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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Excellent communication and service!
We are so thrilled that we hired Chris (Pupcation LLC) to do a white glove pick up and delivery of our cat, "Little Baby", half way across the country. From the day we hired him through pick up, in transportation and after delivery his service went above and beyond our wildest expectations. He made an effort to involve us prior to pick up with all pertinent questions being asked and answered in both directions. He was timely in his pick up, made arrangements for Little Baby to be totally comfortable in his vehicle, and had many options to keep us informed of where he was at any moment on the trip and let us view, Little Baby should we desire. He made stops every two hours to give our cat a chance to relieve and eat. Contacted the end party where he was and when he would get there. LITERALLY FOLKS this was beyond white glove if that is possible. I do know that 5 stars is not nearly enough to express how we feel this entire transaction went. THANK YOU CHRIS!!
Hands down our transport with Ashely & Michael deserve a glowing review. They transported all 5 of our fur babies across the country. I didn’t want to drive 20 plus hours in a car with them. They did it for me!!!! If you’re considering them as a vendor DO IT ….. BOOK NOW! Thank you SFT for your outstanding service. We will definitely keep your contact and tell all of our friends. 💗🙏🐾
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Thank you for such amazing and fast delivery! All my stuff got delivered without hassle :) if i could give 5000000 stars out of 5, I would! I booked yesterday and got my stuff today! And he was super kind, friendly and understanding... He didn't mind waiting when I was not at home at the time of the delivery. Definitely take his services without even thinking about it! Definitely would 100000 % recommend.
Kay was amazing! Very professional, she said what she was going to do and did what she said. Kay sent photos and videos of my dog along the way and gave me multiple updates each day. I was able to track her progress on my phone toward an on time arrival. My dog clearly liked Kay and enjoyed their roadtrip. I highly recommend Kay and I am happy to be a reference for anyone who has questions. I will use Kay again if I ever need cross country pet transport. Thank you CitizenShipper for connecting us!
Gigi did an awesome job! Prompt, professional and kind. She went out of her way to help me out after an unfortunate last minute cancellation from another provider. I would highly recommend using All Paws Aboard Pet Transport
carried the day and the driver was conscientious, courteous and efficient. He got the job done and was kind in answering any questions I had. I will choose CAPITAL LOGISTICS MANAGEMENT LLC again if I ever need a vehicle transported again!
Absolutely the best of my pets were completely safe updated me along the way and went above and beyond
My pups were well taken care of and happy when they arrived. He was very communicative and kept us informed.
Stephen was awesome! His pricing was competitive, communication was excellent, and he was punctual. He was also wonderful with our new puppy, and I fully trust him to take great care of her.
Shadwanda was great setting up the admin plan; and Nathan was exceptionally commendable throughout transport from CA-NC. His text updates amplified with videos allayed every concern and his completion of the trip within 72 hours was amazing. Certainly their services are recommended to all.
Excellent communication throughout the the process. Chris took good care of my cat while transporting him from Washington to Arizona. Everything went as well as planned if not better.
Completely ridiculous. Broker didn't communicate to the driver wrong sized vehicle sent. Then driver was rude and tried to actually drive off with my boat and belongings because I paid and expected him to help off load as they threw all of my boxes in a boat to transport since they sent the wrong sized vehicle. Driver actually reattached my boat and made down the road before coming back. Then I paid and an hour later got constant calls trying to make me pay more. Crooks!
Angie was fantastic to work with from start to finish! From initial messaging to drop off she provided clear and transparent updates and was always happy to answer questions! She was organized and had more than enough supplies to keep our senior pup comfortable and happy along the way. She even accommodated an early morning pickup (and arrived early calming all my fears!) so I could catch an early flight and kept us posted along the way. Would absolutely book again and recommend to anyone!
Amazing service! They were able to send someone out to pick up my pet the very next day of me sending them a message. Dwayne picked up my 3 month old kitten, sent me updates and pictures along the way, and got to me with my kitty in less than 24 hours from MO to FL. He was very professional and respectful and I’m beyond grateful for their fast and exceptional service!