully charged her GPS and took frequent 4 hour and meal breaks. They kept me informed of her location frequently. They more than met my expectations & my poodle loved them. I am very pleased with their excellent service and will definitely use them again. Highly recommend.
Sue was an incredible transporter! Timely, professional, very kind to my puppy and very knowledgeable about dog's needs. Highly recommended. Kept me apprised of journey. Thanks so much!!!
Perfect delivery! Even cleaned up my baby who had a bad accident in the crate during transport. Would definitely use her again :)
Highly rated!! Got our puppy here safe and sound
Lois was awesome. Knocked out a long drive and showed up with a smile and our new puppy. Would recommend her to anyone. Thank you Lois.
Joe was absolutely awesome. Not only did he bring my Ivy to me safe and sound, but made sure to update me throughout the days periodically so I would know exactly where they were. And he was very affordable compared to a lot of other people/companies I came in contact with. I will definitely be using his services in the future. If you need to find someone to transport your baby look no further. Joe is the person to go for! Thank you so much!!
On time! Always communicate ! Great rates! Trustworthy! No complaints at all! They will even accommodate certain reason situations ! Im always choosing them !
Jon was fantastic the entire way! He was responsive and friendly and shared his location the entire way along with pictures of Clarence. He made sure that his needs were met throughout the trip and delivered him safely and sooner than anticipated. I couldn't have gotten him home without Jon's help and I hope to see so many more great reviews and stories to come!
First time using this service. Would recommend. Dale was great with Shadow sending updates and videos.
In the 2 month window we have consistantly checked in with Ms.tonica regarding the move and if she needed any accommodations that would help make the transition more smooth. She would reply with brief messages and give no updates regarding anything moving forward with the until the day of that we scheduled for pick up, she stated that her home was burned down and she was 10 hours away and that we just woke her up. We understand her drastic situtation but she didnt give no heads up and didnt even call us to let us know that the pick up we scheduled more then likely would be canceled, she stated she has "anxiety and she will still do the move and yet continuously telling us to find a new driver "just in case" She soon said that she would give us a refund if her services where no longer needed. We requested the refund, sent 3 messesages, and called her 3 times about the refund, and soon the smooth conversation we had have came to an end with her no longer responding to out messages.
Awful service- changed plans multiple times, said their car needed fixing and then demanded payment before delivering the dogs safely, and then cancelled on me day of pick up. Very rude via text and ignored my calls on purpose. Please do not trust this lady, she’s extremely unprofessional, rude, and said she hates this business and is over it.