CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
61 lbs Goldendoodle from New Rochelle, NY to Flagstaff, AZ (2334 mi)
Shawn and his brother were great! Very communicative and my dog was well taken care of
70 lbs German Shepherd Dog from Kansas City, MO to Minneapolis, MN (436 mi)
Very flexible and willing to accommodate any more specific pet needs. Our move became severely delayed past our original plan and they worked with us every step of the way to ensure our dog was taken care of. Thank you for being the only part of our move that went right!
4 lbs Cat from Fincastle, VA to Gretna, NE (1112 mi)
Emanuel was very commicative and kept me updated at all times. My pet was delivered in a timely manner and had been cared for wonderfully.
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12 lbs Mixed Breed from Colorado Springs, CO to Carmel, IN (1090 mi)
Osman was prompt, punctual, courteous, friendly, and good with my dog, Chewy. He gave me enough time to plan for his pick up and treated my dog very kindly by giving him water, food, and let him sit in the front seat at times. He continuously gave me picture and location updates and delivered Chewy in a timely and professional manner very safely.
54 lbs Dogo Argentino from Cape Coral, FL to El Sobrante, CA (2953 mi)
Great service, we are able to work with our times . Thanks again
28 lbs Mixed Breed from North Las Vegas, NV to New Britain, CT (2615 mi)
She was delightful to deal with. She sent pictures every morning with an update. She liked the dogs and made good time on the long distance delivery. I would definitely use again
25 lbs weiner mix from Decatur, GA to Los Angeles, CA (2187 mi)
I had to cancel at the last minute but they were understanding and assured me that I'd get full credit when I reschedule.
7 lbs Cat from Asheville, NC to Dunwoody, GA (188 mi)
I had an exceptional experience with Cynthia. She provided outstanding care and transportation for my cat, demonstrating both professionalism and genuine compassion! During a particularly difficult time for me, her support was invaluable, and her rates were extremely reasonable. It's clear that she truly cares about the well-being of the animals she works with. I would not hesitate to use her services again or recommend her to others!!
30 lbs Siberian Husky from Superior, WI to Frisco, TX (1073 mi)
Great service. Gave me updates along the way, and worked with me a bit due to my phone issues.
64 lbs Akita from Miromar Lakes, FL to St. Louis, MO (1164 mi)
Very happy with service
130 lbs Mixed Breed from Fiddletown, CA to Lewisburg, TN (2326 mi)
Paul is amazing!! Paul transported my two very large Anatolian shepherds from CA to TN. We received updates and videos the entire trip. They arrived safe and sound. I highly recommend Paul if you plan on transporting your pet anywhere. He’s a great guy and loves animals.
45 lbs Mixed Breed from Spring, TX to Augusta, GA (932 mi)
I was hesitant paying a deposit upfront but I read the reviews and really needed help at short notice. I was pleasantly surprised and had such a great experience! Luis is such a genuine person, communicates well, and was great with our dog! We received updates and photos along the way. I highly recommend him!!! Will definitely use his services again 😊. Very thankful 🙏🏾!
Pets and Animals from Baltimore, MD to San Antonio, TX (1657 mi)
My cockatiel was transported across the country. He was well cared for with video and photos provided with updates and calls to talk with my bird. He arrived on time despite storms. My cockatiel had a good rapport with this shipper.
10 lbs Chinese Crested from Soddy-Daisy, TN to Cochran, GA (253 mi)
Michael was the sweetest! He delivered my baby safe and sound! And she was as calm as could be. He made sure to communicate the entire time and answered every question honestly and quickly!
60 lbs Cat from Birmingham, AL to Philadelphia, PA (882 mi)
Had a booking schedule, the service was cancelled last minute. They were unreachable for days despite my many messages and calls. I’m still waiting to hear back and receive my refund going on 4 days later…