CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
23 lbs French Bulldog from New Hartford, NY to Naples, FL (1433 mi)
Fantastic service, super friendly, and keeps you updated very well!!
72 lbs Labrador Retriever from Tarpon Springs, FL to Portland, OR (3065 mi)
Richard delivered Max, our lab, safe, on time and happy from his long journey from Tampa Florida to Portland Oregon.
46 lbs Golden retriever mix from Bowling Green, OH to Sanibel, FL (1247 mi)
Donna has been absolute joy to work with, and I think my dog Molly fell in love with her. She has outstanding qualities on both the dog front and the people front. Her warmth and caring for details (eg proper dose of Mollys medicine showed the kind of professionalism you only hope you can get. It was a wonderful experience and we will rely on Donna for future travel.
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65 lbs Golden Retriever from Los Angeles, CA to Springfield, IL (1939 mi)
James was amazing. He kept us up to date with photos the whole time. Was very easy to communicate with and I would highly recommend him. James transported our dog from California to Chicago so it was 2 full days and Buff the dog had a great time!!
40 lbs Cattle dog mix from Albuquerque, NM to Jacksonville, FL (1751 mi)
My family including my cattle dog Samora had a great experience with Kara and her brother Drew. They are truly animal lovers who are highly committed to their calling. I highly, highly, recommend them. Thanks to them our dog was safely and lovingly transported from New Mexico to Florida!
51 lbs Lab bully mix from Portland, OR to Las Vegas, NV (970 mi)
They were awesome!five starts in my book
14 lbs Cat from Las Vegas, NV to Olathe, KS (1360 mi)
Fast delivery and my cats were safe.
33 lbs Catahoula Leopard Dog from New Castle, DE to San Antonio, TX (1733 mi)
Great delivery and communication through out the whole trip and came thru last minute for unexpected trip. On time and prepared. Will recommended for sure!
28 lbs French Bulldog from Port Charlotte, FL to Kennebunk, ME (1508 mi)
My pet did not return with the belongings I sent with him.. The blanket, his meds and a special note did not arrive. Additionally, several more stops were made which made the trip even longer than expected. We even offered to pick the pet up and meet in Mass. but that wasn't an option. Would be sure to ask about travel time before booking this driver.
70 lbs German Shepherd Dog from McKinney, TX to Carbondale, CO (868 mi)
I would not recommend Robbie for anyone transporting a dog. Robbie went offline and failed to communicated on numerous occasions. My female dog arrived with concerning medical issues.
8 lbs Cat from Warwick, NY to Cincinnati, OH (656 mi)
London did a great job. Kept us informed every step of the way. Picked up and delivered when she said she would be there.
26 lbs Standard Poodle from Fayetteville, AR to Naples, FL (1316 mi)
Completely satisfied, everyone was hospitable and professional all the way around. Will use again for sure.
60 lbs Terrier Mix from New York, NY to Decatur, GA (880 mi)
Seamless service
35 lbs Soft Coated Wheaten Terrier from St. Louis, MO to Waynesville, NC (580 mi)
Great experience. Very professional. Very safe. Your pet is in good hands!
55 lbs bernadoodle from St. Louis, MO to Naples, FL (1181 mi)
Helene was wonderful! She worked with us flexibly on pickup and drop-off and our Bernadoodle and Shichon loved her!