CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shared their location with me so I could track the whole drive!
She did an amazing job communicating and took such good care of my puppy! Thank you
I cancelled. He seemed very nice but wanted me to send 40% down of payment to one of two places on cash app or paypal. Each had a different name that was not his and he could not tell me who they were. He told me he worked under "DROPOFF" company but I called them and they said they do not operate in this way. This driver did show me his license but his payment methods were very unsavory and he could not explain who or where I was sending money to. I would be cautious. I cancelled because I did not trust how he wanted to be paid and was not going to send money to weird email addresses on cash app or paypal. He may be legitimate but his payment methods are not.
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Melvin couldn't have been nicer. He was flexible, efficient, and did a great job delivering our unique dresser from the city to the country. I highly recommend him for your transport needs.
Great communication!! As a first time shipper I was a little nervous but she made me feel so optimistic about the process. She was so sweet with my pup and very responsive.
Service was exceptional! I highly recommend. Very professional and super friendly. Provided a safe and comfortable ride for my puppy. And also delivered with loving care.
Ginger did a wonderful job for us, getting our much loved boxer to the Denver area. Really she kept us totally informed and sent pics and was so kind and caring to our girl. Thank You Ginger. You really did a great job for us !
It was our first experience and the best we had updates every question was answer very nice and awesome thank you so so much for bringing our baby home
Amazing!!! Great communication very professional and kept all promises from beginning to end of the trip highly recommended!
They were very transparent along the whole way and provided me updates regularly on my puppies well being I would definitely book with them again in the future if needed !
everything was perfect.
5 Star Pet Relocation Services is amazing!!! I was sent almost 30 different messages from different people and companies willing to drive my dog Nala from Florida to New Jersey and narrowed it down to 5 Star Pet Relocation Services. One for their previous reviews and photos, second for their certifications and prices, and third for the immediate assurance they gave me via chat for all my questions. Once booked I was in constant contact with the owner and the driver of 5 Star for Nala until she arrived. The driver got her here faster then I could have imagined and most importantly safely and happy! As someone with anxiety for any and everything that goes on with my dog I tell you don't think twice and move forward with 5 Star Pet Relocation Services.
Where do I even begin! I was so hesitant to have to ship my 8 week old puppy from Houston, TX to New York - never mind with a stranger… and not to mention extremely last minute (2 day notice) From the second Sam messaged me I knew he was a great fit. He put my mind at ease almost immediately and I knew my Maggie would he in great hands. Sam started a group text with everyone who was involved with flying my puppy to NY, shared his flight info immediately, and even gave us the ability to GPS track him once he picked up our puppy! He texted the whole entire journey from Leaving his house to arriving in NY. Sam was incredible from start to finish and we could not recommend him anymore!!!
Professional driver with a nice large van. Will be happy to use them again.