CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Got my puppy here quickly and in great shape! Highly recommend
Our first experience here and chose them as our shipper. Incredibly professional fast fun to chat with and kept us up to date the entire way. Thanks again.
The On The Go Rescue team was absolutely amazing! They were incredibly accommodating, affordable, and made me feel like it was family transporting my dog. The communication throughout the entire process was excellent ā they kept me updated every step of the way. This was my first time using a pet transportation service, and I couldnāt have asked for a better experience. They were even able to squeeze me in at the last minute, which I really appreciated. The team genuinely cares and works with you to make the process as smooth as possible. Great communication, great people, and great service. I would 100% recommend On The Go Rescue team to anyone needing pet transportation, and Iāll definitely use them if I ever need transportation for my pets again.
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Extreamly pleased with Kimberly. She provided tons of updates, pictures and videos of my new pup through their entire journey! She took very good care of my pup, with no complaints (even though i know he was a terror at some points as alll puppies can be. I couldnt have asked for a better person to bring our new family member to us. 5 stars isnt enough to describe how amazing she was!
he is excellent.
Rick is a reliable, kind and friendly handler. Our golden retriever was delivered happy and safe. Thank you Rick.
Dave 100% deserves 5 stars. We had never had to transport our pets before, so naturally, there was an element of anxiety about booking someone. From the moment we booked though, he was prompt with his responses, and put me right at ease. Our family had some unique situations around their travel, and Dave never even blinked or made me feel silly. He was totally calm and patient. Our two boys were just dropped off today, and I couldnāt wait to recommend him. I had to laugh because, when I was initially booking, I was suspicious of his perfect 5-star score. Well, come to find out, it is the truth! He deserves it!!!! If we ever have to booked again, we will be calling Big Sky Pet Transport āØ
Matt is amazing. He sent videos and kept us updated on the transport of our new kitten. She felt safe with him and the whole process was easier than I could have imagined. I am so grateful we chose him and couldn't recommend him more.
William transferred our boat from Fort Lauderdale, FL to Blowing Rock, NC. There were some logistical challenges that are innate to any shipment / transfer of this type, but William rose to the occasion and went above and beyond to make sure our boat was delivered safely and efficiently. I highly recommend without reservation. Thank you William, all the best to you.
Amazing move. From the pick up, communication to delivery. Cats are safe and were well cared for. 10/10 highly recommend.
My puppy made it home safe and sound. Amazing overall experience cheap price and very great people. I was habing a hard time finding a good price and have my Doberman transported at the age it had. They made it possible for me to be together with him. Highly recommended if your looking for a good price and great communication.
I really appreciate Donna, Jeff and Madigan! They updated me daily with photos of my pup Atlas and updated on where they were in the country. He arrived happy and in a great mood. The team was super flexible and informative regarding pick up/drop off times. I was a little anxious doing this as iāve never transported him before but this was a really great process, and I think easier on the dog than flying.
Stacy was absolutely amazing! I was so nervous to have my dog travel across the country but Stacy made me feel at ease! She was in constant communication and always sent pictures! She made me feel so very comfortable with the entire experience! Wish I could give her more than 5 stars! Thank you again for everything!!!
Ā **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
We moved from California to Missouri and Natalia was amazing. We were naturally worried but it was perfect. Natalia shared life 360 app and we could follow him the entire way. She arrived very quickly and sent pics and videos along the way. They even stopped at fun dog parks along the way. I could not be more satisfied with Natalia and her service.