CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

They were awesome and friendly. My pet was delivered with all his belongings and they always stayed in communication with me and they got to me super fast and on time . At first i was alittle worried because i didnt know what to expect but it turned out better then i was hoping.. thank you guys for getting my little guy to me with out any problems.

Yolanda was incredible. The level of care and communication is worth more than the limit of 5 stars. She transported our two cats from Maryland all the way to Arkansas to my father-in-law in record time. I would trust her with every pet for travel. I knew from the moment I met her at pickup that my cats were in good hands. If you're not transporting with Yolanda, you're missing out.

Horrible communication! They would never respond and just assumed that changing our agreed upon schedule would be ok. When told no, he just stopped responding. Then we saw he cancelled our reservation without even telling us. How do you trust a person with your pet when he can’t keep his word or even communicate effectively with you. Do not use him .

Kay was the very best! and delivered my dog safe and sound from San Diego , Ca to Pompano Beach, Florida. She communicated well all the way sending pictures and videos. I highly recommend her for any Pet Transport. Chris K Pompano Beach, FL

Beyond satisfied with this transporter. She went above and beyond my expectations. Communication was clear and I was kept informed the entire trip. She was so pleasant to work with I would highly recommend!

Karen was very communicative and based on her email to me I was assured she was a good fit. However, when my puppy was dropped off, she smelled like urine. So did the little blanket she had. Also, Karen told me that her two vaccinated dogs would be traveling with her but when she dropped off my puppy I found out she had two other pets she had to drop off nearby. Had I known there were other pets I would have booked with someone else. Although Karen was nice I would never recommend her because it was apparent she didn’t take proper care of my puppy.

Dedicated, fast and kind! Thank you Jesse and Carina!

Kay was great! She kept me updated throughout the ride. She even went the extra mile by sending me pictures and videos. My dog arrived happy, fed, and best of all safe. I would definitely use her again in the future!

Mike did a great job finding a driver to get my motorcycle to me in the time frame he said. And in an enclosed trailer as I wanted. Driver was awesome too. All Mikes responses were never pushy. Always respectful. And patient being I pretty much took a week to make a decision.

great people and easy to work with

 **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**

The cats arrived in 2 days, which was earlier than expected. Communication before and during the trip was good (pretty extensive before hiring, actually) he let us know where he was stopping for the night, sent updates and pictures of the kitties several times a day. Has a tracking device as well so you can check where they are in real time. I was nervous since it was a lot of money and it was the first time using this platform, but he is NOT a scam.

Wonderful experience I felt completely comfortable passing off my boy Apollo to these girls. They took the time to send pictures and brought him to my brother-in-law in Oregon all the way from Phoenix. I would give 10 stars if I could thank you so much. 🫶🏽

Cynthia was AMAZING. She was super communicative from the jump and helped coordinate my dogs from NC to FL. Puts safety first, flexible, reliable and pleasant to work with. Would absolutely use her services again!!!! Nyles & Maya are grateful!

Howard is a very sweet man, and was great to work with. He communicated with my son in San Diego about pick up, and kept me updated about Lucky ETA in Oakland.. He was punctual and most importantly, lucky got out of the car happy, stress-free and excited after a long journey. Highly recommend Howard.