CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
17 lbs Cat from Daytona Beach, FL to Fort Valley, AZ (2109 mi)
My father passed away a few weeks ago, leaving his sweet kitty, Tokyo, behind. My sister that lives in Arizona wanted to adopt Tokyo so we needed to figure out how to get him from Daytona Beach, FL to Flagstaff, AZ. After setting up a request on CitizenShipper, I had 21 bids from people wanting to transport him. I chose to hire Christina and her husband and Iām so happy I did. Her credentials stood out from the rest. She also transported Tokyo and only Tokyo. He was a VIP! Unlike other transporter who transport multiple animals at once, she only transported Tokyo so he wouldnāt be traumatized. We were able to see her route as she traveled across the country and she gave us frequent updates and photos all along the way. She and her husband take turns driving non-stop so it the fastest ground transport possible. She picked Tokyo up on Wednesday morning and he arrived at his new home Friday evening! It was an amazing experience and I would hire her again in a heartbeat!
50 lbs Great Dane from Washington, DC to New York, NY (244 mi)
Helpful
14 lbs Cat from Jersey City, NJ to Jacksonville, FL (935 mi)
Fetch and Fly service was Top Tier and First Class service! The Driver was very personable and treated my cats like royalty! Kept me informed along the way until they reached their destination! Highly Recommend!!!!
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Furniture from Los Angeles, CA to Miami, FL (2747 mi)
Good communication
90 lbs Great Pyrenees from Austin, TX to Troy, NY (1863 mi)
We recently hired Robbie to transport our Great Pyrenees from TX to upstate NY. Robbie was communicative in the planning process, prompt in picking up, and had everything ready for a comfortable trip including some nutritional treat in case our dog became too anxious to eat. He share his location throughout the trip, as well as photos at each stop and each morning. He gave our dog lots of love and snuggles, delivered early (with our approval). We are thankful a smooth trip and the loving care he provided during the transition.
10 lbs Cane Corso from Texas, TX to Detroit, MI (1155 mi)
Rick is a great guy, transported my 8 week old puppy safely.
60 lbs Labrador Retriever from Morristown, NJ to Fort Lauderdale, FL (1266 mi)
This was a fabulous experience. Pam did a great job and took excellent care of my boy. Thank you Pam we will definitely use your service again!!
20 lbs Standard Poodle from Joshua, TX to El Paso, TX (619 mi)
Transporter Carey was so accommodating and amazing! Outstanding service I would highly recommend! His patience and care for our puppy was exceptional. Thank you Carey! I will contact you in the future. Happy with your job performance. Blessings!!!
71 lbs American Bully from Lakeside, CA to Stockbridge, GA (2147 mi)
This was a great experience! They are absolutely amazing people. They arrived faster than we expected to pick up our dog and kept us updated the entire trip with photos and messages, which gave us so much peace of mind. They safely transported our dog from California to Georgia in just 4 days, and he arrived safe, healthy, and happy. Their pricing was very fair, and the service was outstanding from start to finish. You can truly tell they care about the animals they transport. We will definitely use them again if needed and highly recommend them to anyone looking for reliable, trustworthy pet transport.
15 lbs Maltipoo from Denver, CO to Spokane, WA (1099 mi)
J&J made the process of relocating my elderly mother-in-laws dog seamless. They communicated well all along the transport, providing photos, tracking and clear messaging. It allowed everyone involved comfort in knowing this was being done professionally.
All other items from Groton, CT to Gainesville, FL (1132 mi)
Bill was fast, friendly, and professional. Highly recommend him!
71 lbs Golden Retriever from Dallas, TX to Edwards, CO (981 mi)
Rosie was well cared for and arrived happy. It was the perfect way to get her to our vacation home!
90 lbs GermƔn Shepherd from West Caldwell, NJ to Miramar, FL (1282 mi)
Lori was excellent from the first time she contacted me with clear and detailed explanation of the process. She arrived to Florida well and on time with my German Shepherd, I highly recommend her and the service she provides, thank you Lori!
48 lbs Bulldog from Redmond, OR to Reedsport, OR (212 mi)
Very Satisfied. Highly Recommended! Went above and beyond to help me with transporting a Bulldog in a family crisis situation and short notice. Displayed a lot of passion for her services. Thank you, Kat!
76 lbs Rottweiler from Los Angeles, CA to SeaTac, WA (1132 mi)
She is really awesome, easy to communicate and a very lively person. She was on time and made it super smooth. I highly recommend her