CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Pet Odyssey Transport did an incredible job transporting our pets! They were able to reach out to me and pick up my pets within minutes. They have a wonderful set up and provided safe and comfortable kennels for both my cat and my dog. They stayed in contact all throughout the journey and gave me regular updates. My pets reached their final destination earlier than expected too! Amazing service and amazing company!!!
Mark was awesome! He transported our Bernie from KS to Ohio in 1 day! He truly is the best. He took such good care of everything. If you are looking for an excellent person who truly cares - you just found the best!
I was delighted with the transport. They were flexible on their timing. Tom was cheerful and friendly. He even sent a picture of the puppy with his new owner.
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Excellent service and communication! Would highly recommend her to anyone needing something hauled.
Great communication. Flexible and easy to work with. Item was well packaged and secured in vehicle. Friendly, timely and honest. I would highly recommend this shipper.
Never Eat Soggy Waffles was one of the best things that happened to us during our move. We have two cats and needed to transport them from Eugene Oregon all the way to Festus Missouri. Originally thinking we would need a Uhaul, we weren't sure how we would comfortably transport our babies. After some digging in Google, I found CitizenShipper, which lead to finding this wonderful company. Both women not only were incredibly professional, they were also reliable, friendly, and incredibly caring to not only our kitties, but to us as well. From the moment we agreed to work with them, to the time of drop off, we were well informed about every detail. They were incredibly thorough, making sure they knew everything about our cats, and making sure we knew everything about the process. The day they came to pick up the cats, they took time to make sure both my cats were comfortable for the trip ahead. They even consoled me when I broke down in tears over their departure. Every night we received updates via text, pictures and videos. We saw how much kindness and care was going into every drive and every stop for our fur babies. They made sure the cats had their favorite foods, favorite toys, and got all the scratches, pets and love a cat could hope for. During our moving process we had our fair share of hiccups, and even though it wasn't part of their job, they even took time to comfort me, as if they were old friends of ours. If I could give 10 stars, I would. If I could give a bigger tip, I would. These women deserve so much more than I could give for all they did for my family. We wouldn't be a whole family again without their help! If you have a move ahead, whether it's cross country like ours or even the next town over, I would recommend Never Eat Soggy Waffles time and time again.
Absolutely recommend and will use them again.
Great transporters! They take great care and have great communication. Will definitely use them again!!
My experience was beyond what I expected! I am so happy with this service! There was excellent communication and constant updates with photos and videos. I could tell how much my pup was enjoying his time and comfortable. Amanda truly helped ease so much of my anxiety about this trip. I’m so grateful for the excellent care that my pup had on his trip and I highly highly recommend her!
Zac was amazing! Plenty of communication before and during an overnight trip, absolute professional and made me feel very comfortable with my choice. Thank you very much!
Great! Ty Rick!
Natalia was amazing. Her transport vehicle was clean, organized and comfortable for my 4 pets she moved for us. Natalia communicated well and provided photos along the journey. I would highly recommend Natalia for any shipping needs.
Great couple! I hired Lorin and would again if I need to. First of all they are very reasonable and willing to negotiate a fee that would work for both of us. Odie (our dog) took to him right away that in itself was comforting. Lorin kept me posted with pictures and texts as the trip progressed. Odie arrived safe and sound. Thank you again Lorin!!
Communication On time Safe delivery
Was able to use turn his boat trailer into a flatbed to haul some boxes I needed delivered. He rigged everything secure and it got it its destination. would hire again for sure