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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Wonderful experience getting our puppy across the country. Would highly recommend Pups On A Plane.
Great service
In the end they seemed very reasonable priced! They hands down are the best at what they are doing. I shipped a puppy to my friend the whole experience was very easy. They updated me during trip. Plenty of potty food and treats. Best of all they treat your puppy like itâs their own fur baby!!!
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Weâve used Pups on a Plane flight service multiple times to transport our pups to their new homes and we couldnât be happier with the service we receive! They send photos and update any travel changes regularly. If you need a pup to fly, Pups on a Plane is who you need to contact!
Matt was amazing! We had to rehome our Frenchie puppy and we were brokenhearted! He made the experience so much better with his kindness and compassion. He customized the ride to make sure that Maddie was comfortable and was in touch with us every step of the way, even letting us know when he hit traffic, etc. I felt very comfortable with him and knew that she was being very well taken care of. He sent pictures so that we could stay in touch. It also made me feel good knowing that he has veterinary experience and truly loves animals! His set up in his car was so perfect and I know that Maddie was comfortable every step of the way. I would highly recommend I recommend this company to anyone needing to transport a pet.
They drove 15 hours, all night, to deliver our puppy Christmas Eve morning. It was a huge surprise for my 3 kids. I would recommend 100 times over. Thank you Joyce!!
Amazing transport of 3 dogs. Matt and his associate were absolutely wonderful. He kept in contact with me, always quick to respond to any questions I had, as I was nervous about them being transported by anyone other than my father, who passed earlier this year. All 3 arrived safely and in great spirts. 1 of the dogs is older and very large with some health issues and he handled her with such care. I will definitely call on him again if the need arises.
This was our first time ever transporting our pets across country. We had no idea what to expect. Melicia and Deja were so friendly, helpful and made the experience a breeze. They regularly kept in regular communication and provided us video updates on how our pups were doing throughout various pit stops and stays. Not only that, they arrived with our pops within the hour of our arrival to our new home. If we ever had to ship our pets again, no question, we would choose and recommend NESWT.
Thankful for all of the updates and pictures.
Highly Recommend Angel Transportation! I cannot thank Jacqueline and Anthony from Angel Transportation enough for the care and compassion they showed while transporting my brotherâs dog, Kiya, from Denton, Texas, to Calumet City, Illinois, just days after my brother passed away. Kiya was deeply grieving and very apprehensiveâshe wouldnât eat and spent most of the time lying down. Anthony and Jacqueline went above and beyond to ensure Kiya felt comforted during the long trip to her new home. They thoughtfully asked for something of my brotherâs or his favorite song to help soothe her. They also inquired about Kiyaâs favorite treats to keep her calm. Anthony showed incredible patience and care, getting Kiya to eat and making her as comfortable as possible. He sent frequent updates and pictures throughout the journey, which gave me immense peace of mind during such a difficult time. Their attention to every detail allowed me to focus on my brotherâs homegoing, knowing Kiya was in the best hands. Angel Transportationâs service was nothing short of amazing, and I wholeheartedly recommend them to anyone in need of pet transport
Good communication, delivered promptly, fair pricing
Quick turnaround, very knowledgeable and friendly!
Great communication and lots of updates during the trip. I appreciated their flexibility, very professional, and dog arrived happy. Would recommend to anyone.
Delivery of our rescue dog was safe and in great condition. Would definitely use this transporter again.
I honestly donât even have the words to express how much Samantha means to me after what she did. My mom recently passed, and this was my first Christmas without her. Itâs been so hard, and I just needed my dog, Chloe, with me more than ever. Samantha made that happen. She went out of her way to pick up Chloe and drive her to me, even though it meant traveling during the holidays. She didnât just get the job doneâshe made sure Chloe was safe, comfortable, and loved the entire time. And on top of all that, she got Chloe to me early Christmas morning. I canât even describe what it felt like to wake up and have Chloe with meâit was exactly what I needed to get through such a tough time. Samantha isnât just incredible at what she does; sheâs thoughtful, compassionate, and truly understands how important our pets are to us. She treated Chloe with so much care, and she treated me with so much kindness during one of the hardest times of my life. If youâre thinking about working with her, donât even hesitate. Samantha is amazing, and Iâll never forget what she did for me.